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Job Details


Licensing Assistant



Full Time

On Site


Deerfield, Illinois, United States

Job Summary:

Responsible for performing transactional processes and transactions of basic complexity in Licensing. Work output is closely supervised.

Job Responsibilities:

  • Processes routine transactions that require a basic knowledge of the process flows in the department.
  • Helps run basic reports following routine processes.
  • Verifies information on applications, forms, or other licensing documents, as well as in systems, according to process guidelines. Enters and validates data into systems and system setups.
  • Processes applications and enters them into a computerized system.
  • Follows processes and performs transactions with a high degree of accuracy.
  • Handles physical mail and Outlook group mailbox.
  • Handles a large volume of basic transactions.
  • May assist more senior specialists in processing more complex transactions and in auditing work.
  • Contacts internal and external departments for required information.
  • Handles incoming inquiries via email or phone.

Basic Qualifications
  • High School Diploma/GED
  • Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).​

Preferred Qualifications
  • Intermediate proficiency in various computer applications, and an ability to quickly pick up on the use of new systems, including Microsoft Outlook, Teams, and others.
  • Ability to multi-task/change directions often.
  • High level of customer service.
  • Strong attention to detail and accuracy of work performed.
  • Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding, and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
  • Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting, and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures, and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
  • Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers.