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Job Details


(USA) Manager, Digital Media/Walmart Creator Social Moderation & Brand Safety



Full Time

On Site


Hoboken, New Jersey, United States

Position Summary...

What you'll do...

Manager, Walmart Creator Operations

Walmart Corporate

Hoboken, NJ; San Bruno, CA; Bentonville, AR

We're looking for a Manager of Walmart Creator Operations. Walmart Creator is our one-stop portal that makes it easy for creators to monetize shoppable Walmart products. This person will be responsible for operational functions including brand safety, social moderation of creator content, creator communications, creator vetting strategy, and much more.

You'll work with our Legal, Marketing, Social, Content & Influencer, Product, and Tech teams, to manage Walmart Creator operations and ensure they are running smoothly. You will work on one of the most entrepreneurial marketing roles at Walmart, as we build a creator ecosystem from the ground up and solidify our position as a leader in the content to commerce space

What you'll do:

  • Implement and continuously improve Walmart's brand safety guidelines into our Walmart Creator content to develop a trusted and safe community. Contribute to, enforce, and communicate our philosophy, policies and processes to partners and creators
  • Develop strategies and guidelines on how we vet and accept creators to ensure content is in line with Walmart brand
  • Moderate creator content inclusive of @walmartcreator and Walmart Creator social posts
  • Develop scorecards, operational KPIs and regular reporting on the analytics for the above
  • You will build strong relationships and help solve any complicated problems with internal stakeholders in Marketing, Legal, Social Moderation, Product and PR. Partner with cross-site teams on content that will be featured on Walmart properties
  • Document and communicate best practices & processes to creators including resources, upcoming promotions, and more
  • Provide updates for internal stakeholders and leadership

What you'll bring:
  • Marketing leader with 4+ years of deep functional leadership experience in operations, including social moderation, brand safety, PR, analytics (a plus) *Within Influencer Marketing a plus
  • You prefer excel workbooks and are data driven
  • Expertise in social players/networks and how creators are using them
  • You have an eye towards building new processes and frameworks that promote scalability
  • Builder mentality, ability to build programs from the ground up

Benefits & Perks:

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Marketing, Business, or related field and 2 years' experience in marketing or related field OR 4 years' experience in marketing or related field.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location...
221 RIVER ST, HOBOKEN, NJ 07030, United States of America