Workforce Innovation Manager

Job Description
Must be able to work out of the Workforce Innovation and Talent Center at 5120 South Dr. Martin Luther King, Jr. Drive, Chicago, IL, 60615.

The Workforce Innovation and Talent Center (WITC) Manger is a member of the Workforce Initiatives Department, and as such, fulfills the company purpose of helping people on their path to better health by attracting great people to CVS Health while developing strong loyalty with our community partners, customers, clients, and patients. Under the supervision of the Director, Workforce Initiatives, the WITC Manager will lead the development, implementation, and execution of the Workforce Initiatives strategy in a major city within the CVSH organization.
The WITC Manager’s function includes driving the strategic and operational imperatives of Workforce Initiatives and building highly successful relationships to provide employment services and training to underserved communities, as well as:
• Developing and maintain critical regional collaborations and partnerships with government, non-government, and nonprofit national organizations.
• Creating pipelines of talent that will lead to people accessing meaningful employment opportunities.
• Overseeing the day to day operations of the Workforce Innovation and Talent Center
• Managing the financial, payroll, and capital budgets.

PRIMARY DUTIES AND RESPONSIBILITIES:
Responsibilities % Time*
1. Drive building non-traditional talent pipelines by partnering with educational institutions, workforce development, faith-based and community organizations, opportunity youth, vocational rehabilitation, military and mature worker partnerships. 20%
2. Leverage Strategic CVS Health Business Leaders to identify partnerships and opportunities at the state and local level to creatively meet business talent needs. 20%
3. Develop and maintain critical external regional collaborations and partnerships with government, non-government, and nonprofit national organizations that will Foster Diversity and Inclusion and build a workforce reflective of our customers, patients and communities we serve. 20%
4. Oversee the management, training and development activity and coordination of the Workforce Innovation and Talent Center. Identify, develop and deliver monetary and non-monetary value through training and hiring business incentives to fill our labor needs and reduce cost. 30%
5. Manage the operations of the Workforce Innovation and Talent Center including oversight of the financial, payroll, and capital budgets. Add “Maintain accurate records of program & WITC usage through data management system.” 10%

Must be able to work out of the Workforce Innovation and Talent Center at 5120 South Dr. Martin Luther King, Jr. Drive, Chicago, IL, 60615.

Must possess a valid and current driver’s license and auto insurance.

Pay Range
The typical pay range for this role is:
Minimum: 43,700
Maximum: 97,400

Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.

Required Qualifications
- 2+ years of related work experience in retail and/or healthcare
- 2+ years previous training & development experience in a healthcare/retail setting
- Must be able to travel up to 50%

COVID Requirements


COVID-19 Vaccination Requirement
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.

You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Preferred Qualifications
- Experience in Government and/or Pharmacy Programs
- Excellent customer service and communication skills, both written and verbal
- Proficiency with Microsoft business software and ability to adapt to new systems
- Demonstrated problem-solving, detail orientation, and time management skills
- 1+ years experience managing workforce programs or comparable experience

Education
High School diploma or GED is required.
Associates degree preferred.

Business Overview
Bring your heart to CVS Health
Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.

Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
We strive to promote and sustain a culture of diversity, inclusion and belonging every day.
CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.