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Job Details

Packaging Corporation of America



Supervisor of Production/Operating Worker

Full Time

On Site


Liverpool, New York, United States


384-SYRACUSE-H, 4471 Steelway Boulevard South, 4471 Steelway Boulevard South, Liverpool, New York, United States of America ● Syracuse, NY, USA Req #7705
Wednesday, February 8, 2023

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

Position Summary:

The Maintenance Supervisor plans, estimates, and schedules preventative and corrective maintenance of plant equipment, machinery, and service systems to increase uptime and minimize unscheduled downtime. This position supervises maintenance, mechanical, and electrical staff and includes planning and scheduling maintenance work responsibilities.


Specific dimensions for this position vary based on plant size. For example, an Extra Large plant typically has an employee population exceeding 125 employees and an operating profit in excess of $3 million, while a Small plant typically has an employee population of less than 50 employees and an operating profit less than $1 million.

Principle Accountabilities:

  • Establish and assign all daily, weekly, and monthly routine maintenance schedules and coordinate necessary machine downtime with the Production Manager or Superintendent.
  • Maintain inventory of parts and supplies with a focus on cost control to an established budget.
  • Schedule work, coordinate production activities, provide direct oversight of employees, approve time records, and communicate and implement company policy.
  • Engage in employee development activities, make recommendations on employee hire, promotion, and disciplinary action.
  • Ensure predictive and preventive maintenance programs are accomplished and repairs are completed on a timely basis so that production and profitability objectives are met.
  • Establish and maintain maintenance budget to recommend capital improvements including assisting the Production Manager in design and installation of new equipment.
  • Ensure maintenance crew understands and is able to troubleshoot all corrugator jobs and is fully trained on mechanical and electrical repairs, equipment use, adjustments, and unique situations.
  • Conduct training for production employees in the performance of routine operator level maintenance tasks.
  • Coordinate preventative maintenance programs.
  • Maintain a clean, safe, and injury-free work environment by ensuring health and safety procedures are understood and executed by all employees.
  • Participate in production meeting and provide updates as needed.
  • Know and follow policies and procedures of the company, share information that would benefit other members of the team, and find ways to improve the delivery of service to our customers.
  • Strive to continually strengthen PCA’s business philosophy of meeting needs and exceeding expectation for customers specifically supporting PCA’s Commitment to Service which involves doing what’s right for our customers, focusing on strategies that add value and support growth, and keeping the promises that we make.

Decision Making:

The Maintenance Supervisor is required to exercise discretion and creativity in determining the best way ensure the maintenance crew is well-trained in working with equipment and the corrugator is maintained to operate at maximum capacity. The Maintenance Supervisor is expected to exercise solid judgment in managing personnel and managing the department’s resources for the maximum return.


Internally, the Maintenance Supervisor interacts with maintenance and production staff and management to increase uptime and minimize unscheduled downtime. The Maintenance Supervisor is responsible for planning, scheduling, and directing the work of the maintenance crew within the established manufacturing, safety, and health policies of the organization. Additionally, the Maintenance Supervisor is responsible for oversight and communication of maintenance activities to the production staff. Externally, the Maintenance Supervisor may interact with contractors, suppliers, or customers.

Position Requirements:

  • Education equivalent to associate’s degree or completed certification in production maintenance required. Bachelor’s degree in engineering preferred.
  • Five (5) years of previous experience in equipment and electrical maintenance in corrugated manufacturing.
  • Working knowledge of maintenance of corrugated and packaging equipment.
  • Solid working knowledge of electrical and mechanical maintenance.
  • Previous supervisory experience in coaching, training, teambuilding, performance development, and conflict resolution strongly preferred.
  • Experience with manufacturing safety practices.
  • Solid analytical, mechanical, and mathematical skills.
  • Working knowledge of manufacturing systems including shop floor software.
  • Strong organizational skills with the ability to handle numerous details, deadlines, and requests.
  • Ability to work in a fast paced, deadline-oriented environment, prioritize assignments, and handle multiple projects and/or requests concurrently.
  • Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, practices, and requests for information.
  • Strong interpersonal skills to effectively lead and communicate with production team and management.
  • Previous work experience as a member of a team, or a strong understanding of the importance of open communication and information sharing between team members.
  • Able to work flexible hours as needed.

All qualified applicants must apply at [Register to View] to be considered.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories.

Other details

  • Pay Type Salary