*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Alternate Locations: Work from Home; Fort Wayne, IN (Indiana) Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72965 The Role at a Glance We are excited to bring on an Account Manager to our Retirement Plan Services business line to work from home or partially in our Fort Wayne based office. We have been experiencing growth and career development on our Account Management team and this is a great opportunity to be part of a growing and evolving team. As an Account Manager, you will work closely with our Relationship Managers, internal service team and intermediaries to provide first class service to our Retirement Plan Sponsors. What you&apos;ll be doing<ul><li>Focus on retention of our existing clients by developing and maintaining client satisfaction through relationship building</li><li>Collaborating with internal partners to establish and implement balanced resolutions to challenges</li><li>Exploring, participating in and leading organizational and client projects and initiatives</li><li>Educating clients and implementing solutions for the benefit of clients and their retirement plans, as well as Lincoln</li><li>Implementing process improvements and efficiencies</li></ul>What we're looking for Must-haves :<ul><li>3 - 5 + years' experience in relationship management and/or retirement industry</li><li>FINRA S6 license or required within 180 days of hire</li><li>ASPPA RPF within 180 days of hire</li><li>Ability to work independently and as part of a team</li><li>Demonstrated strong relationship management skills</li><li>4-year degree or equivalent work experience</li><li>Demonstrated critical thinking skills</li></ul> Nice-to-haves: <ul><li>ASPPA certifications (i.e. QKA, QPA, TGPC)</li><li>Strong working knowledge of retirement plan administration</li><li>Strong project management skills</li><li>Strong presentation skills</li></ul> #LI-Remote What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

public

Account Manager- Retirement Plans

Alternate Locations: Work from Home Work Arrangement: Remote : Work at home employee residing outside of a commutable distance to an office location. Relocation assistance: is not available for this opportunity. Requisition #: 72530 The Role at a Glance We're excited to add an Application Security Engineer positions to our Application Security team! Background Details: This person will be responsible for working with application development and infrastructure teams to ensure applications are designed, coded, and implemented in a secure manner that meets the requirements of LFG Security policies and standards. The analyst will drive the improvement of policies, standards, and other supporting documentation. This is a hands-on technical position that you will find yourself collaborating with multiple groups across the organization. Strong communication skills are needed to explain complex security to a wide variety of technical levels. Experience as a developer is helpful, but not required. What you&apos;ll be doing<ul><li>Responsible for the security of LFG applications and services</li><li>Perform complex security assessments of web and mobile applications</li><li>Perform infrastructure and application design reviews</li><li>Perform static and dynamic analysis tasks</li><li>Review and ensure the implementation of adequate application authentication, authorization, and access control and encryption practices</li><li>Manually assess applications for vulnerabilities created by incorrect business logic implementations and other potential vulnerabilities that are not typically identified with the use of automated tools</li><li>Evaluate, recommend, and implement application security related software in an automated continuous integration/deployment environment.</li><li>Identify, communicate, and drive the resolution of vulnerabilities</li><li>Serve as a subject matter expert for application development and infrastructure teams</li><li>Communicate effectively with a wide variety of technical levels</li><li>Research and advocate for new security solutions and technologies</li><li>Stay current on security trends, vulnerabilities, and testing methods</li><li>Contribute to related policies, standards, and supporting documentation</li></ul>What we're looking for Must-haves: <ul><li>3-5 years of experience in Information Technology that directly aligns with the specific responsibilities for this position</li><li>Extensive experience in web application security</li><li>Strong knowledge of application security throughout the SDLC</li><li>Experience with agile delivery practices</li><li>Familiarity with enterprise network infrastructure</li><li>Familiarity with common DMZ architectures</li><li>Experience integrating security into DevOps practices.</li><li>Experience using static application security testing tools such as Fortify, Checkmarx, Veracode, etc.</li><li>Experience dynamic analysis with tools such as AppScan, Webinspect, BurpSuite, and OWASP ZAP, etc.</li></ul> Nice-to-haves: <ul><li>1-3+ years of Penetration Testing experience (Preferred)</li><li>Experience conducting source code review preferred</li><li>OSCP, OSWE, ISC2 CISSP, CSSLP, GIAC GWAPT, GIAC GSSP-Java, GIAC GSSP-NET (Preferred)Familiarity with container security scanning platforms like Twistcli</li><li>Agile Mindset; awareness/understanding of Agile methodologies </li></ul> #DICE What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>A clearly defined career framework to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $75,701 - $140,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2022, approximately 16 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of September 30, 2023, the company had $290 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , Twitter , LinkedIn , and Instagram . Sign up for email alerts at http://newsroom.lfg.com Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Application Security Engineer

Alternate Locations: Omaha, NE (Nebraska); Atlanta, GA (Georgia); Charlotte, NC (North Carolina); Dover, NH (New Hampshire); Phoenix, AZ (Arizona); Radnor, PA (Pennsylvania); Work from Home Work Arrangement: Hybrid/Flexible : Work at home and use the office as appropriate for in-person collaboration. Relocation assistance: is not available for this opportunity. Requisition #: 72955 The Role at a Glance We are excited to bring on a Manager, Claims to our Supplemental Health Claims Department to work from a remote location and/or one of offices in May 2024. Over the past few years, Lincoln's Workplace Solutions - Group Protection Business has grown and we are looking to support that growth within the Supplemental Health Claims Department! We are excited for the opportunity to expand our dynamic team and hire in this role. As a Manager, Supplemental Health Claims, you will be leading a team whose primary responsibility is reviewing, analyzing and accurately processing Hospital Indemnity, Critical Illness and Accident claims. You will ensure that your team has the training and resources necessary to successfully achieve their objectives. You will monitor workloads by providing a daily snapshot of the claims backlog and ensuring that claims are being handled within our turn-around time expectations. You will partner closely with appropriate stakeholders to facilitate the claims process for the best possible outcomes for our claimants. Our team is highly collaborative, and we want you to grow as you help your team serve our customers and clients each day. What you&apos;ll be doing &bull; Making a Difference - By effectively managing the Supplemental Health claims department (Hospital Indemnity, Critical Illness and Accident Claims) and organizing your top priorities to ultimately help the Examiners reach their goals. &bull; Have an Impact - Through developing and implementing comprehensive training and support programs you will create an environment where your Examiners thrive. &bull; Be an Expert - By using your Claims and Leadership Expertise and analytical skills, you will assist the Claims Examiners in providing a recommendable customer experience to our claimants. &bull; Partner and Collaborate - Utilizing your expertise, you will collaborate and connect daily with Claims Examiners, managers, consultants to review medical documentation to derive appropriate claims outcomes. &bull; Engagement and Success - Serve as a leading example of team centered culture by positively providing support and engaging with your team to boost and maintain a high morale. &bull; Communicate Effectively - Able to efficiently articulate your opinion and communicate with a varied audience. Professionally use email, telephone, and written correspondence. What we're looking for Must-haves: &bull; Bachelor's Degree or equivalent work experience in business, leadership or a related field &bull; 3-5 years leadership experience &bull; 3-5 years of experience working with insurance claims, preferably Supplemental Health products such as Hospital Indemnity, Critical Illness and Accident. &bull; Strong written and verbal communication skills &bull; Strong computer and technical abilities &bull; The ability to work on a fast paced, rapidly growing and consistently evolving team Nice to have: &bull; Leadership skills &bull; Experience working with Supplemental Health products (Hospital Indemnity, Critical Illness and Accident) &bull; Technical proficiency working with programs Excel and Word. &bull; Medical background, specifically in coding or in-direct patient care What's it like to work here? At Lincoln Financial Group, we love what we do. We make meaningful contributions each and every day to empower our customers to take charge of their lives. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future. What's in it for YOU:<ul><li>Clearly defined career tracks and levels to help you successfully manage your career</li><li>Leadership development and virtual training opportunities</li><li>PTO/parental leave</li><li> Competitive 401K and employee benefits </li><li>Free financial counseling, health coaching and employee assistance program</li><li>Tuition assistance program</li><li>A leadership team that prioritizes your health and well-being; offering a remote work environment and flexible work hybrid situations</li><li>Effective productivity/technology tools and training</li></ul>Pay Range: $67,000 - $120,700 Actual base pay could vary based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package. About The Company Lincoln Financial Group helps people to plan, protect and retire with confidence. As of Dec. 31, 2023, approximately 17 million customers trust our guidance and solutions across four core businesses - annuities, life insurance, group protection and retirement plan services. As of December 31, 2023, the company had $295 billion in end-of-period account balances, net of reinsurance. Headquartered in Radnor, Pa., Lincoln Financial Group is the marketing name for Lincoln National Corporation (NYSE: LNC) and its affiliates. Learn more at LincolnFinancial.com. Lincoln is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Follow us on Facebook , X , LinkedIn , and Instagram . For the latest company news, visit our newsroom . Be Aware of Fraudulent Recruiting Activities If you are interested in a career at Lincoln, we encourage you to review our current openings and apply on our website. Lincoln values the privacy and security of every applicant and urges all applicants to diligently protect their sensitive personal information from scams targeting job seekers. These scams can take many forms including fake employment applications, bogus interviews and falsified offer letters. Lincoln will not ask applicants to provide their social security numbers, date of birth, bank account information or other sensitive information in job applications. Additionally, our recruiters do not communicate with applicants through free e-mail accounts (Gmail, Yahoo, Hotmail) or conduct interviews utilizing video chat rooms. We will never ask applicants to provide payment during the hiring process or extend an offer without conducting a phone, live video or in-person interview. Please contact Lincoln&apos;s fraud team at fraudhotline@lfg.com if you encounter a recruiter or see a job opportunity that seems suspicious. Additional Information This position may be subject to Lincoln's Political Contribution Policy. An offer of employment may be contingent upon disclosing to Lincoln the details of certain political contributions. Lincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Lincoln Financial Group are considered property of Lincoln Financial Group and are not subject to payment of agency fees. Lincoln Financial Group (LFG") is an Equal Opportunity employer and, as such, is committed in policy and practice to recruit, hire, compensate, train and promote, in all job classifications, without regard to race, color, religion, sex (including pregnancy), age, national origin, disability, sexual orientation, gender identity and expression, Veteran status, or genetic information. Applicants are evaluated on the basis of job qualifications. If you are a person with a disability that impedes your ability to express your interest for a position through our online application process, or require TTY/TDD assistance, contact us by calling 260-455-2558. This Employer Participates in E-Verify. See the E-Verify notices. Este Empleador Participa en E-Verify. Ver el E-Verify avisos.

Manager, Supplemental Health Claims

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to maximize their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.</li><li>Performs operational and administrative tasks.</li><li>Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Complies with all company and retail operational policies and procedures.</li><li>Completes training requirements and actively engage in team huddles and learning.</li><li>Knows and understands sales compensation plan and its key elements.</li><li>Must be able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance.</li><li>Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years

Xfinity Retail Sales Consultant

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for driving sales of Comcast Business Class Products including Metro Ethernet and fiber services for national account clients with large bandwidth requirements. Responsible for the acquisition and management of large multi-site and multi-location commercial accounts including the retail, health care, technology and hospitality/hotel sectors. Develops and delivers sales proposals to prospective accounts, closes business deals and exceeds pre-determined budgeted sales objectives. Has in-depth experience, knowledge and skills in the art of the complex sale. Usually determines own work priorities. Acts as a resource for colleagues with less experience. Job Description Core Responsibilities<ul><li>Develops sales territory, including cultivation of local partnerships and organizational affiliations in the retail, health care, technology and hospitality sectors.</li><li>Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships.</li><li>Creates and delivers face-to-face sales presentations that sell the benefits of Comcast products and services to enterprise customers.</li><li>Achieves and exceeds all individual, department and budget goals.</li><li>Serves as a subject matter expert on all Comcast Business Class advanced products including Metro Ethernet and fiber services.</li><li>Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.</li><li>Offers recommendations to sales leadership on new business prospects through the review of sales records and activity reports.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

National Enterprise Account Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home. Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services. Provide ongoing sales support to assigned MDU properties. Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales. Works with moderate guidance in own area of knowledge. Job Description Core Responsibilities<ul><li>Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units. Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home.</li><li>Meets and exceeds sales goals including net add improvement and penetration goals as established by local market. Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools).</li><li>Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues. Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams.</li><li>Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events.</li><li>Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth. For new build and win back properties ensures that Comcast services are available prior to occupancy dates.</li><li>Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree Certifications (if applicable) Relevant Work Experience 2-5 Years

Community Account Professional

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Who we are &bull; Great Places to Work has named Comcast NBCUniversal one of its '100 Best Companies to Work For' &bull; For the sixth time, Comcast is named a Top Company in the U.S. by LinkedIn &bull; Comcast is named a top 20 company on DiversityInc's 'Top 50' List &bull; Comcast Cable has be rated as a 5 Star Employer in the 2023 VETS Indexes Employer Awards. The award is a testament to our company's strong commitment to hiring, retaining, developing, and supporting U.S. military veterans and their families. At Comcast, we are innovators and leaders-inventing groundbreaking technology, crafting outstanding entertainment experiences for millions every day, and taking extraordinary care of our customers. We are the largest 1Gig network in America and the diverse talents of our people have propelled us to be a Fortune 40 industry leader. Our teammates go above and beyond to make sure our customers are satisfied and can't envision going anywhere else. We take pride in our work, products, services, and dedication to the community. We are always open to new insights to improve our efficiency, drive strong results, and deliver a great experience for employees and customers alike. You will be responsible for demonstrating interest and curiosity in acquiring the skills and knowledge necessary to provide the best customer experience, relating to broadband installation and troubleshooting activities. This role functions as a trainee position with a growing degree of proficiency and a decreasing level of supervision over time, with regard to the skills and tasks which you will receive through training and supervisor instruction. You will be required to complete written and field assessments, meeting/exceeding employee standards where you will receive supervisor approval that will decide your advancement to the next level. Continued employment is contingent upon achieving required training, certifications and safety requirements. Job Description Core Responsibilities<ul><li>Performs installations and changes of service, while adhering to: applicable codes, requirements, guidelines, company procedures and safe work practices to provide an outstanding customer experience.</li><li>Updates customer account to ensure an accurate record of products and services is acquired to ensure that customer has a positive experience throughout the ongoing customer relationship.</li><li>Through the use of good judgement and decision making, troubleshoots and problem solves customer inquiries and concerns to ensure products and services are working correctly to drive a positive customer experience.</li><li>Communicates, engages and provides customer with education on products and services.</li><li>Persists and finishes projects despite obstacles with little supervision, take extra steps to prevent mistakes or build opportunities to further engage customer with our products and services and improve the ever-evolving customer relationship.</li><li>Displays active listening skills, perceive emotional awareness in difficult situations and empathize with customers to improve an overall positive experience.</li><li>Uses installation tools and hand tools and perform jobs from high places (on poles and roofs), including climbing poles with the permitted equipment (safety belt, strap, climbers), ladders and bucket trucks (18 to 26feet).</li><li>Manipulates connectors, fasteners, wire and uses hand tools.</li><li>Pre-wires single dwelling units and multiple dwelling units (MDUs) for ready hook-up capabilities at the time of occupancy. Works in crawl spaces, attics and permit required confined spaces.</li><li>Works within manufacturers rated weight capacity for all equipment, including but not limited to ladders and aerial lifts.</li><li>Drives company vehicle in performance of duties in a safe and responsible manner with appropriate state licensing requirements while working and traveling in inclement weather. Maintains proper equipment in order to be prepared to perform required duties.</li><li>Vision ability: close vision, peripheral vision and ability to adjust focus and able to manipulate objects such as pens, keyboard and mouse.</li><li>Lifts and carries loads up to 70lbs.</li><li>Normal work shift may include weekends; may include 10 hour days for 4 days a week and available to work overtime including weekends, evenings and holidays.</li><li>Works in areas with exposure to moderate noise level, dogs or other animals, construction areas, or the public in general.</li><li>Training will be provided in areas of safety, company specific training, installations and other areas as needed.</li><li>Regular, consistent, and punctual attendance. Availability to work nights and weekends, variable schedule(s) and overtime as needed.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Lead the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - proactive learners, users and advocates of our innovative technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new insights!</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth!</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Perks and Benefits:<ul><li>We can't provide the best customer experience without providing the best EMPLOYEE EXPERIENCE." </li><li>Comcast provides best-in-class Benefits. We believe that benefits should connect us to the support we need when it matters most and should help us be there for those who matter most. </li><li>We offer Day-One benefits, some of which include: Medical, Dental, and Vision coverage, Comcast XFINITY courtesy services, Discount tickets to our Universal Resorts, Paid Parental leave, Tuition reimbursement of up to $8,000, Paid Time Off, and a 401K Savings Plan - with up to 6% dollar-to-dollar matching. </li><li>And much more </li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li><li>We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. </li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Relevant Work Experience 0-2 Years

Xfinity Technician, Installation and Service - Residential

Comcast Advertising is driving the TV advertising industry forward, from delivering ads to linear and digital audiences to pioneering the tech that makes it possible. We help brands connect with their audiences on every screen using advanced data, technology, and premium video content. FreeWheel, our advertising technology arm, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Effectv, our audience delivery company, helps advertisers reach their target audiences across linear TV, streaming, and video on demand. A global division of Comcast, we have offices in nine countries and can insert advertisements around the world. Job Summary Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. The Learning & Performance team is seeking a senior learning consultant to support aligned business areas and HR business partners within Comcast Advertising. In this role, you would be responsible for establishing a holistic learning strategy in partnership with business leaders, and designing, developing, and delivering high quality, cost effective learning solutions for employees and leaders to drive business performance. This role also plays a critical role in driving large scale learning and performance solutions for key strategic business priorities supporting annual operating plans. Strong candidates will operate with a partnership and strategic mindset, working closely with peers across our learning strategist team, enterprise learning teams, and business teams to identify themes to develop solutions that scale across business lines. We're seeking a candidate who can provide deep expertise in adult learning theory and best practices in learning experience design, has experience in creating and maintaining end-to-end learning strategies and is able to balance best practice with business realities to iterate and develop creative solutions in an agile environment. This job is an individual contributor role that does not have direct responsibility for supervision or performance management of staff, but may delegate work to learning enablement and instructional design team members based on scope and priority. Location: We are seeking a candidate who is available to work in-person in our NYC FreeWheel location from Monday-Thursday. The role may need to attend in-person meetings/events in Philadelphia on occasion. Job Description Core Responsibilities<ul><li> Assess es learning needs and priorities from Executive and Senior Leadership Teams ; advis es on how to balance short- and long-ter m prioritization against business strategy </li><li> Provides overall direction of the learning and performance strategy aligned business areas to drive revenue, employee growth, proficiency acceleration, and solution advancement to meet organizational goals and the needs of clients. </li><li> Craft s learning & performance strategies and execut es on those strategies ; may include responsibilities throughout the full learning experience design process (analysis, design, development, implementation, and evaluation) , including sustaining and scaling solutions for the long-term </li><li> P rioritize s work strategically , delegate s appropriate learning initiatives to learning enablement team / instructional designers, and provide s coaching as applicable </li><li> Identif ies themes from broad skills analyses and scal es those themes into product suites, strategies, or solutions for the business </li><li> Leverag es learning analytics to share holistic learning insights and learning initiative results back to aligned business areas </li><li> Interfaces with appropriate internal groups ( i.e. Change Management, Project Management, Knowledge Management, Business Process Design, Enterprise Learning Teams, etc.) ) to ensure appropriate integration , scale, and analysis of tracking and reporting. </li><li> Actively learns business to create relevant learning experiences and solutions </li><li> Consistent exercise of independent judgment and discretion in matters of significance. </li><li> Other duties as assigned </li></ul> Qualifications: <ul><li> Bachelor's degree in Education , Instructional Design, or a related field. </li><li> 7-10 years of experience in instructional design, training delivery, and client engagement. </li><li> Experience designing and delivering end-to-end learning strategies at scale . </li><li> Excellent consulting, communication , and interpersonal skills, with the ability to build strong relationships with clients and stakeholders. </li><li> Strong project management skills, with the ability to manage multiple projects and priorities simultaneously. </li><li> Experience operating in an agile, flexible business and learning environment is a plus. </li><li> Experience in a s ales or technology company is a plus. </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul> Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 7-10 Years

Sr. Manager Learning Strategy

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we're making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world. Job Summary This opportunity is at FreeWheel, a Comcast Company, and will be dedicated to Beeswax, our Demand Side Platform (DSP) programmatic offering. The Customer Success team acts as the day-to-day point of contact for the self-serve buyers on the Beeswax platform. We use our deep domain knowledge, system expertise, and close engagement with our clients to ensure Beeswax is meeting our client's critical business challenges and evolving needs. About the Role Reporting to the Senior Manager, Customer Success, we are looking for a Customer Success Manager to promote the retention and success of our accounts. You will work with our customers to ensure they achieve their business objectives on the Beeswax platform. You'll provide tactical guidance on topics such as campaign set up, optimization, inventory curation, and other best practices for running self-service media campaigns while also providing recommendations and trainings on how to best use the Beeswax platform. You will manage a book of 10-20 accounts and will own optimization, adoption, education, and satisfaction efforts. You will bring a consultative mindset to manage customer relationships across a variety of stakeholders, with an emphasis on the client's ad operations teams. Additionally, you will work with internal Engineering, Product, Solutions, Account Management, and Support teams to provide market feedback and customer requirements while ensuring client expectations are managed as we grow our partnerships. This role is perfect for someone who is curious, customer obsessed, and is looking to accelerate their career at a growing organization. Job Description What You'll Be Doing: <ul><li> Be the primary day-to-day contact for our buy-side customers </li><li> Train customers on new and existing platform features </li><li> Use your programmatic knowledge to c onsult customers on best practices for running their self-service campaigns </li><li> M ake proactive recommendations of feature usage and optimizations that will help your customers scale on the platform </li><li> Liaise with cross-functional Beeswax teams (including A ccount M anagement, P roduct, E ngineering, and S upport) to ensure sustained value and delivery against customer goals </li><li> Assist in triaging and troubleshooting issues alongside support </li></ul> Who You Are: <ul><li> 2+ years of experience in ad operations or trading at an agency or DSP, or 2+ years of e xperience managing media and/or tech accounts, such as publishers and data providers </li><li> The ability to learn & teach technical concepts to technical and non-technical contacts </li><li> Strong organizational, presentation, and communication skills </li><li> Experience working with cross-functional teams </li><li> Dependable and accountable </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Customer Success Manager

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Specialist, Loyalty Communications, will support the development of customer loyalty communications as part of the Service Communications team. This role requires collaboration with many cross-functional teams across the organization to develop and execute engaging communication strategies for loyalty programs, including Xfinity Rewards. The Specialist will manage our proactive service-focused Social Media presence and assist in the development of personalized customer communications. It's important that the person who fills this role takes a customer-centric approach in all interactions, maintains brand consistency, and partners with insights teams to assess communication effectiveness. Job Description Core Responsibilities: <ul><li> Collaborate with appropriate teams and stakeholders to support the development and execution of communication strategies aimed at promoting, informing, and educating customers about key loyalty programs such as Xfinity Rewards, Refer-A-Friend, and others. </li><li> Manage proactive Social Media communication strategy , particularly for the @xfinitysupport handle on the X platfor m , including developing an editorial calendar and contributing to the approval process of creative assets with external agency and internal partners. </li><li> Assist in managing the creative development of 1:1 customer tactics across various channels (i.e., e mail, SMS, app, w eb, etc.) for key loyalty programs . </li><li> Ensure our communication strategies prioritize the customer's perspective, consistently delivering a customer-centric experience across all interactions. </li><li> Collaborate with internal teams to ensure consistency of brand voice, messaging, and outreach efforts. </li><li> Maintain a walking roadshow deck" that can be easily socialized to partnering stakeholders across various program s . </li><li> Partner with Measurements and Insights Team to prove effectiveness of commutation strategies . </li></ul> Requirements: <ul><li> Bachelor's Degree or equivalent. </li><li> Generally requires 2+ years related experience. </li><li> Communications experience with strong command of written language including grammar, tone, and voice. </li><li> Consistent exercise of independent judgment and discretion in matters of significance. </li><li> Familiarity with loyalty and appreciation programs. </li><li> High attention to detail with a high standard for quality work. </li><li> Ability to manage and prioritize multiple projects. </li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Specialist, Loyalty Communications

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing an amazing customer experience through the installation and service of our products. Fosters a positive team environment that enables employees to maximize performance, progress their careers, and become a promoter and advocate of the company. Acts as a customer advocate and provides helpful solutions to meet the customer's needs. Customarily and regularly directs the work of at least nine or more full-time employees or their equivalent. Job Description Core Responsibilities<ul><li>Coaching: Provides daily coaching and feedback to team members, who are focused on customer engagement and education of products and services by inspiring trust, encouragement, motivation and accountability. Creates coaching plans in a feedback session.</li><li>Change Management: Acts as change management liaison and change lead in communicating important business initiatives. Communicates messages to team in a positive manner that conveys connection to the business strategy, customers and employees.</li><li>Employee Leadership: Promotes positive employee relations by fostering a team environment of open communication, approachability and fair and consistent treatment of all employees within a workforce dedicated to diversity.</li><li>Customer Advocates: Responds to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.</li><li>Organizational Excellence: Monitors performance levels and team member activities, administers all company policies; takes appropriate action as necessary supporting an employee and customer-centric organization.</li><li>Recognition: Celebrates and reinforces employee successes through recognition and promotion.</li><li>Career Advisor: Encourages career development with each team member through the creation and management of individual development plans.</li><li>Group Champion: Facilitates routine huddles with the team focused on improving the employee experience and the customer experience, while also educating the team on new products and services. Develops action plans a tool to assist with coaching employees as needed. </li><li>Works cross functionally to ensure that complex issues are resolved properly and timely. Ensures proper follow up with customer and others as needed.</li><li>Highly organized with the ability to effectively manage multiple priorities. Comfortable managing through ambiguity and strong critical thinking skills. </li><li>Flexibility: Schedule flexibility is critical as role may require nonstandard working hours. </li><li>Consistent exercise of independent judgment and discretion in matters of significance. </li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. </li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years

Supervisor, Installation & Service

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Retrieves, analyzes and summarizes business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes. Involved with numerous key business decisions by conducting the analyses that inform our business strategy. This may include: impact measurement of new products or features via normalization techniques, optimization of business processes through robust A/B testing, clustering or segmentation of customers to identify opportunities of differentiated treatment, deep dive analyses to understand drivers of key business trends, identification of customer sentiment drivers through natural language processing (NLP) of verbatim responses to Net Promotor System (NPS) surveys and development of frameworks to drive upsell strategy for existing customers by balancing business priorities with customer activity. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities Leverages geospatial data and programming skills (SQL, Python) to extract actionable insights for network investment decisions. Works with business leaders and stakeholders to understand data and analysis needs and develop technical requirements. Determines relevancy of data and identifies alternative data sources as needed to ensure analytics requested by business stakeholders can be completed. Analyzes large, complex data to determine actionable business insights using self-service analytics and reporting tools. Queries disparate big data platforms such as Teradata, SQL Server, Hadoop, and AWS. Combines data as needed from disparate data sources to complete analysis. Identifies key business drivers and insights by conducting exploratory data analysis and hypothesis testing. Analyzes the results of campaigns, offers or initiatives to measure their effectiveness and identifies opportunities for improvement. Communicates findings clearly and concisely through narrative-driven presentations and effective data visualizations to Company executives and decisionmakers. Promotes and evangelizes a culture of excellence, data driven discussions, healthy skepticism, intellectual curiosity, knowledge sharing, and teamwork. Stays current with emerging trends in analytics, statistics, and machine learning and applies them to business challenges. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer:This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Analyst 3, Network Investment Analytics-1

Analyst 3, Network Investment Analytics-2

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Comcasts advertising division, Effectv, is growing its Insights & Analytics team and we're looking for a motivated, high-impact candidate to help define, shape, and create a set of measurement and attribution solutions for our advertising clients. As Lead Analyst, you will work cross-functionally with various internal and external stakeholders to enable innovative measurement across Comcast's advertising platforms. Acting in a SME capacity, you will have the opportunity to spearhead proof-of-concept work through testing and leveraging 3P solutions in conjunction with internal capabilities. We are looking for candidates who are analytically minded, have excellent communication skills, and are passionate about the video advertising landscape. Job Description Core Responsibilities<ul><li>Subject matter expert in advertising measurement and attribution domains. This includes knowledge of models and methodologies utilized, as well as the various vendors and technologies that power the ad measurement ecosystem.</li><li>Engages with sales and account leadership to understand client objectives, and how measurement and attribution can help solve for them.</li><li>Utilizes big data querying techniques, while structuring and pulling data from various sources.</li><li>Identifies current measurement gaps and defines business requirements for solutions needed but not yet supported.</li><li>Spearheads innovative (Proof of Concept) measurement solutions, tracks client adoption, and works with internal product and engineering teams on automation and productization.</li><li>Identifies, examines, tests, and enables 3rd party measurement and attribution vendors.</li><li>Trains internal and external stakeholders on how best to utilize our measurement solutions, with a focus on actionability and optimization.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li><li>Job Specifications </li><li>Bachelor's degree in statistics, engineering, economics, computer science, or another quantitative field.</li><li>Strong analytical background and experience in extracting insights and operating with large data sets to identify trends and actionable takeaways.</li><li>Advertising experience required. AdTech experience preferred but not required.</li><li>Expertise in SQL and Excel required.</li><li>Proficiency with data analysis and BI tools (i.e. Tableau, Power BI, Looker, Python, R, etc.).</li><li>Experience working within cloud infrastructures (i.e. AWS, GCP, Azure).</li><li>Great written and verbal communicator.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Comcast will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law, including the Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Lead Analyst, Measurement & Attribution- REMOTE

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team. Job Description $25.69+ Hourly - Salary is $18.00/hour Base + Targeted Commission Core Responsibilities<ul><li>Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.</li><li>Provides product demonstrations to educate customers on full product capabilities to increase their experience.</li><li>Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions.</li><li>Achieves sales and customer experience goals and objectives.</li><li>Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.</li><li>Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.</li><li>Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.</li><li>Align with all company and retail operational policies and procedures.</li><li>Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.</li><li>Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.</li></ul>Employees at all levels are encouraged to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job</li><li>Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.</li><li>Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers</li><li>Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.</li></ul>What are the BENEFITS of Comcast?<ul><li>Development and Advancement Opportunities</li><li>Parental Leave</li><li>Vacation</li><li>Employee Resource Groups</li><li>Day 1 Medical/Dental/Vision Insurance</li><li>401k Matching</li><li>Discounted Services (must reside in the footprint)</li><li>Xfinity Mobile Discounts</li><li>Many more benefits and perks!</li></ul>Disclaimer:<ul><li>This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education High School Diploma / GED Certifications (if applicable) Relevant Work Experience 2-5 Years

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary We are looking for a passionate, collaborative, and experienced attorney to join our dynamic team in the Legal Department's Privacy Office. This role will report to the Deputy General Counsel, Privacy and Legal Information Security and will support Comcast Cable's global privacy and information security program by providing excellent legal counsel and subject matter expertise. Strong familiarity with the relevant legal and regulatory landscape in this area is required, as well as significant contract negotiation and transactional experience and providing counsel on U.S. and international data privacy and information security laws. This is an exciting opportunity to join a growing team in a dynamic, international company. Job Description Core Responsibilities<ul><li> Review, draft and negotiate various types of agreements (e.g., vendor/service provider agreements, customer agreements, data processing, data transfer, and data usage agreements, etc.). </li></ul><ul><li> Responsible for creation, maintenance, and implementation of form documentation for contracts, playbooks, and guidance to the organization on requirements and overall process for escalations. </li></ul><ul><li> Conduct awareness and training efforts as needed and/or required to increase employee understanding of company privacy policies, data handling practices and procedures, and legal obligations. </li></ul><ul><li> Conduct awareness and training efforts for transactional legal team to provide them with guidance and understanding of company 's data processing terms required for all vendors . </li></ul><ul><li> Educate other teams within the or ganization on how to implement various requirements driven by privacy and data protection laws, regulations, standards, and best practices, such as the California Consumer Privacy Protection Act, General Data Protection Regulation, ePrivacy Directive, and self-regulatory organizations such as DAA and NAI. </li></ul><ul><li> Handle privacy and data protection-related inquiries from a wide range of groups across the company and provide actionable advice and legal counsel to facilitate privacy and data protection compliance. </li></ul><ul><li> R eview and support the business on Privacy Impact Assessments and Re cords of P rocessing and any associated documentation relating to new business initiatives involving processing of personal information. </li></ul><ul><li> O perate with a moderate level of supervision with no direct management responsibilities. </li></ul><ul><li> Carry out/perform duties consistent with strategic plans and directives as determined by more senior level management and attorneys. </li></ul><ul><li> Consistent exercise of sound judgment and discretion in all matters. </li></ul><ul><li> Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. </li></ul><ul><li> Other duties and responsibilities as assigned. </li></ul> Skills and Experience Required: <ul><li> At least 4 - 6 years combined legal experience at a top law firm and/or in-house legal department, with at least 4 years of privacy/data protection experience. </li></ul><ul><li> Juris Doctor (JD), and CIPP certification. </li></ul><ul><li> Member in good standing of PA state bar, or with ability to obtain full or limited in-house license in PA. </li></ul><ul><li> Knowledge of and familiarity with U.S. and EU privacy and information security laws, regulations, and standards, including GDPR, ePrivacy Directive, CCPA, U.S. state and federal data privacy, security, breach notification, consumer protection laws, regulations and proposed legislation, and self-regulatory organizations such as DAA and NAI. Awareness of the privacy provisions of the Cable Act and the Communications Act preferred. </li></ul><ul><li> Demonstrated transactional experience, including reviewing, drafting, and negotiating privacy and data protection contract terms and agreements, data processing, usage, and/or transfer agreements. </li></ul><ul><li> Ability to identify key areas for process improvement and creating efficiencies through documentation. </li></ul><ul><li> Experience with conducting privacy impact assessments and advising on applicable legal requirements. </li></ul><ul><li> Strong academic credentials. </li></ul><ul><li> Excellent drafting, negotiating, problem solving, and communications skills. </li></ul><ul><li> Ability to work effectively with colleagues, management, and operations personnel. </li></ul><ul><li> Ability to manage multiple projects and meet deadlines with consistently high-quality results. </li></ul><ul><li> Self-motivated and independent, but able to discern when matters should be escalated and when further guidance is needed. </li></ul><ul><li> Ability to translate legal requirements into practical guidance and formulate creative solutions to accomplish the company's objectives . </li></ul><ul><li> Ability to work independently with moderate supervision. </li></ul><ul><li> Sound judgment, strong work ethic, excellent problem solving and organization skills, practicality, a focus on business outcomes and flexibility to manage multiple matters simultaneously. </li></ul><ul><li> Ability to travel. </li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Juris Doctor Relevant Work Experience 2-5 Years

Counsel

Effectv helps businesses reach the right audience with the right message at the right time. We harness the scale and quality of Comcast data to target advertisers' audiences across linear TV, streaming, and video on demand and enabling clients to evaluate performance. A division of Comcast, we have a presence in 60+ markets and an estimated reach of 96 million U.S. adults that include both Comcast and non-Comcast households. Job Summary Responsible for working cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources. Imports, cleans, transforms, or manipulates data with the purpose of understanding or making conclusions from the data for decision making purposes. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience. Job Description Core Responsibilities<ul><li>Collaborates with both the analytic organization and its technology partners to define and publish complex data products.</li><li>Provides training to and acts as technical resource for team members.</li><li>Acts as a subject matter expert in one or more data subject areas such as sales, call center, network operation and financial data.</li><li>Serves as a team leader within a work group or on cross-functional teams; accepts team lead stretch assignments. Presents results, recommendations and business insights to broader senior leadership team.</li><li>Produces a variety of reports, graphs, summaries and presentations that convey analytic results and align with business needs.</li><li>Performs basic research on root cause of data anomalies that are uncovered through normal course of analysis.</li><li>Writes complex SQL to query large data platforms such as Teradata, SQL server, Oracle and Hadoop to obtain data necessary for analysis. Combines data as needed from disparate data sources to complete analysis.</li><li>Participates in defining business intelligence requirements for projects and data requests.</li><li>Participates in multiple enterprise wide projects by providing data analysis to project leaders.</li><li>Follows best practices and established policies in business intelligence data analysis, maintenance and data quality.</li><li>Creates technical documentation (internal).</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is an EOE/Veterans/Disabled/LGBT employer. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 5-7 Years

Sr. Data Analyst

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Job Summary The Sr. Director, Sales Support & Operations is responsible for leading Complex Enterprise, Managed Service Provider (MSP), and Carrier sales support and operations teams for Comcast Business. Provides leadership and direction for diverse and complex functions and develops organizational objectives that align with Comcast Business sales strategy and the needs of our customer groups. Interprets business strategy and develops organizational objectives to align with Comcast Business and our customer groups. Drives change and innovation in our processes and tools, ensuring our sales organization operates at the highest level of efficiency and effectiveness. The Sr. Director, Sales Support & Operations role will be hybrid in Philadelphia (four days in-office weekly) at the Comcast Headquarters - 1701 John F Kennedy Blvd. Job Description Core Responsibilities<ul><li>Coaches and develops a team of sales support and operations leaders: Provides leadership, guidance, and mentorship to ensure leaders and their teams have the tools and resources needed to succeed. This includes setting clear goals, providing regular feedback, and fostering a positive team culture.</li><li>Establishes and monitors key metrics, dashboards, and reports: Develops key performance indicators (KPIs) and metrics to track team performance, analyzing data to identify trends and areas for improvement.</li><li>Serves as the customer escalation and resolution point: Acts as the primary point of contact for customer escalations, collaborating closely with sales, support, and other stakeholders to resolve issues promptly. Conducts root cause analyses and implements corrective actions as necessary.</li><li>Identifies and implements improvement initiatives: Continuously assesses existing processes, empowers cross-functional teams to drive efficiencies and business growth, and manages complex improvement efforts. Responsibilities include identifying resource requirements, managing stakeholder expectations, and monitoring progress.</li><li>Collaborates with cross-functional leaders: Engages with leaders from sales, marketing, finance, and product, etc. to support cross-functional initiatives and ensure alignment across the organization.</li><li>Promotes empowerment, openness, and inclusion: Cultivates a culture that values diversity and inclusion, empowering team members to freely share their ideas and opinions. Encourages collaboration and teamwork organization wide.</li><li>Consistently exercises independent judgment and discretion: Makes strategic decisions that impact the sales support and operations team and the broader organization.</li><li>Acts as a strategic thought partner/leader: Provides strategic guidance and insights on sales and customer-related issues, leveraging deep understanding of the industry and market trends.</li><li>Interacts closely with a matrixed cross-functional team (both field and corporate) to secure alignment, identify improvement opportunities, and solution excellence.</li><li>Analyzes processes and identifies areas for improvement, reducing rework, improving quality, and/or reducing variation so that simplification is obtained and operational efficiencies are gained.</li><li>Partners with internal teams to identify key reports, functionality and system tasks to support the sales process and improve tracking, usage and trend identification.</li><li>Oversees reporting trends and makes recommendations as needed on changes to reports, tactics and current strategy.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Preferred Skills<ul><li>Experience Leading Leaders: Demonstrates strong leadership skills and the ability to manage and mentor high-performing teams.</li><li>Experience Leading Large Teams: Ability to manage and drive performance across a sizable organization.</li><li>Customer-Facing Leadership Role: Possesses the ability to understand and address customer needs effectively.</li><li>Experience Working with Regions and Divisions: Collaborates and aligns strategies across different geographical areas and organizational structures.</li><li>Comfortable Driving Change and Innovation: Demonstrates a proactive approach to improving efficiency and effectiveness.</li><li>Experience Supporting a Sales Organization: Has a deep understanding of sales processes and the ability to provide effective support.</li><li>Experience Working with Executive Leadership: Skilled with the ability to communicate effectively at all levels of the organization.</li><li>Strong Analytical, Problem-Solving, and Communication Skills: Analyzes complex data, identify trends, and communicate insights effectively.</li><li>Ability to Thrive in a Fast-Paced, Dynamic Environment: Demonstrates resilience and adaptability to changing circumstances.</li><li>Experience with Salesforce or Similar CRM Software is Preferred: Proficiency in using technology and analytics to drive sales support and operations.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 10 Years +

Sr. Director, Sales Support & Operations

Effectv helps businesses reach the right audience with the right message at the right time. We harness the scale and quality of Comcast data to target advertisers' audiences across linear TV, streaming, and video on demand and enabling clients to evaluate performance. A division of Comcast, we have a presence in 60+ markets and an estimated reach of 96 million U.S. adults that include both Comcast and non-Comcast households. Job Summary Effectv Software Engineering team has embarked on a cultural transformation towards enabling our engineering development teams to build-security-in rather than having security-bolted-on, an approach we refer to as DevSecOps. As part of the transformation, we are building a high performing security software team to build security and privacy into our new Next Gen Platform and other systems. This position will be a key contributor towards this cultural transformation. If this position excites you, we look forward to speaking with you. The key goals of this position are: &bull; Enable Development teams to take ownership of their application security by supporting the teams to adhere to the Comcast DevSecOps and other Security practices and supporting / performing SDL assessments &bull; Build security into the enterprise architecture by working with the architects, other security engineers and Dev teams &bull; Work with senior engineers in the team to plan, design and build new security software solutions using programming languages like Python, Java, C# etc.; Analyze, test and assist with the integration of existing security solutions &bull; Collaborate with teams and vendors to automate and integrate security processes and solutions into CI/CD pipelines &bull; Enhance source code analysis tools (SAST/DAST/IAST) including configuration and operation of tools and helping with evaluation of new tools &bull; Collaborate with Comcast Security teams to build and implement Cloud Security and Data Security solutions &bull; Design, implement and perform security testing to improve the security posture of the engineering organization &bull; Ensure Development teams comply with the Comcast Cyber Security Standards by working in conjunction with other Security teams &bull; Contribute to the security knowledge base and document development activities Job Description Core Responsibilities<ul><li>Analyzes and determines integration needs.</li><li>Evaluates and plans software designs, test results and technical manuals.</li><li>Reviews literature, patents and current practices relevant to the solution of assigned projects.</li><li>Programs new software, web applications and supports new applications under development and the customization of current applications.</li><li>Edits and reviews technical requirements documentation.</li><li>Works with Quality Assurance team to determine if applications fit specification and technical requirements.</li><li>Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.</li><li>Displays knowledge of and ability to apply, process design and redesign skills.</li><li>Displays in-depth knowledge of and ability to apply, project management skills.</li><li>Consistent exercise of independent judgment and discretion in matters of significance.</li><li>Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.</li><li>Other duties and responsibilities as assigned.</li></ul>Employees at all levels are expected to:<ul><li>Understand our Operating Principles; make them the guidelines for how you do your job.</li><li>Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.</li><li>Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.</li><li>Win as a team - make big things happen by working together and being open to new ideas.</li><li>Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.</li><li>Drive results and growth.</li><li>Respect and promote inclusion & diversity.</li><li>Do what's right for each other, our customers, investors and our communities.</li></ul>Disclaimer:<ul><li>This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.</li></ul>Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Eng 2, Security Software Engineer

The Accelerator Systems Division of the Advanced Photon Source at Argonne National Laboratory invites applications for a staff Assistant Physicist position in the Accelerator Operations and Physics Group. The successful candidate will: <ul><li> Take a significant role in maintaining high-reliability operation of the APS injector, which includes a linac, a particle accumulator ring, and a booster. </li><li> Contribute to activities to support injector improvements, APS-U commissioning and operation. </li><li> Improve injector operations by carrying out experiments, processing and analyzing data, and performing simulations and/or theoretical analysis. </li><li> Carry out general accelerator physics activities by performing machine studies independently to diagnose and resolve operational issues. </li><li> Actively maintain a positive working relationship with APS technical staff through communication and collaboration. </li><li> Contribute to ongoing research on applications of machine learning to accelerator operations. </li><li> Contribute to R&D activities for future accelerators. </li><li> Document research results and conduct presentations at meetings and conferences. Publish research results in the refereed journals and conference proceedings. </li></ul>Position Requirements Required: <ul><li> Experience in operating an accelerator independently and carrying out beam experiments. </li><li> Knowledge of accelerator theory, accelerator simulation, beam control and measurement techniques. </li><li> Strong programming skills. </li><li> Proficiency in the Python programming language. </li><li> Oral and written communication skills for presenting work results and ideas. </li><li>Familiarity with an EPICS-based controls environment on Linux.</li><li>Role model Argonne's Core Values.</li><li>Understand, value, and promote diversity.</li><li>RD2: Bachelor's and 5+ years experience, Master's and 3+ years experience, Doctorate and 0 years experience, or equivalent</li></ul> Preferred: <ul><li> Ph.D. in physics or applied physics with 2+ years of postdoctoral experience. </li></ul>Job Family Research Development (RD) Job Profile Physics 2 Worker Type Regular Time Type Full time As an equal employment opportunity and affirmative action employer, and in accordance with our core values of impact, safety, respect, integrity and teamwork, Argonne National Laboratory is committed to a diverse and inclusive workplace that fosters collaborative scientific discovery and innovation. In support of this commitment, Argonne encourages minorities, women, veterans and individuals with disabilities to apply for employment. Argonne considers all qualified applicants for employment without regard to age, ancestry, citizenship status, color, disability, gender, gender identity, gender expression, genetic information, marital status, national origin, pregnancy, race, religion, sexual orientation, veteran status or any other characteristic protected by law. Argonne employees, and certain guest researchers and contractors, are subject to particular restrictions related to participation in Foreign Government Sponsored or Affiliated Activities, as defined and detailed in United States Department of Energy Order 486.1A. You will be asked to disclose any such participation in the application phase for review by Argonne's Legal Department. All Argonne offers of employment are contingent upon a background check that includes an assessment of criminal conviction history conducted on an individualized and case-by-case basis. Please be advised that Argonne positions require upon hire (or may require in the future) for the individual be to obtain a government access authorization that involves additional background check requirements. Failure to obtain or maintain such government access authorization could result in the withdrawal of a job offer or future termination of employment.

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