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Site Name: USA - Georgia - Atlanta Posted Date: Apr 26 2024 Company Overview ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in treatments, care solutions and working with communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV is seeking an experienced, results-driven professional for the position of External Affairs Community Liaison. The US External Affairs team is committed to disrupting the enduring racial disparities that define the HIV epidemic in the US. Our work is focused on accelerating the response for the communities most affected by HIV. The ability to thrive in a fast-paced, complex environment and work with local community leaders in HIV and beyond is critical. It is expected that the successful candidate will have demonstrated experience working within communities to achieve change and address HIV, social determinants of health, or other disparities. The ability to partner cross-functionally with other ViiV Healthcare teams will be critical. Success in this role means that we will have improved outreach and engagement in HIV care and prevention for the most disproportionately affected groups in the territories. Reporting To<ul><li>Regional Director, External Affairs Community Liaisons</li></ul>Internal Partnerships<ul><li>Other ViiV field-based teams in territory</li><li>National US Communication and External Affairs team</li><li>Agencies supporting the US External Affairs team</li></ul>External Partnerships<ul><li>Broader HIV community (HIV/AIDS Service Orgs, Community Based Orgs)</li><li>Social Workers, Case Workers, Community Outreach partners</li><li>Key senior level community organization leaders</li><li>Local Health Departments</li></ul>The role is primarily responsible for the following: <ul><li>Managing the Business and Driving Performance</li><li>Collaborate with new and existing stakeholders and thought leaders within the local community to launch a new approach to HIV care and prevention</li><li>Foster collaboration among ViiV Healthcare's (VH) grantees and partners and provide ongoing multidirectional communication between those working in territory, among agency partners and US External Affairs team</li><li>Host and facilitate local community engagement, connect key partners in the HIV community, and identify issues and solutions to identified gaps</li><li>Maintain a master community calendar and attend relevant events/meetings/conferences </li><li>Help create a learning culture to provide feedback from local territory to inform national programming with the US External Affairs team</li><li>Participate in supportive, mutual learning culture within a high performing team of External Affairs Community Liaisons</li><li>Develop local efforts that support and extend the reach of US External Affairs team programming to those who are currently out of care</li><li>Align with US Communications and External Affairs team on defining KPIs and data needs</li><li>Deliver and adapt execution plans to achieve performance goals and objectives</li><li>Identify and manage risks, while allocating resources and executing on priorities.</li><li>Act in ways consistent with ViiV's culture, expectations, and values</li></ul>Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li>5+ years' team leadership experience</li><li>Experience in a community leadership/engagement role</li><li>Experience in developing strategic business plans</li><li>Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market</li><li>Valid Driver's License</li></ul>Preferred qualifications: If you have the following characteristics, it would be a plus: <ul><li>BA/BS degree in Business, Marketing, Life Sciences, Health Policy Health or Allied Health fields</li><li>HIV experience</li><li>Strong connection to and understanding of HIV community needs and the diversity of people affected by HIV</li><li>Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills</li><li>Excellent written and oral communication skills</li><li>Experience partnering cross functionally within a model that includes multiple field-based teams</li></ul>#LI-GSK #LI-ViiV Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.

public

External Affairs Community Liaison, Atlanta

Site Name: USA - Tennessee - Nashville Posted Date: Feb 27 2024 Company Overview ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn't just somewhere to work - it's a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. Position Overview ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the long-acting Injectable Treatment Sales team (Cabenuva) . The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV prevention will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare's mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. Reporting To <ul><li>Regional Sales Director (first line leader)</li><li>Area Vice President of Sales (second line leader)</li></ul> Internal: <ul><li>Marketing</li><li>Senior Sales Leaders</li><li>Field Strategy and Operations</li><li>Market Access</li><li>Medical Science Liaison (MSL)</li><li>Field Reimbursement Managers (FRM)</li><li>Community Medical Liaisons/Contract Nurses</li></ul> External: <ul><li>HCPs - private practice, community clinics, and integrated systems</li><li>Physician Support Staff</li><li>Broader HIV community (Aids Service Orgs)</li><li>Local business, regulatory and legal stakeholders</li><li>Specialty Pharmacies</li></ul> Key Duties and Responsibilities: <ul><li> Deliver Results Through Exceptional Sales and Service </li><li>Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment</li><li>Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts</li><li>Leverage data analytics, business acumen, and market expertise to identify high-priority prospects</li><li>Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients</li><li>Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers</li><li>Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV</li><li>Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests</li><li>Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc.</li><li>Develop and foster external relationships with key influential customers and thought leaders.</li><li> Compliance, Accountabilities, and Values Based Culture </li><li>Act in ways consistent with ViiV's culture, expectations, and values.</li><li>Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow</li><li>Escalate issues and risks when needed; display courage by 'speaking up'</li><li>Understand and follow key compliance and regulatory guidelines.</li></ul>Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: <ul><li> BA/BS degree required </li><li> Minimum of 5+ years pharmaceutical sales experience as consistent top performer, </li><li> Minimum of 3 years' specialty experience </li><li> Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market. </li><li> Reside in the position area. </li><li> Valid Driver's License </li></ul> Preferred Qualifications: If you have the following characteristics, it would be a plus: <ul><li>Degree in Business, Marketing, or Life Sciences</li><li> Experience successfully selling and delivering products in buy and bill reimbursement environments and working with Specialty Pharmacies </li><li> Sales experience with injectable products </li><li>Experience working with HCPs to procure, manage, and administer cold chain treatment products</li><li>Knowledge of the HIV market</li><li> Experience launching new products </li><li>Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills</li><li>Experience to influence and collaborate cross-functionally in a matrixed environment</li><li>Excellent written and oral communication skills</li><li> Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members. </li></ul> #LI-GSK #LI-ViiV Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 39 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a diverse team and a truly inclusive culture where we're all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at ViiV, please contact the ViiV Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). ViiV is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV's compliance to all federal and state US Transparency requirements. For more information, please visit ViiV's Transparency Reporting For the Record site.

Territory Account Manager, Cabenuva- Nashville, TN

Site Name: USA - Pennsylvania - Philadelphia Posted Date: Apr 26 2024 This role will have responsibility for global sourcing category relating to Travel and Meetings. This role is a great opportunity to become immersed in the Global Travel, Meetings and Events program working closely with varied vendors, stakeholders and cross-functional teams across the globe. This individual will operate as a key resource focusing on travel category, working with operations team to create category strategies and supplier relationship management. The role includes bringing best solutions via comprehensive sourcing activities. This position will report directly into Head of Sourcing of Travel, Expense, M&E and Payments. Key Responsibilities: This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include, but, not limited to: <ul><li> Develop and implement a pipeline of TEMEPS category initiatives and opportunities (Savings / Productivity / Risk Management / Innovation) using external supply market / business intelligence, application of benchmarking methodologies and internal business partner knowledge. </li><li> Support creation and execution of comprehensive global sourcing activities for TEMEPS with expertise in Meetings and Meetings sub-categories (Agency Management, Congresses, Production, Audio Visual and Meeting Hotel Programs etc) with emphasis on supporting business priorities. </li><li> Develop financial and business analysis (e.g. Data mining of Procurement & Financial Systems, output analysis & interpretation), supporting market intelligence in the category area and acting as the focal point for category subject matter expertise to the regional business and procurement community </li><li>Run structured competitive bidding events with travel, expenses & meetings suppliers including spot buys, RFQs, reverse auctions and RFPs where necessary. Analyze results of competitive bidding events and make recommendations considering assurance of supply, quality, service, cost and innovation.</li><li>Significant external supplier knowledge to negotiate, execute and manage effective contracts that will allow GSK to manage risk and maximize opportunity globally.</li><li>Work with large and complex data sets to draw actionable insights to drive financial business benefits.</li><li>Proactively manage key external partners, internal stakeholders and business partners to support strategy development, endorse recommended strategies and execution alongside operations team.</li></ul> Applicable to UK based applicants ONLY: Location: GSK House (New HQ Tottenham Court Road) Hybrid Working. 'We're moving towards a more sustainable future with our new headquarters. With better public transport links and proximity to world-class science and technology institutions, we're excited for our move to the vicinity of Earnshaw Street, London WC1A (the New HQ") by end H1 2024.' Why you? Basic Qualifications We are looking for professionals with these required skills to achieve our goals: <ul><li>Bachelor's degree.</li><li>4+ years professional experience in travel and meeting program management with focus on category lead role .</li><li>4+ years experience in travel & meetings solutions, vendors, and leading practices</li></ul> Preferred Qualifications If you have the following characteristics, it would be a plus: <ul><li> Establishes strong working relationships with vendors and stakeholders </li><li> Creatively and strategically problem-solves </li><li> Strong written, verbal and interpersonal communication skills </li><li> Proficiency in Procurement systems (ARIBA, SAP, etc.) </li></ul> #LI-GSK Please visit GSK US Benefits Summary t o learn more about the comprehensive benefits program GSK offers US employees. Why GSK? Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together. If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US). GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class. Important notice to Employment businesses/ Agencies GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK's compliance to all federal and state US Transparency requirements. For more information, please visit GSK's Transparency Reporting For the Record site.

Category Manager (Meetings and Travel)

Alternate Locations: Work from Home; Fort Wayne, IN (Indiana) Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72965 The Role at a Glance We are excited to bring on an Account Manager to our Retirement Plan Services business line to work from home or partially in our Fort Wayne based office. We have been experiencing growth and career development on our Account Management team and this is a great opportunity to be part of a growing and evolving team. As an Account Manager, you will work closely with our Relationship Managers, internal service team and intermediaries to provide first class service to our Retirement Plan Sponsors. What you&apos;ll be doing<ul><li>Focus on retention of our existing clients by developing and maintaining client satisfaction through relationship building</li><li>Collaborating with internal partners to establish and implement balanced resolutions to challenges</li><li>Exploring, participating in and leading organizational and client projects and initiatives</li><li>Educating clients and implementing solutions for the benefit of clients and their retirement plans, as well as Lincoln</li><li>Implementing process improvements and efficiencies</li></ul>What we're looking for Must-haves :<ul><li>3 - 5 + years' experience in relationship management and/or retirement industry</li><li>FINRA S6 license or required within 180 days of hire</li><li>ASPPA RPF within 180 days of hire</li><li>Ability to work independently and as part of a team</li><li>Demonstrated strong relationship management skills</li><li>4-year degree or equivalent work experience</li><li>Demonstrated critical thinking skills</li></ul> Nice-to-haves: <ul><li>ASPPA certifications (i.e. QKA, QPA, TGPC)</li><li>Strong working knowledge of retirement plan administration</li><li>Strong project management skills</li><li>Strong presentation skills</li></ul> #LI-Remote What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Account Manager- Retirement Plans

Alternate Locations: Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina); Omaha, NE (Nebraska); Radnor, PA (Pennsylvania) Work Arrangement: Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace. Relocation assistance: is not available for this opportunity. Requisition #: 72961 General Purpose of Job his position will manage a team and processes for their assigned Treasury area(s) of responsibility. S/he will manage the preparation, recording, analysis, and reporting of more complex Suspense and Escrow accounting transactions and ensures the integrity of accounting records for completeness, accuracy and compliance with accepted policies and principles. What you&apos;ll be doing &bull; Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future solutions. &bull; Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. &bull; Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility for their assigned area(s) of responsibility. &bull; Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent. &bull; Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards for assigned area(s) of responsibility. &bull; Identifies and recommends process improvements that significantly reduce workloads or improve quality across for their assigned area(s) of responsibility. &bull; Serves as a resource to team members and internal/external stakeholders on more complex assignments/projects for their assigned area(s) of responsibility. &bull; Manages assigned area(s) of responsibility to ensure workloads are appropriately balanced among team members. &bull; Ensures that top talent is hired and retained for their assigned area(s) of responsibility. &bull; Builds organizational capability within their assigned area(s) of responsibility. &bull; Manages a team and processes for their assigned area(s) of responsibility. &bull; Manages standard and more complex treasury activities for their area(s) of responsibility to support cash, liquidity management, operations and/or statutory requirements. &bull; Conducts quality assurance checks/audits on treasury transactions. &bull; Manages treasury reporting and analysis to support management decision-making. &bull; May lead monitoring of cash cycles and preparation of short and long-term cash forecasts. &bull; Coordinates responses to internal/external audit requests and ensures issues are resolved in a collaborative manner. &bull; Monitors compliance with regulatory requirements, internal/external controls, and SOX procedures; alerts management of any potential non-compliances. &bull; Acts as a resource for team regarding more complex treasury trends/issues and maintains current knowledge of treasury standards. &bull; Identifies issues/concerns and recommends improvements to ensure compliance and operational excellence. &bull; May lead or participate in departmental or enterprise-wide projects. &bull; Develops and maintains relationships with internal/external business partners. What we're looking for &bull; 4 Year/Bachelor&apos;s degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) (Minimum Required) &bull; 3+ Years of experience in Treasury and/or account reconciliation that directly aligns with the specific responsibilities for this position, including 2+ years of managerial, supervisory, and/or demonstrated leadership experience (Required) What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Manager, Treasury

Alternate Locations: Omaha, NE (Nebraska); Atlanta, GA (Georgia); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Phoenix, AZ (Arizona); Radnor, PA (Pennsylvania); Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72955 The Role at a Glance We are excited to bring on a Manager, Claims to our Supplemental Health Claims Department to work from a remote location and/or one of offices in May 2024. Over the past few years, Lincoln's Workplace Solutions - Group Protection Business has grown and we are looking to support that growth within the Supplemental Health Claims Department! We are excited for the opportunity to expand our dynamic team and hire in this role. As a Manager, Supplemental Health Claims, you will be leading a team whose primary responsibility is reviewing, analyzing and accurately processing Hospital Indemnity, Critical Illness and Accident claims. You will ensure that your team has the training and resources necessary to successfully achieve their objectives. You will monitor workloads by providing a daily snapshot of the claims backlog and ensuring that claims are being handled within our turn-around time expectations. You will partner closely with appropriate stakeholders to facilitate the claims process for the best possible outcomes for our claimants. Our team is highly collaborative, and we want you to grow as you help your team serve our customers and clients each day. What you&apos;ll be doing &bull; Making a Difference - By effectively managing the Supplemental Health claims department (Hospital Indemnity, Critical Illness and Accident Claims) and organizing your top priorities to ultimately help the Examiners reach their goals. &bull; Have an Impact - Through developing and implementing comprehensive training and support programs you will create an environment where your Examiners thrive. &bull; Be an Expert - By using your Claims and Leadership Expertise and analytical skills, you will assist the Claims Examiners in providing a recommendable customer experience to our claimants. &bull; Partner and Collaborate - Utilizing your expertise, you will collaborate and connect daily with Claims Examiners, managers, consultants to review medical documentation to derive appropriate claims outcomes. &bull; Engagement and Success - Serve as a leading example of team centered culture by positively providing support and engaging with your team to boost and maintain a high morale. &bull; Communicate Effectively - Able to efficiently articulate your opinion and communicate with a varied audience. Professionally use email, telephone, and written correspondence. What we're looking for Must-haves: &bull; Bachelor's Degree or equivalent work experience in business, leadership or a related field &bull; 3-5 years leadership experience &bull; 3-5 years of experience working with insurance claims, preferably Supplemental Health products such as Hospital Indemnity, Critical Illness and Accident. &bull; Strong written and verbal communication skills &bull; Strong computer and technical abilities &bull; The ability to work on a fast paced, rapidly growing and consistently evolving team Nice to have: &bull; Leadership skills &bull; Experience working with Supplemental Health products (Hospital Indemnity, Critical Illness and Accident) &bull; Technical proficiency working with programs Excel and Word. &bull; Medical background, specifically in coding or in-direct patient care What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Manager, Supplemental Health Claims

Alternate Locations: Fort Wayne, IN (Indiana); Greensboro, NC (North Carolina) Work Arrangement: Hybrid/Common Days+ : Work 2-3 days a week in a Lincoln office with a designated workspace. Relocation assistance: is not available for this opportunity. Requisition #: 72963 General Purpose of Job This position will perform and deliver on routine and progressively more non-routine assignments for their assigned area(s) of responsibility independently in accordance with established procedures/guidelines. They will prepare, record, verify, analyze and report on increasingly complex account transactions for their assigned area(s) of responsibility. In addition, they will share general accounts receivable knowledge with their team to build the technical capabilities of their assigned area. What you&apos;ll be doing &bull; Communicates effectively with applicable internal/ external stakeholders with regards to increasingly complex account discrepancies. &bull; Communicates to management on recognized trends, issues and/or concerns. &bull; Escalates account issues to appropriate management. &bull; Identifies and researches increasingly complex discrepancies or out of balance situations amongst assigned accounts. &bull; Maintains accounting ledgers by verifying, posting and correcting assigned account transactions. &bull; Make standard calculations to accurately compile and report requested account statistics and trends. &bull; Makes routine and progressively more non-routine decisions independently, in accordance with established procedures and guidelines. &bull; May prepare and deliver customer billing and respond to resulting queries. &bull; Meets or exceeds departmental quality and service standards. &bull; Performs a diverse range of tasks/transactions related to common programs and services by directly applying expanded knowledge obtained from the role in increasingly more complex situations. &bull; Provides responses and a diverse range of accounts information to team members less routine questions without supervision. &bull; Resolves increasingly complex discrepancies by investigating documentation and determining applicable adjustments. &bull; Reviews and processes routine and progressively more non-routine and increasingly complex invoices for payment on a timely basis according to corporate and/or departmental policies and procedures. &bull; Reviews information for completeness and gathers pertinent information from others as needed. &bull; Reviews, researches and resolves escalated account issues. &bull; Shares a diverse range of knowledge and information and/or enables less experienced team members to perform their assignments. &bull; Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility. &bull; Tracks and coordinates the preparation of account documents. &bull; Validates account statuses by reconciling increasingly complex statements, accounts and/or transactions for their assigned area(s) of responsibility. &bull; Works independently delivering on routine but progressively more non-routine work, in accordance with established procedures and guidelines in a timely manner and meets deadlines appropriately. &bull; Works overtime as needed. What we're looking for &bull; High School diploma or GED or minimum Associate degree in lieu of required experience. - Minimum Required &bull; Demonstrates strong data entry skills &bull; Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). &bull; 3 - 5+ Years Accounts Payable and Receivables and/or general accounting experience aligned with the responsibilities for this position (Required ) &bull; 0 - 1+ Years For candidates with an Associate&apos;s Degree or above, 0-1 year of Accounts Payable and Receivables and/or general accounting experience that directly aligns with the specific responsibilities for this position (Required ) What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $25.69 - $32.45 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Sr Svc Procr, Accounts Pay & Rec

Alternate Locations: Omaha, NE (Nebraska); Atlanta, GA (Georgia); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Phoenix, AZ (Arizona); Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 72856 The Role at a Glance We are excited to bring on a Manager of System Configuration & Installation to join our Group Protection Claims & Operations Team in one of the following key city offices (Dover, NH; Omaha, NE;). Background Details As the Manager of System Configuration & Installation, you will provide leadership, coaching and development to your team of approximately 6 direct reports (including a Supervisor and their respective direct reports) who will be either configuring and installing our new cases during the onboarding process or onboarding FMLA and respective FMLA takeover for our customers. You will be responsible for managing and creating an environment that supports the customer-centric strategy, vision, and priorities of the organization. If this sounds like a role for you, please read on! What you&apos;ll be doing<ul><li> Manages team and processes for the System Configuration & Installation team. </li><li> Responsible for ensuring workloads are appropriately balanced among team members and within established turnaround times. </li><li> Partners with internal Leadership to ensure common goals are met and/or exceeded. </li><li> Builds organizational capacity by identifying and recommending process improvements that significantly reduce workloads or improve quality and turn around times. </li><li> Serves as a resource to team members and internal/external stakeholders on more complex assignments/projects. </li><li> Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with </li></ul> Leadership to incorporate new trends and developments in current and future solutions. <ul><li> Manages and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise </li></ul> initiatives. <ul><li> Establishes and implements individual and team priorities, performance goals and objectives to ensure completion of responsibility. </li><li> Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the </li></ul> development of talent. <ul><li> Manages and evaluates individual/team performance and takes appropriate action to meet and/or exceed performance standards. </li><li> Serves as a resource to team members and internal/external stakeholders on more complex assignments/projects. </li><li> Ensures that top talent is hired and retained. </li></ul>What we're looking for Must-haves: &bull; 4 Year/Bachelor&apos;s degree or equivalent work experience (4 years of experience in lieu of Bachelor&apos;s) (Minimum Required) &bull; 5+ Years of experience in customer service environment directly aligned to the specific responsibilities of this role &bull; Intermediate/Advanced Microsoft Excel skills Nice-to-have experience (Preferred): &bull; 2+ years of progressively responsible experiences including leadership or supervisory experience. &bull; Ability to balance competing priorities (system, customer, broker) and ability to lead a team. &bull; Ability to prioritize and continuously improve processes, procedures, systems, and the team. What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>A clearly defined career framework to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Manager of System Configuration & Installation

Overview The Education Manager is responsible for the successful deployment of all TMD courses, from scheduling through evaluation and learner follow up. The Education Manager serves as a liaison between TMD and instructors, vendors, course participants, and the learning management system (LMS), ensuring that everyone has the information and materials they need for successful teaching and learning. For identified courses, the Education Manager creates curriculum, education/training and follow up activities or guides the outsourcer through all phases of the ADDIE model to create these deliverables. This Education Manager is an advocate for learning, helping the organization meet its strategic goals by connecting employees to training and resources that will help them develop new skills needed by the business. INDMP #LI-Hybrid Responsibilities <ul><li> Administer learning and development programs, deploy evaluations for all learning and development programs, and interact with participants post training to assign or recommend additional learning strategies, tools, and resources. </li></ul><ul><li> For learning needs identified by TMD staff, guide the outsourcing process for the development of courses, materials, job aids, etc.; make course / material updates/original content using Storyline or other software when cost and time effective. Work directly with customers to ensure outsourced education is high quality, meets learning needs, and is designed to meet desired outcomes. </li></ul><ul><li> Create extended educational support in the form of learning follow up activities and resources at the 30-, 60-, or 90-day mark. Help managers incorporate learning follow up conversations and activities into their management routines. </li></ul><ul><li> Promote TMD offerings, including posting banners on jNet, Communication Stations, CommFlash articles, newsletters, distribution of yearly course catalogue, etc. </li></ul><ul><li> Serve as the LMS and LinkedIn Learning sub-admin for TMD by uploading courses, monitoring attendance, building learning tracks and collections, and related tasks. </li></ul><ul><li> Create professional-quality slide sets and related materials, as requested, for TMD courses or to advance business goals. </li></ul><ul><li> Coordinate the continuing education (CE) process for any eligible development offerings. Ensure all requirements are met and files are complete and up to date. Complete and file all reports, as requested. </li></ul><ul><li> In collaboration with the TMD staff, build the TMD yearly calendar, secure vendors, instructors, and materials. Arrange for physical or virtual class space and serve as a virtual moderator for courses that require it. </li></ul><ul><li> Collaborate to compile accurate TMD metrics and report out quarterly. </li></ul><ul><li> Participate in special projects and other duties, as assigned. </li></ul> Qualifications <ul><li> Bachelor's degree required. </li><li> Certificate in adult education, instructional design, distance learning, or related field a plus. </li><li> 3 to 5 years' experience of instructional design experience for professional adults using the ADDIE or similar model. </li><li> Experience working with Storyline, Rise, Zoom, and advanced PowerPoint features. Adobe Suite is useful, but not required. </li><li> Basic LMS admin experience with SumTotal or another system. </li><li> Proven experience managing projects using Agile, Waterfall, or similar approach. </li><li> Comfortable working directly with customers. </li><li> Trainer experience a plus. </li><li> Knowledge of emerging instructional techniques and strategies (e.g., mobile learning, JIT training, social learning, etc.) a plus. </li></ul> This job description is intended to describe the general nature and level of work performed by an employee assigned to this position. The description is not an exhaustive list of all duties, responsibilities, knowledge, skills, and abilities, and working conditions associated with this position. All requirements are subject to possible modification and reasonably accommodate individuals with disabilities.

Education Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The California Capital Finance team seeks an Invoicing Analyst to process invoices and approve payments for construction, permitting, and engineering activities. This role requires understanding field construction terminology and basic financial concepts. You'll become proficient with our rate card and its application for cost-plus quoting, using strong communication and reporting skills to keep all levels of the business informed. As an independent contributor, you'll validate invoicing against work performed, analyze business performance, manage workloads, and provide financial data. Regular reports will be generated for senior management, regional management, and construction leadership to support business objectives. Job Description Core Responsibilities<ul><li>Runs a variety of financial data, maintaining and updating financial models and plans.</li><li>Maintains and assists in designing financial reports.</li><li>Provides trend reporting and other analysis on an ad-hoc basis.</li><li>Performs additional Business Operations duties and tasks, as required.</li><li>Coordinates changes to existing reports or required submissions for new reports across departments.</li><li>Supports Finance department and Financial Analysts team which may include duties such as: data entry, distributing reports and responding to other initial departmental requests.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Additional Job Description<ul><li> Strong accounting and finance knowledge with experience in cash-based accounting.</li><li>Proficiency in invoice reconciliation processes, including the 3-way match.</li><li>Ability to interpret color-coded mapping systems.</li><li>Mastery of Microsoft Office Suite, particularly Excel and PowerPoint.</li><li> Prior experience with P2 (Salesforce) a plus.</li><li>Familiarity with construction practices and the cable industry is preferred.</li><li>Knowledge of Oracle CIFA is a strong asset.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Invoicing Operations Analyst

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the planning and designing of broadband communication systems. Works with project team to design systems and determine project specifications. Inspects projects periodically to ensure adherence to project specifications. Prepares and maintains project documentation. Assists in identifying new service areas and resolving customer service complaints. PLEASE NOTE: this position is in office at one of the listed locations, and 1 day a week remote. Job Description Core Responsibilities:<ul><li>Participates in the design of broadband communication systems using various design software packages. Produces layout designs for coaxial and fiber placement and fiber routing and connectivity. Verifies that designs are in adherence to regional hybrid fiber coax (HFC) architecture and design specifications and processes HFC span replacements.</li><li>Assists in conducting analysis to determine efficiency, equipment economy, and systems operation simplicity.</li><li>Prepares prints, special maps, key maps, graphs, diagrams, and graphic drawings for use by other departments. Updates and maintains system maps, keys, and design files.</li><li>Processes HFC SMB and small plant extensions. Prepares files and assigns to business partner in P2. Receives files and QC in Spatial.</li><li>Generates HFC design package for construction including design DWG or PDF and BOM. Uploads design package to P2 and approves design task.</li><li>Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s), and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Preferred Skills/Knowledge:<ul><li>Basic knowledge of Sales Force, P2, AutoCAD, MS Office to include excel, and HFC and Fiber.</li><li>Ability to problem solve.</li><li>Strong communication skills, verbal and written.</li><li>Team oriented</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 0-2 Years

Engineer 1, Planning and Design

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the sale of Comcast Commercial Internet, Video and Voice based services to mid-size and large businesses. Works as part of a team to drive sales using an array of prospecting activities and cultivation of relationships with institutions in designated territories. Designs and delivers live sales presentations to prospective clients, develops relationships with individual businesses and the community and positions the Comcast brand as key components of the sales strategy, in keeping with Comcast's touchstones. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities<ul><li>Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.</li><li>Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.</li><li>Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.</li><li>Maintains accurate and quality sales records and prepares sales and activity reports, as required.</li><li>Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.</li><li>Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Enterprise Account Executive, Enterprise Direct Sales

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Team Overview: The Digital Marketing Experience Group of Comcast Business is transforming how new and existing Small, Medium, Mid-Market, and Enterprise business prospects and customers establish and grow a long-lasting relationship with Comcast. The Comcast Business Experience Design (XD) team collaborates closely with Sales, Product Management, Customer Experience, Content, Brand, Communications, and Development counterparts to define and design the end digital product, with a stellar customer experience at the forefront of every decision. Position Description: As a UX Researcher on the Experience Design team, you'll report to the Senior Manager, UX Research & Service Design, and will be responsible for developing and translating critical insights to inform actionable designs on our website - ComcastBusiness.com. You'll foster strong relationships with your product and design peers, develop and execute empirical research approaches, and deliver insights through analysis, storytelling and facilitation. Your background may be in psychology, human- computer interaction, human factors, user experience or other related fields. As a researcher on the team focused on customer experience, you will conduct tactical and strategic research for experiences that play a critical role in ensuring our products are inclusive and usable for all. Job Description Core Responsibilities<ul><li><ul><li> Conduct s qualitative and quantitative user experience studies including both moderated and unmoderated usability , interviews and card sorting tests using remote tools such as usertesting.com </li><li> Communicate s objective insights and actionable recommendations to stakeholder teams . </li><li> C reates reports and frameworks to provide strategic recommendations to product and design teams to improve the user experience. </li><li> Contribute s to effective systems for understanding and incorporating customer and business needs into the product development process. </li><li> Partner s with other insight driven groups within Comcast Business, such as Marketing Research and Digital Product Analytics to tell a broader product story for stakeholders. </li><li> Consistent exercise of independent judgment and discretion in matters of significance. </li><li> Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s ) and overtime as necessary. </li><li> Other duties and responsibilities as assigned. </li></ul> Qualifications: <ul><li> 2-4 Years Hands-on Human Computer Interaction and/or UX research experience , informing a detailed understanding of how to elicit user needs for technology and media products. </li><li> Develops strong partnerships with Design, Content, Product and Engineering stakeholders . </li><li> Demonstrated ability to lead user research studies end-to-end, from planning, recruiting and moderating to analyzing data, documenting insights and presenting findings. </li><li> Exp e rience with a range of user research methods used to gather qualitative and quantitative data (contextual interviews, participant observation, formative and summative usability testing, focus groups, card sorting, survey de sign & analysis , etc.) </li><li> Demonstrated understanding of heuristics for user interfaces , usability and accessibility standards and principles experience conducting accessibility evaluations </li><li> Ability to produce top-line summaries of what is relevant and actionable. </li><li> Demonstrated ability to self-motivate and follow-through on projects, naturally curious, able to work with minimal supervision and lead research projects. </li><li> Desire to continually stay current with technology, trends, tools and industry standards in UX, usability, accessibility and user research. </li><li> Ability to communicate effectively with technical and non-technical stakeholders . </li><li> Experience working in a matrixed, agile environment. </li><li> Previous experience with B2B products or services is a plus. </li></ul> Education Level Bachelors Degree or Equivalent , Masters Preferred Field of Study User Experience, Information Sciences, Psychology, Anthropology, Linguistics, Human-Computer Interaction, Human Factors, Cognitive Science or related discipline or equivalent experience. Years Experience Generally requires 2-4 years related experience </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Work out of the Philadelphia HQ office 4x per week.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

UX Researcher

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Team Overview: The Digital Marketing Experience Group of Comcast Business is transforming how new and existing Small, Medium, Mid-Market, and Enterprise business prospects and customers establish and grow a long-lasting relationship with Comcast. The Comcast Business Experience Design (XD) team collaborates closely with Sales, Product Management, Customer Experience, Content, Brand, Communications, and Development counterparts to define and design the end digital product, with a stellar customer experience at the forefront of every decision. Position Description: As a User Experience Designer on the Campaigns & Merchandising UX team, you're responsible for the design and delivery of website campaigns and merchandising throughout ComcastBusiness.com. You'll have a stellar customer experience at the forefront of every decision and will design digital experiences that meet both customer and business objectives. Delivery will range across pixel-perfect campaign designs, landing pages in support of marketing tactics, conceptual UI designs, animation and detailed user flows. In this role, you're expected to collaborate with team Creative Directors to deliver designs for web and mobile spaces. In addition, partner with content, sales, marketing and brand to ensure alignment with other omnichannel sales tactics. Your experience will showcase outstanding user experience and intuitive design deliverables that focus on eCommerce sales & merchandising with an eye for lead gen and sales conversion. A portfolio is required and should contain recent digital sales and marketing experience, including evidence of the work process established to achieve the end goals. Recent B2B merchandising experience is a plus. Job Description Core Responsibilities:<ul><li><ul><li> Assist with highly accurate visual designs, user flows, site maps, wireframes, screen prototypes and detailed design specifications f or digital marketing campaigns and experiences across the eCommerce website. </li><li> Experience with creating and maintaining Global Design Systems, communicating with develop ment partners to ensure proper implementation of rules and design tokens . </li></ul><ul><li> Design CMS components that abide by established patterns and interaction conventions for web, mobile and other digital delivery platforms. </li></ul><ul><li> Champion and use the principles of accessible design to create meaningfu l and inclusive digital designs . </li></ul><ul><li> Support UX Research partners with design work for usability and/or A/B test studies and surveys . </li></ul><ul><li> Advocate for consistency, clarity, and ease of use for our customers. </li></ul> Qualifications: </li><li><ul><li> 2 - 4 years user experience and/or interaction design experience developing digital interfaces that focus on sales and marketing driven results. </li></ul><ul><li> Work on multiple projects at once, demonstrating the ability to prioritize and showing the agility needed to deliver on time and to standard. </li></ul><ul><li> Ability to distill and organize large amounts of complex information into simple, usable application designs. </li></ul><ul><li> Proficiency with rapid prototyping tools as well as industry standard design tools such as Figma and Adobe Creative Suite . </li></ul><ul><li> Possess strong technical acumen and an ability to understand new technologies . </li></ul><ul><li> Familiarity with fundamentals of web and mobile OS . </li></ul><ul><li> Familiarity with designing for CMS and component-based systems , as well as design delivery to content-management and development teams that support build-out of those systems. </li></ul><ul><li> Excellent written and spoken communication skills (both technical and non-technical). </li></ul><ul><li> Skilled in designing applications that achieve both user and business objectives . </li></ul><ul><li> Awareness of industry and competitor best practices. </li></ul><ul><li> Consistent exercise of independent judgment and discretion in matters of significance. </li></ul><ul><li> Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. </li></ul><ul><li> Other duties and responsibilities as assigned. </li></ul> Education Level - Bachelors Degree or Equivalent Field of Study - Graphic Design, User Experience, Interaction Design, HCI, Information Sciences, Technology Years Experience - Generally requires 2-4 years related experience </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Work out of the Philadelphia HQ office 4x per week.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

UX Designer

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Enterprise Product Manager, Digital Product Management is responsible for continuous enhancements to the Learn and Shop journeys for Enterprise on ComcastBusiness.com. You will facilitate collaboration among internal core teams to develop features that drive our Enterprise business goals. The Product Manager will assist in the creation and management of the Digital Product roadmap. This role will partner closely with stakeholders to ensure a streamlined end-to-end experience that aligns with the business strategy and digital experience best practices. Job Description Core Responsibilities<ul><li> Partner s with Engineering and Program teams to manage the Product roadmap and prioritize the backlog for digital product enhancements , ensuring that the team delivers business value-driven capabilities, on time and per spec . </li><li> D rives requirements discovery . Partners to oversee solution design, user story writing, feature development (refinements/grooming and planning sessions) , and user acceptance testing . </li><li> Actively engages with the executive product team to identify key capabilities needed as well as potential opportunities. </li><li> Works regularly with cross-functional teams (UX, Content, Program, Analytics, Digital Sales , Product Marketing, Brand ) to ensure alignment on feature development and prioritization . Must be a team player. </li><li> Actively participates in user experience and solution design sessions, ensuring feature and project objectives are met. </li><li> Collaborates with product marketing to ensure positioning , messaging and content effectively communicate value propositions and differentiate from our competition to deliver more sales opportunities v ia Lead Generation . </li><li> Partners with analytics and research t eams to assess performance and identify areas of opportunity to meet customer needs . </li><li> Provides product support by developing documentation and assists in training content management teams on how to properly implement and maintain newly developed Sitecore components. </li><li> Develops strong relationships to deliver a superior customer experience . </li><li> Communicates feature status and performance metrics to stakeholders on a regular basis . </li><li> Regular, consistent, and punctual attendance. In office requirements are 4 business days per work week and 1 optional day remote. </li><li> Must be able to work nights and weekends, variable schedule(s) as necessary. </li></ul> Preferred Skills <ul><li> Experience with Agile development methodologies, specifically, with Single-Page Applications (SPA's) and Sitecore 10 or higher CMS platform or similar . </li><li> Proficient in relevant software development and program management applications, including JIRA . </li><li> Experience in customer facing digital sales experiences, B2B products , specifically Enterprise preferred but not required . </li><li> Experience with implementation of Adobe Analytics within Data Layer environment . </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Work out of the Philadelphia HQ office 4x per week.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Digital Product Manager

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary Responsible for managing Employee Communications staff, strategies and programs. Partners in the integration of communication strategies across the company. Manages professional employees and/or supervisors and may manage business support/technical staff. Has accountability for managing financial resources. Provides subject matter guidance to employees. Has overall responsibility for developing/administering performance standards for the organizational unit. Develops processes and procedures to implement functional strategies. Job Description Core Responsibilities Writing, Design and Strategic Communications <ul><li>Manages communications strategies and campaigns to support key business objectives, and long- and short-term goals, with specific focus on HR and employee experience.</li><li>Strong design skills and attention to detail - Canva experience preferred. Video production experience is highly desirable.</li><li>Counsels and supports leaders and key partners on the best communications approach to achieve desired outcomes. Manages through influence and builds trusting relationships.</li><li>Writes and edits communications plans, tactical content - including but not limited to Intranet content, internal social platform content, digital signage, FAQ, talking points, videos, leadership messages, etc. Writes effectively and with appropriate tone for internal audiences.</li><li>Develops rich, relevant content; keeps communications fresh and engaging; regularly develops and explores new ideas and strategies.</li></ul> Project and Change Management <ul><li>Demonstrated Project Management capability - experience with Asana or similar project management tool preferred.</li><li>Partners with HR Project Manager, HR Business Partners and cross-functional business leaders to align to key dates and milestones when designing communication plans and approaches.</li><li> Assists in the development and execution of Change Management Plans including workforce and organizational change communications, compensation communications, workplace updates, and the communication of company-wide change strategies. </li><li>Uses data and analytics to assess and improve strategies.</li></ul> Employee Engagement <ul><li>Directly creates, influences and manages initiatives to drive employee engagement for Comcast Business.</li><li>Manages and executes employee events and activations including Comcast Business-specific town halls, watch parties, and celebrations and campus-wide events with excellence.</li></ul><ul><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Strong organizational skills and follow through.</li><li>Experience working with diverse project teams in a matrixed environment.</li><li>Self-motivated and able to work independently.</li><li>Team-oriented and works well in a collaborative environment.</li><li>Be able to work out of Philadelphia HQ office 4x per week.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Lead the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Manager, Employee Communications (Comcast Business)

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Manager, Enterprise Site Merchandising role is responsible for identifying, prioritizing, and aligning new content and updates to the Comcast Business website experience that highlight our outcome based and solutions approach. Our team works within a highly matrixed organization, and we seek an ecommerce lead who uses diplomacy to drive consensus and results. Critical thinking and artful negotiation are musts as this person will be working across teams to drive clear requirements for timely merchandising refreshes. Must be able to see, share and tell a performance story with actionable ideas for continuous lead improvement. Serves critical role in understanding our customers and being able to troubleshoot alongside Analytics, Testing, and Development teams. Job Description Core Responsibilities<ul><li><ul><li> Facilitate digital alignment to marketing campaigns and initiatives in support of Enterprise Business Customers. </li><li> Generate digital optimization and testing opportunities to drive incremental lead and sales production. </li><li> Interface with appropriate internal groups (i.e., UX, Content, Marketing, Sales, Operations, IT and Legal Affairs) to ensure proper reporting and proper performance of lead generation customer journeys. </li><li> Generates and consumes daily activity reports, reporting and trends to drive digital lead and sales targets. </li><li> Consistent exercise of independent judgment and discretion in matters of significance. </li><li> Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s ) and overtime as necessary. </li><li> Other duties and responsibilities as assigned. </li></ul></li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Merchandising Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for the planning, development, and acquisition of a continuous flow of content for the organization' s sites and/or platforms. Assists with identifying additional markets for assigned content. Enhances content and services. Assists with inspecting content quality and traffic/market share of assigned content area. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Comcast and Charter Communications will form a 50/50 joint venture that will bring our world-class Flex streaming platform, 4K streaming devices, voice remote and XClass TVs nationwide. You will want to join our innovative team, because together we will develop and offer consumers a next-generation streaming platform, with a world-class user experience and navigation and all the top apps, bringing more choice to the streaming marketplace. Comcast also will contribute XUMO to the joint venture, our free ad-supported service that currently delivers more than 200 unique streaming channels and features hundreds of free content choices. Job Description Additional Info: <ul><li>Position is office based in Irvine., CA (4 days in office & 1 day remote)</li></ul>Core Responsibilities<ul><li>Develops and implements content programs with major partners in entertainment, media, music, and publishing with the goal of significantly increasing the quality and depth of content on a site and/or platform in order to achieve customer satisfaction, usage, and revenue</li><li>Assists with providing guidance to implement best practices in content development to staff.</li><li>Creates online and/or platform content and consistently checks for errors or issues (typos, broken links, feed lags, etc.), while ensuring deadlines are met.</li><li>Monitors and maintains quality control of the content and daily content schedule.</li><li>Assists with the development of content through various stages that include gathering, writing, working with editorial, client content approval, and through the production process.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Specialist 3, Digital Media-Xumo

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for developing and promoting digital media services in support of the organization' s needs. Assists with the development and acquisition of a continuous flow of content for the Company's sites and/or platforms. Provides daily digital media services and technical support. Works with moderate guidance in own area of knowledge. Comcast and Charter Communications will form a 50/50 joint venture that will bring our world-class Flex streaming platform, 4K streaming devices, voice remote and XClass TVs nationwide. You will want to join our innovative team, because together we will develop and offer consumers a next-generation streaming platform, with a world-class user experience and navigation and all the top apps, bringing more choice to the streaming marketplace. Comcast also will contribute XUMO to the joint venture, our free ad-supported service that currently delivers more than 200 unique streaming channels and features hundreds of free content choices. Job Description Additional Info: <ul><li>Position is office based in Irvine., CA (4 days in office & 1 day remote)</li></ul>Core Responsibilities<ul><li>Develops content programs with the goal of significantly increasing the quality and depth of content on a site and/or platform in order to achieve customer satisfaction, usage, and revenue goals.</li><li>Creates online and/or platform content and consistently checks for errors or issues (typos, broken links, feed lags, etc.).</li><li>Implements best practices in web writing, marketing, and content development.</li><li>Ensures content is aligned with the organization's overall objectives and/or the promotional strategy for a product or brands.</li><li>Enhances search and directory by analyzing traffic and results.</li><li>Stays current on emerging digital media technologies and methodologies.</li><li>Researches and recruits community sites for distribution, syndication, and content sharing.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Specialist 2, Content Operations-Xumo

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for effectively managing and monitoring the sales of integrated communication structure to enterprise customers such as multi-site regional businesses or national accounts in an effort to maximize sales revenues and meet corporate objectives on a consistent basis. Assures optimal sales team staffing and training readiness of sales professionals. Job Description Core Responsibilities<ul><li>Maintains expertise on Company's products/services to effectively manage team Sales of Comcast Ethernet, Internet, Voice and TV services to enterprise customers ranging from 20-500 employees as well as medical and education institutions.</li><li>Ensures competence and continuity of qualified Enterprise Account Executives through optimum selection, training and development, appraisal and motivation techniques.</li><li>Develops, plans and coordinates sale promotions and incentives to meet business goals and objectives. Ensures team and individual rep achievement of all sales, plus quality, goals and standards.</li><li>Monitors employee performance, counsels and advises to ensure compatibility, maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy.</li><li>Prepares, analyzes and maintains records of individual (as well as group) sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual, quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.</li><li>Designs, implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups throughout regional system to ensure effectiveness and efficiency. Possesses excellent written and oral communications, interpersonal skills and planning and organizational skills.</li><li>Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Comcast Credo, Touchstones and Promise.</li><li>Coaches, develops, appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their enterprise success by assuring compliance with organizational training requirements.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

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