*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Placement Type: 3 Month Contract Pay Range: $30-40 an hourRequirements Fluency in English Familiarity with LLMs (e.g, ChatGPT) Familiarity to use engineering tools, command lines, and running basic software programs Experience with writing prompts for different use cases Experience with evaluation, annotation and data analysis for language/text tasks + Experience with refining general purpose LLMs for specific applications + Experience with natural language processing, text mining, conversational AI, or leveraging large language models Experience with engineering, testing and evaluating the performance of AI prompts Responsibilities You'll work closely with Engineer and Production team to understand their questions and needs, and then work on how we can optimize a solution based on prompt creation and engineering methods You'll develop and write prompts, build characters (e.g, Character Ai), and use the right combination of tools and frameworks to evaluate your prompts and models You will deliver detailed reports on prompts and quality analysis on how prompts impact quality KPIs for conversational agents. You'll provide eng and prod teams with a deep understanding of the process, generated data, insights and evaluation figures. Working model: Team can work remotely Need to use FB laptops to connect to VPN Time zones is flexible but preferred (ET or PT) Top Skills' DetailsFluency in German, Spanish, Portuguese, Italian, Hindi, Hindi Romanized, French Familiarity with LLMs (e.g, ChatGPT) Familiarity to use engineering tools, command lines, and running basic software programs Experience with writing prompts for different use cases Experience with evaluation, annotation and data analysis for language/text tasks Experience with engineering, testing and evaluating the performance of AI prompts

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Multi Lingual Data Annotator

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The US Federal Governments Markets Division is chartered with being the premier, compliant supplier of world-class communications solutions to the U.S. Federal Government by providing the highest quality products, systems and services. The USFGMD will achieve this with a professional, well-trained, diverse work force creating a positive and profitable customer relationship resulting in Total Customer Satisfaction and growth of our business. The Federal Systems Technology department of the USFGMD is responsible for service supporting a charter of implementing and integrating complex systems sold worldwide to the US Federal Government. As a USFGMD Field Engineer, you will be exposed to a wide variety of communications requirements in both the Presale and Post Sale phases of a project. These applications span the entire breadth of the US Federal Government throughout the world. Job Description<ul><li>Post-sales position in which predominant job responsibilities and requirements occur after the sale of the company's product to the client.</li><li>Provides post-sales technical expertise during the installation, implementation and maintenance of company products.</li><li>Involved in implementing detailed customer installation requirements.</li><li>Ensures that client's needs have been met and that the product/solution is fully functioning according to specification.</li><li>Follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.</li><li>Report only those incumbents with incentives not tied to product sales.</li></ul>Candidate Expectations<ul><li> Experience in the design and implementation of wireless networks, microwave networks, P25 network technology, HF ALE systems and equipment, propagation analysis, drive testing, model tuning, experience with propagation tools, RF site evaluation, site candidate evaluation/selection, link budget analysis, coverage and capacity planning, frequency planning, interference analysis, network optimization and zoning support. </li><li> ASTRO 25 specific knowledge, backhaul, and/or satellite engineering and system design and integration. </li><li> Experience in preventative maintenance of subscriber equipment and command & control/dispatch center equipment. </li><li> Knowledge of voice-over-packet router nodes and networks. </li><li> Familiarity with VoIP equipment in radio networks. </li><li> Must be able to obtain CompTIA Security Plus </li><li> Strong networking skills required </li><li> Understanding of IA systems and group policies in a network administrative position. </li><li> Proficient with Microsoft Office products and Motorola Radio Service Software products. </li><li> Must have excellent communications skills and always present a professional image. </li><li> Required to complete Standard Form 89 Questionnaire for National Security Positions. </li><li> The candidate must be able to obtain a passport </li><li> Must be a U.S. citizen with ability to obtain necessary security clearance as required by government contract </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li><li>Must be willing and capable of meeting the requirements to obtain a DHS Public Trust Clearance.</li></ul>USFGMD - ClearedJobs.net #LI-CC1 Basic Requirements<ul><li>Masters Degree with 6+ years or Bachelor Degree with 8+years or Associate Degree with 10+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service Experience with one or more of the following: LMR, RF systems, P25, ASTRO, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.</li><li>Must be a U.S. citizen with ability to obtain necessary government security clearance as required by government contract(s)</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Engineer - Bren Mar, VA

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Openpath, now a Motorola Solutions Company, is a leader within the access control industry. Openpath's access control solution makes businesses more secure with multi-factor authentication, enables a contactless entry experience and can be easily scaled and managed due to its cloud-based architecture. Job Description We are seeking a senior-level candidate who can help us build, scale, and innovate as we develop our industry-leading platform for access control and office automation. Strong analytical and software skills are a must to join our team, and we are particularly seeking candidates with experience and skills in multiple technologies, to contribute broadly to our team-centric approach to product development. Responsibilities: <ul><li> Develop features for and maintain Openpath's user-facing and integrator-facing apps </li><li> Develop our partner-facing iOS SDK </li><li> Develop and mature our video experience with webRTC on mobile </li><li> Collaborate and communicate effectively with other engineering team members </li><li> Maintain high bar in the apps for stability, security, user experience, and accessibility </li><li> Improve build/test automation, tooling, dependencies, and best practices as necessary </li><li> Work with product + engineering team to guide overall system architecture + design, particularly to help ensure that operational needs (deployment, maintainability, monitoring, troubleshooting) are accounted for </li><li> Work with Product Management and leadership to assist with prioritizing efforts for each sprint </li><li> Contribute as other skills allow within our fast-paced environment and evolving product portfolio </li><li> Help with care and feeding of our products + services - take a holistic view of how our architecture functions in production, share responsibility for the quality and reliability of the entire system </li></ul>Qualifications:<ul><li> Bachelor's Degree in Computer Science, Computer Engineering or a related discipline is preferred </li><li> 5+ years of experience building iOS native apps and/or cross-platform mobile apps </li><li> Deep understanding of Swift and SwiftUI </li><li> Experience with Android (in Kotlin or Java) a big plus </li><li> Experience with video and webRTC a big plus </li><li> Prefer experience with building and distributing mobile SDKs (binary frameworks) </li><li> Prefer experience with Bluetooth and Location Services </li><li> Prefer experience with React Native </li><li> Prefer experience with log/data analysis pipelines, IoT concepts and protocols (MQTT), backend services for mobile applications </li><li> Familiarity with modern mobile and frontend build pipelines and tools </li></ul>The base salary range for this position in California is $160,000 - $220,000 depending on experience. #LI-CA1 Basic Requirements<ul><li> Bachelor's Degree </li><li> 3+ years of experience building iOS or Android native apps and/or cross-platform mobile apps </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Senior Mobile Engineer, iOS

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Manufacturing Engineering. Job Description Motorola Solutions is looking for a highly motivated Manager to lead its world-class technical operations and quality teams at its Manufacturing facility located in Elgin, Illinois. Responsibilities: <ul><li> Plan, direct, and coordinate the activities of the maintenance and technical operation departments, facilitating efficient manufacturing operations across the organization </li><li> Drive daily improvements to key quality indicators. </li><li> Ensure compliance with quality, regulations, and guidelines, including ISO, UL, requirements. </li><li> Recruit, interview, hire, and train new staff in the department. </li><li> Assess cost effectiveness and feasibility of manufacturing processes; make and implement recommendations to reduce costs and improve efficiency. </li><li> Provide constructive and timely performance evaluations. </li><li> Prepare and implement the departmental budget </li><li> Navigating the challenges of a changing industry. </li><li> Maintaining a level of production and quality standards. </li><li> Collaborating with various leaders within the organization to deliver excellent service daily to all of our customers. </li><li> Making the best decision that will be in the best interest of the business at large. </li></ul>Preferred Qualifications : <ul><li> Business-savvy leader with great communication skills </li><li> Eight years of Manufacturing experience </li><li> Four years of Management and Automation experience </li><li> Ability to manage multiple projects </li><li> Ability to improve Automation processes </li><li> Planning and coordination skills </li><li> Strong leadership skills </li><li> Cross-functional training and development </li><li> Preparing training materials for new hires </li><li> Engage team members and cultivate the environment </li><li> Collaborate with stakeholders and customers </li><li> Ability to present to executive leadership </li><li> Manage inventory and perform audits </li><li> Reduce errors and improve quality </li><li> Lean Six Sigma Green or Black Belt preferred </li></ul>Candidates must reside in the Chicagoland area: Basic Requirements Required Skills:<ul><li> Bachelor's Degree in Engineering or Supply Chain Management </li><li> Four years of Management experience within a Manufacturing Plant environment required. </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> #LI-JM3 #LI-ONSITE Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Senior Manufacturing Engineering Manager Midwest Region

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview A fast-paced, dynamic Manufacturing excellent communications equipment facility for public safety customers around the world. Job Description As our Senior Supply Chain Continuous Improvement Manager, you will drive Lean Initiatives throughout the supply chain organization. You will utilize your continuous improvement skills to drive our supply chain organization and manufacturing operations to an excellent world-class status now, and in the years to come. Responsibilities:<ul><li>Leading supply chain continuous improvement initiatives to achieve KPI goals in safety, quality, delivery, inventory, and cost.</li><li>Driving transformational changes in manufacturing through adoption and employment of cutting-edge automation technologies.</li><li>Facilitating continuous improvement efforts throughout the corporation, through collaboration with suppliers and Motorola Solution teams outside the supply chain.</li><li>Managing multiple projects and teams within the Supply Chain organization.</li><li>Creating training materials for new employees, and the mentoring programs.</li><li> Serving as the Lean subject matter expert for all operations within Supply Chain. </li><li>Presenting information to Senior and Executive level management in-person or virtually.</li></ul>Preferred Qualifications:<ul><li>Excellent communication skills verbal and written</li><li>Data Analysis skills</li><li> Strong process improvement skills </li><li> Strong leadership skills </li><li> Quality assurance </li><li> Ability to present to executive leadership </li><li>Seven years of Managerial experience</li><li>Seven years of experience working in a Manufacturing environment</li><li>Six Sigma certifications in Green belt or Black belt preferred</li><li>Working knowledge of all Supply Chain functions preferred</li></ul>Candidates must reside in the Chicagoland area: Basic Requirements Required Skills:<ul><li>Bachelor's Degree in Business, Industrial Engineering, or Mechanical Engineering.</li><li> Seven years of Continuous Improvement experience required. </li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul>#LI-JM3 #LI-ONSITE Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Senior Supply Chain Continuous Improvement Manager Midwest Region

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the design and implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers. The Presales Systems Engineering Team primarily supports State and Local Government Public Safety infrastructure and subscriber design and implementation for projects in the Southeast Region. Job Description The Presales System Engineer designs radio communication system solutions, from the conceptual phases through to implementation that meet customer's requirements. As a presales engineer, you will work with the customer to determine their requirements to design the best solution to meet their needs. In cooperation with the sales, product development, and project management you develop technical strategies and generate proposals to customers presenting Motorola's solution. Responsibilities include but are not limited to: <ul><li> Understanding customer requirements </li><li> Radio Coverage design and analysis </li><li> Equipment list generation </li><li> Description of system design, including diagrams </li><li> Calculation of power and networking requirements </li><li> Participation in proposal reviews and contract negotiations </li><li> Consultative guidance to customers and sales team </li><li> Presentations to customers </li><li> Coordinate with the various functional teams (Systems Integration, Service, Sales, Product Groups) to ensure all business unit goals are addressed in our proposals and win-strategies. </li><li> Development of the implementation approach and service plan necessary to win the project </li><li> Meet/exceeding customer requirements and provide value alternatives when requirements cannot be met </li><li> Manage to Motorola's sales, revenue and margin goals </li><li> Drive all sole source & RFP (Request for Proposal) projects to completion, managing the schedules of each project team member (engineering, proposal specialist, sales, and service) </li></ul> Qualifications: <ul><li> Bachelors of Science or M.S degree in Electrical, Wireless, Computer, Network Engineering OR 2+ years of experience in engineering, solutions architecture, IT or sales </li><li> Strong general knowledge of wireless communications fundamentals and voice/data architectures both public and private (e.g. APCO P25, LTE, 802.11, 4G/5G) is highly desirable </li><li> Strong general knowledge of IP networking architecture, protocols and security is highly desirable </li><li> Knowledge of RF coverage predictions, traffic/capacity modeling, and related toolsets is an asset </li><li> Ability to build strong relationships with internal and external stakeholders </li><li> Ability to work out of the Alpharetta, GA office 2-3 days a week </li><li> Travel: ability to travel up to 25% of the time(domestic only) </li></ul>This position requires living in Alpharetta, GA for the first (1) year to 18 months of training. After the first year, the role requires being based out of one of the 9 states in the Southeast. #LI-RO1 Basic Requirements<ul><li> Graduating with a Bachelor's or Master's Degree on or before July 2024 OR 2+ years of experience in engineering, solutions architecture, IT or sales </li><li> Must live in Georgia </li></ul> Travel Requirements Under 25% Relocation Provided None Position Type New Grad Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Presales Systems Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Global Procurement Organization provides the resources, processes, governance, systems and controls for acquiring goods and services efficiently, effectively and ethically from a diverse supply base that provides Motorola Solutions a competitive advantage on cost, quality, technology, service and delivery. The Project and Indirect Procurement Organization is responsible for the acquisition of all Software, Hardware and Services both used internally by Motorola Solutions as well as those offered to our customers as part of product offerings and solutions. The team is a trusted advisor to bring value and lead innovations while supporting company initiatives for profitability, cost savings, cash flow, supplier collaboration, and dynamic solutions to business challenges. The Global Procurement team is evolving from more traditional sourcing and procurement goals by looking beyond simple cost savings and creating value for the corporation by improving product profitability, increasing supplier collaboration and leveraging supplier roadmaps to bring new solutions to our business partners. We are a client focused team designed to bring value and help lead innovations, revenue and savings within the business. Job Description Responsibilities: <ul><li> Lead and execute long term agreements through formal RFx methodologies. </li><li> Analyze spend data and industry dynamics to identify, prioritize, and launch sourcing initiatives. </li><li> Identify value/ savings opportunities, processes, and best practices. </li><li> Establish positive relationships across the business units to ensure active and early participation in supplier related matters. </li><li> Lead negotiations in both financial and business matters, including commercial terms and risk mitigation for strategic contracts. </li><li> Collaborate with business stakeholders to understand requirements, budgets and current gaps and challenges to develop best strategic sourcing strategies. </li><li> Support strategic sourcing best practices including driving supplier segmentation, scorecards, and facilitating strategic business reviews in collaboration with business partners. </li><li> Lead supplier contract renewals and leverage competitive pricing, quality and customer service. </li><li> Develop strategic relationships with existing or new key suppliers and ensure appropriate engagement levels exist to drive partnership objectives. </li><li> Identify process improvements to increase efficiencies and maximize spend opportunity. </li><li> Provide guidance to internal stakeholders on business initiatives and procurement strategies. </li><li> Developing relationships with senior leadership. </li><li> Providing subject matter expertise on complex purchasing, legal & contractual issues. </li><li> Performing supplier relationship management and reviews. </li></ul>Preferred Skills:<ul><li>Budget Planning.</li><li> Cost Reductions. </li><li> Contract negotiations without much legal guidance. </li><li> 8+ years of procurement experience preferred. </li><li> Contribute to large/complex supplier deals. </li><li> Ability to communicate and facilitate presentations for Director/VP Levels. </li><li>Chicago-based is preferred but remote is acceptable with travel once per month.</li></ul> Basic Requirements Required Skills:<ul><li> Bachelor's Degree in Business, IT, Management, or Supply Chain </li><li> 5+ years of Procurement Category Management experience withi n cloud technology, software, or services.</li><li>Legal authorization to work in the U.S. indefinitely is required, Employer work permit sponsorship is not available for this position.</li></ul>#LI-JM3 LI#REMOTE Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Procurement Category Manager - Cloud

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The Massachusetts group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description<ul><li> Responsibilities include the optimization, maintenance, and support of mission critical complex communication systems for the Public Safety customers located in Massachusetts. </li><li> Provide technical support of specialized systems and product applications including troubleshooting of software-driven electronics, provisioning of communication system infrastructure, and performance optimization of RF and Broadband architecture including, but not limited to, legacy analog, advanced digital P25 and data infrastructure. </li><li> Maintain, optimize, test, and document complex communications systems. </li><li> Provide weekly reports of activities and accomplishments. </li><li> Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues. </li><li> Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results </li><li> Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues </li><li> Continuous training in the latest technologies and troubleshooting techniques </li><li> Team with Engineering, Project Management, and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations </li></ul>Specific Knowledge/Skills<ul><li> Deliver a strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN), must be proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. </li><li> Knowledge of R.F. systems, such as transmitters, receivers, and antenna networks </li><li> Knowledge in standard telephony and dedicated data circuits, as well as knowledge of packet switching techniques </li><li> Must be highly computer literate with proficiency in MS Word, Excel, Outlook, and Access </li><li> Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams </li><li> Self-motivated and self-managed to perform the required duties at a distance from direct supervision </li><li> Must be able to solve customer problems quickly during stressful situations </li></ul>Candidate Requirements<ul><li> Experience with ASTRO P25 systems </li><li> Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred. </li><li> 3+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service </li><li> Experience with one or more of the following: LMR, RF systems, RF interfaces, wired/wireless communication systems or networking equipment. </li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements<ul><li> 3+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering, Military or Networking equipment. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li><li> Must be a US Citizen and able to obtain background clearance as required by US government customer </li></ul> Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Service Technician - State of Massachusetts

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Our people are on the front lines of our organization, building strong, long term business relationships and promoting our mission critical communication products and services to our valued State & Local Government customers. The Associate Customer Support Manager delivers exceptional service to our customers, always. We pride ourselves on our knowledge, expertise and ability to solve problems efficiently and effectively. This exciting new opportunity is supporting State & Local Government in New Jersey, New York, Connecticut, Massachusetts, New Hampshire, Maine, Vermont, Rhode Island. Job Description In this challenging and rewarding role you will have full responsibility for a portfolio of customers across your stated territory. Using your expert customer service skills and the wealth of knowledge that will surround you on this team, you will ensure customer satisfaction during the delivery of Motorola's Lifecycle Services (LCS) products to State & Local Government customers. As a team player, you will be responsible for marketing sophisticated and integrated service programs to multiple layers within our customer organizations, working closely with the Direct and Indirect Sales teams. The ACSM is responsible for the development of service account plans and profiles, goals and strategies within assigned accounts. Major emphasis includes developing customer relationships that will position Motorola Solutions for service growth throughout the designated customer base. Ensuring customer satisfaction involves proper delivery and execution of service contracts. If any service is not being performed up to contracted specifications or a process is not producing the correct results, the ACSM will become involved and find a solution. Main responsibilities also include the following: <ul><li> Relationship Management </li><li> Contract Renewals </li><li> Proposals </li><li> Accurate Forecasting </li><li> Compliance (Governmental and Motorola contracting requirements and procedure) </li><li> P&L Performance </li><li> Working To Targets / Goals </li></ul> Duties and Responsibilities: <ul><li> The ACSM is responsible for the overall success and relationship between the Customer's Operation, Subcontractors, and Motorola Solutions. </li><li> Provide customers a single point of contact for Customer management and ensure service delivery and Service Level Agreements (SLA) compliance. </li><li> Work with customers to discuss concerns and drive corrective actions to closure. </li><li> Manage and maintain services scope as per services contract and ensure customers understand their obligations in regard to service deliverables. </li><li> Ensure that Customers receive appropriate and timely reporting as required by the Services Contract. </li><li> Manage sub-contractors deliverables and adherence to agreed scope and outcomes. </li><li> Manage product quality issues as needed via Motorola Technical Notices (MTN) </li><li> Engage, as needed, in the case management process to ensure proper service delivery </li><li> Assist partners and vendors as needed with payment and billing issues </li><li> Identify and implement areas for improvement to ensure improved service quality and best practice delivery. </li><li> Ensure all operational documentations remain up to date and relevant. </li><li> Manage third party vendors as needed </li><li> Manage contract change management as needed. </li><li> Work with Service Contract and Subscription Operations (SCSO) t eam for contract loading, renewals, and service contract change order requests. </li><li> Gather and provide Booking Packages to SCSO team for contract loading and activations </li><li> Work closely with the Motorola Program Manager (PM) to provide a smooth transition from project implementation to warranty support and service delivery. As a part of this process, the ACSM ensures that there are clearly documented support/service expectations and processes for the customer. They seek to understand customer expectations and needs to ensure that their operational requirements are identified, properly supported, and if not what additional services can be proposed. </li><li> Work with customer and field teams to create and/or update existing Customer Support Plans (CSP) </li><li> Create customer and service provider Statements of Works </li><li> Execute contract documents and obtain customer purchase orders </li><li> Manage the service contract renewal process for all assigned lower complexity service agreements; including but not limited to customer inventory updates, SOW updates, CSP updates, 3rd party vendor pricing updates / changes, Installation Agreements (write-up, obtain PO, and manage) </li><li> Lead and manage the coordination of variation and other change request response and implementation of approved changes. </li><li> Oversee the change implementation into service delivery operations in coordination with Customer. </li><li> Work with customers on up-sell / cross-sell opportunities </li><li> Participate in the forecasting of revenue and margin related to Maintenance Agreements, Work Tickets (WT), and Install Agreements (IAs). </li><li> Achieve on time renewal rates for assigned contracts </li><li> Achieve stated services growth goal for assigned contracts </li><li> Assist with cutting Purchase Orders to third party vendors for the territory </li><li> Assist with Installation Agreements to gather forecast updates </li><li> Monitoring PSA renewals </li><li> Loading contracts in Motorola's quoting system (Q2SC/R12) </li><li> Work on quotes with 3rd party vendors to assist service team </li><li> Managing shop Preventative Maintenance scheduling across the territory </li><li> Assist with Work ticket submissions </li><li> Investigating and assisting with invoice and billing issues </li></ul> If you have passion and an internal drive to succeed, can self motivate and want to be part of a global organization that truly makes a difference, then we want to hear from you. This position is field based - you will work from a home office and participate in team meetings or travel as needed, therefore it is essential that you live within the territory to be considered for the ACSM role. Basic Requirements<ul><li> 2+ years of experience in one of the following: Customer Service, Customer Support, Sales, Customer Management, Account Management, Service Support, Systems Management, Field Support, I nformation Technology, State and/or Local Government, Military, Public Safety, Mission Critical Technology or Wireless Communications. </li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Associate Customer Support Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Global Procurement Organization provides the resources, processes, governance, systems and controls for acquiring goods and services efficiently, effectively and ethically from a diverse supply base that provides Motorola Solutions a competitive advantage on cost, quality, technology, service and delivery. The Global Product Procurement Organization is responsible for the acquisition of all Hardware, Software and Supply Chain Services required for Motorola to design, build and distribute Video, Radio and Accessory products. The Global Procurement team is evolving from more traditional sourcing and procurement goals by looking beyond simple cost savings and creating value for the corporation by improving product profitability, increasing supplier collaboration and leveraging supplier roadmaps to bring new solutions to our business partners. We are a client focused team designed to bring value and help lead innovations, revenue and savings within the business. Job Description Responsibilities:<ul><li>Demonstrated Professional experience in leading a global Procurement team responsible for Supply Chain Services: Manufacturing, Repair, Distribution & Logistics</li><li>Demonstrated results of annual net cost reduction, working capital management.</li><li> Perform market research and analysis to determine availability of outsourced solutions, analyze market trends, competitive benchmarking, commercial best-practices, and technological advances in manufacturing, repair and operations (MRO). </li><li> Develop and Execute cohesive strategies for current and future needs, resiliency, market trends, government regulations, and business environments. </li><li> Demonstrated results on Forecasting, sourcing, compliance, quality, negotiations, and contracting. </li><li> Be responsible for inventing and implementing process improvements, automation, and best practices to support growth and scale with Global reach. </li><li> Demonstrate cross-functional team leadership, working closely with Product Management, Product Design, Technical and Business Development to achieve results. </li><li> Lead a global team of individuals and managers </li></ul>Preferred Skills:<ul><li>Excellent communication skills verbal and written.</li><li>5 plus years of Executive leadership experience.</li><li>Examples of working with complex organizations, including integration of mergers and acquisitions</li><li>Department managing including recruiting, hiring, and performance management.</li><li>Global responsibility and vision for Supply Chain and Procurement.</li><li> Strong managerial and negotiation skills. </li><li> Industry network and experience in Electronics Manufacturing. </li><li> Leading complex end-to-end RF(x) process and contracts. </li><li> Thriving in a high-energy environment where tactical and strategic activities are expected to be driven in parallel. </li></ul>Candidates must have professional experience in Manufacturing, General Procurement or Sourcing at the Directors level or higher to be considered for this role. Basic Requirements Required Skills:<ul><li>Bachelor's Degree in Business, Finance, Management, Supply Chain, or Technology</li><li>5 years of experience in Procurement strategy or Contract management.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul>#LI-JM3 #LI-HYBRID Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Director of Supply Chain Manufacturing, Repair, and Outsourced Services

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The Central New York group's main business is the implementation of mission-critical digital mobile communication systems for Government & Public Safety Communications customers. Job Description **The Field Service Technician MUST live a commutable distance to Syracuse, New York. The Public Safety customers are located centrally in the state of New York.** <ul><li>Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results</li><li>Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues</li><li>Continuous training in the latest technologies and troubleshooting techniques</li><li>Team with Engineering, Project Management and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations</li><li> Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues </li><li> Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems. </li><li> Maintain, optimize, test and document complex communications systems. </li><li> Provide weekly reports of activities and accomplishments </li><li>Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks</li><li>Deliver knowledge in standard telephony and dedicated data circuits, and packet switching techniques</li></ul>Specific Knowledge/Skills:<ul><li> 2 year Associate Degree in Electronics or IT (preferred), or equivalent on-the-job experience </li><li> Security +, CompTIA or related certificate is highly desirable </li><li> Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. </li><li> Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN) </li><li> Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment </li><li> Computer literate with proficiency in MS Word, Excel, Outlook, and Access </li><li> Must have a current, valid driver's license and no traffic violations </li><li>Strong self-management skills and "people" skills to work closely with Motorola's customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams</li><li>Self-motivated and self-managed to perform the required duties at a distance from direct supervision</li><li>Must be able to solve customer problems quickly during stressful situations</li></ul>Candidate Requirements: <ul><li>Must be able to obtain background clearance as required by government customer.</li><li>Must reside in Central New York or be willing to commute to Public Safety customers located in Central New York</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li><li> Must have a current, valid driver's license and no traffic violations. </li><li> Must be willing to travel 30% of the time as needed. </li></ul> Basic Requirements<ul><li>2+ years experience in one of the following: LMR, RF systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Service Technician - Central New York

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Application Specialist Team Manager will be a working team member who can assist with lead tasks or application specialist tasks as needed. The primary role for the manager is to support and assist the team by being an advocate, mentor, champion, planner and innovator. The Manager will lead by example and project a Can Do" - People First" attitude. The Manager will be responsible for overseeing scheduling, time card approval, expense report approval, yearly goals, performance managing and training. Additionally, the manager will work with other teams including Product Management, Sales/Pre-sales, and Support to assist with Application Specialist Team involvement and advocate for customer satisfaction. Job Description The Application Specialist Team Manager will be a working team member who can assist with lead tasks or application specialist tasks as needed. The primary role for the manager is to support and assist the team by being an advocate, mentor, champion, planner and innovator. The Manager will lead by example and project a Can Do" - People First" attitude. The Manager will be responsible for overseeing scheduling, time card approval, expense report approval, yearly goals, performance managing and training. Additionally, the manager will work with other teams including Product Management, Sales/Pre-sales, and Support to assist with Application Specialist Team involvement and advocate for customer satisfaction. Responsibilities include<ul><li> Working with Leads, PMs and RDMs to Schedule Resources </li><li> Approving Time Sheets </li><li> Approving Expense reports </li><li> Setting and Measuring team goals </li><li> Working with Team Leads to establish, change and maintain process and procedures </li><li> Provide training/coaching/mentor/counseling of team members </li><li> Detailed documentation </li><li> Developing training for team </li><li> Attending leadership and management training </li><li> Project Leadership </li><li> Initiative Leadership </li><li> Being a subject matter expert for assigned area (CAD/Mobile or GIS) </li></ul>This position is a remote position and candidates can be located anywhere in the US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers #LI-TW1 #LI-REMOTE Basic Requirements<ul><li> 5+ Experience with CAD/RMS/GIS Application. </li><li>Experience in management or leadership.</li><li>Must be able to obtain background clearance as required by government customer.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Application Specialist Manager - US Remote

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Quality & Processing Engineering at our facility in Elgin, IL. Job Description Responsibilities: <ul><li> Will be assigned multiple global supply chain suppliers to manage quality activity and will have multiple product lines; </li><li> Daily management of all supplier quality related issues that may impact production lines with cross-functional team alignment; </li><li> Evaluation and selection of world class suppliers in safety, quality, delivery and cost </li><li> Work with suppliers to continuously improve performance, implement process controls and develop quality assurance plans </li><li> Responsible to act as a liaison between cross functional teams </li><li> Proficiency with Microsoft Excel spreadsheet development and analysis; </li><li> Drive projects that improve quality metrics: FPY (first pass yield), PPM. </li><li> Lead corrective actions as required from supplier 8D's or non-conformance reports </li><li> Work with suppliers to devise sampling procedures and develops forms and instructions for recording, evaluating and reporting quality and reliability data </li><li> Prepare Operations review Supplier and Internal Quality KPI's, countermeasures and annual action plans for supplier quality PPM, on-time delivery, late supplier 8D responses, etc. </li></ul>Preferred Qualifications: <ul><li> Good understanding and working experience with mathematical concepts such as probability and statistical inference, Statistical Process Control, Design of Experiments and Six Sigma problem solving methods </li><li> Ability to read and interpret documents such as mechanical and designs prints, safety rules </li><li> Ability to think logical and critically to measure the pros and cons and take the most appropriate decisions in a quickly from the available resources </li><li> Perform quality audits on suppliers to ensure products meet Motorola Standards </li><li> Must be an active listener with good time management skills in order to work with suppliers and project management teams to define deliverables </li><li> Must possess great organizational and communication skills and the ability to work cooperatively with management </li><li> Must have complete knowledge of APQP documents like PPAP ( Production Part Approval Process), FMEA, Control Plans and Quality Standards. </li><li> Strong analytical and technical abilities with attention to detail. </li><li>The following certifications are preferred: Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), and Six Sigma Black Belt. </li></ul>Candidates must reside in the Chicagoland area to be considered for this position! Basic Requirements Required Skills:<ul><li> Bachelor's degree in Industrial Engineering, or Mechanical Engineering </li><li>3-5 years experience working as a Supplier Quality Engineer, or a Quality Engineer required.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul>#LI-JM3 #LI-ONSITE Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Supplier Quality Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Motorola Solutions Customer Success Team empowers our customers to identify and unleash the full power of their Public Safety Software products and services. We build strong relationships with Public Safety to promote their full adoption of Motorola products and services, including growing their ongoing use, value realization and product satisfaction. We work to ensure that the customer experience with Motorola Solutions continuously exceeds their expectations and through our internal and external relationships, we are committed to consistent delivery and follow through to help customers serve their communities and to be their best in the moments that matter. Job Description In this full-time role, you will serve as a Senior Customer Success Manager who works nationwide with new and existing Public Safety clients to maximize usage, value and product satisfaction. Customer Success Managers are responsible for partnering with customers to promote their full adoption of Motorola products and services, including growing their ongoing use, value creation and product satisfaction across key user populations. Their number one goal is to ensure their desired outcomes are clearly documented, understood and realized. As a Senior member of the Customer Success team, you are responsible for modeling exemplary behavior from an adherence to process and best practices perspective, mentoring Primary Customer Success Managers on the team, identifying opportunities for continuous improvement, and driving statewide and regional strategies as appropriate. Responsibilities include but are not limited to:<ul><li> By gaining a deep understanding of who the agency is, what they are trying to achieve both strategically and operationally, Senior Customer Success Managers are able to align Motorola Software to the agency's outcomes, identify any risks or gaps to achieving those outcomes and deliver creative, cross-functional solutions to customer challenges. </li><li> Senior Customer Success Managers grow and cultivate strong customer sentiment and references by developing trust over time and delivering consistent follow-through. They will build relationships with the technical and command leadership agency representatives to document agency goals, product use-cases and outcomes. </li><li> Senior Customer Success Managers will utilize their demonstrated ability to translate knowledge of public safety best practices into credible recommendations that help influence the decision-making process for agency contacts. </li><li> Senior Customer Success Managers work closely with our Support and Onboarding teams to ensure clients are set-up for success and the transition to Customer Success is smooth. </li><li> Provide both proactive and reactive advocacy for clients, acting as the quarterback with internal resources to quickly resolve any client issues. </li><li> Customer Retention - Develop and implement strategies to minimize client churn. </li><li> Drive adoption, outcomes and annual recurring revenue and map out a customer retention strategy that minimizes risk of agency churn. </li><li> Identify opportunities for account renewal and expansion. This role purposefully aids the customer in developing plans to maximize the value they get from their Motorola Solutions purchase and remove barriers and challenges that keep customers from achieving their outcomes. </li></ul>Key Characteristics:<ul><li> Work proactively with customers in their assigned book of business from a holistic perspective that is informed by regional and state specific inputs (current events, policies, etc.) and model this behavior to the team as well as mentor those in need of guidance. </li><li> Follow Day in the Life guidelines and model exemplary behavior to the team as well as mentor those in need of guidance; meet or exceed documented quarterly and yearly individual and team goals. </li><li> Aid Motorola's larger public safety agencies in identifying and extracting the expected value from their Motorola Software portfolio. </li><li> Provide best practices to customers, understand their workflows, organizational structures, and overall usage requirements, and to help them achieve their operational goals through the use of Motorola's products. </li><li> Develop strong referenceable customers. </li><li> Work closely with multiple cross-functional teams, provide insight into customers' needs and challenges, influence/guide internal product roadmaps and projects, remove barriers and challenges that prevent customers from achieving their desired goals and objectives. </li><li> Adaptability and Flexibility: Ability to adjust to new situations and continue working at a high level. </li><li> Technical Aptitude: Demonstrated ability to understand the basic premise of the technology utilized in the solutions used by our customers. </li><li> Communication: Ability to communicate clearly and effectively with customers, peers and managers. </li><li> Time Management: Demonstrated ability to prioritize and manage time for customer workload and work-life balance . </li><li> Responsibility: Demonstrated ownership and commitment to execute on the management of all customers in your portfolio and expectations of your role. </li><li> Project management skill set is highly useful. </li><li> Partner with Motorola internal teams including deployment, demo, sales and support. </li><li> Demonstrate advanced CSA skillset, including ability to run Operational Assessments, deliver at an executive level (high executive communication skills), and contribute to the team/elevate the team by contributing to and/or leading special projects, identifying gaps and introducing process improvements. </li><li> Partner with regional/state CSA to lead in development and implementation of state strategies. </li></ul>Qualifications:<ul><li>Seeking 7+ years experience in one or more of the following: customer advocacy, sales, engineering, public safety or project management.</li><li>2+ years working with enterprise-level customers is desired.</li><li>Working knowledge of Motorola Solutions Command Center and Mobile Video Software including: Motorola FLEX, PremierOne, CommandCentral, AWARE, Vesta, Rave Solutions, Mobile Video, and License Plate Recognition.</li><li>Strong portfolio management skills with a proven system for tracking multiple customer requests, issues, and strategic plans.</li><li>A proven track record of leading process improvements within large organizations.</li><li>Previous experience tracking product adoption and customer engagement through data-analysis tools.</li><li>Experience serving as a customer manager with the ability to understand the needs of the client and deliver on those needs.</li><li>Strong executive presence and presentation skills.</li><li>Understanding of accounting principles is a plus.</li><li>Ability to stay on-task with minimal supervision.</li><li>Demonstrated ability to deal with change and excel in high-stress situations.</li><li>Proficiency in the use of Microsoft Office as well as the Google Suite products, Gainsight is a plus.</li><li>Ability to travel 35+% to customers.</li><li>This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.</li></ul>#LI-JM2 Basic Requirements<ul><li> 5+ years of experience in one or more of the following: customer advocacy, sales, engineering, public safety, or project management. </li><li> Must be able to obtain background clearance as required by government customers. </li></ul> Travel Requirements 25-50% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Senior Customer Success Manager

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Evidence Engineering Devices, Hardware Device Development of Body Worn Cameras and In Car Video System Job Description Hardware Development Engineer - New development of products for Body Worn Cameras and in vehicle camera systems. Knowledge of Image sensors, ISP, and video processing a definite plus. Job responsibilities include Orcad schematic capture, Orcad schematic component creation, Allegro Cadence component footprint creation, Allegro Cadence board layout, and maintaining Allegro Cadence part library. Design in available alternative components to maintain production of volume designs and also new development. Familiarity with switching analog power supply design, high speed digital, embedded microcontrollers, SOCs, FPGAs, and passive components. Understanding of good design practices and layout for high speed signal integrity. Understanding of coexistence of high speed digital design and RF. Qualifications: <ul><li>Bachelor's Degree in Engineering Engineering</li><li>7+ years of hardware development experience</li><li>Excellent methodical organizational skills</li><li>Able to use advanced test equipment to verify designs.</li></ul> Preferred Skills: <ul><li>Orcad schematic Capture and Allegro Cadence layout capabilities.</li><li>System level thought process.</li><li>Understanding of high speed layouts and signal integrity.</li><li>Switch power supplies and signal integrity board layout methods.</li><li>Video product development experience.</li></ul>#LI-RS1 Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. Basic Requirements Bachelor's Degree in Engineering Engineering 7+ years of hardware development experience Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Hardware Design Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Job Description The System Engineer role plays a critical part in supporting a large-scale nationwide modernization program for the U.S. Secret Service. This program is expected to have a Total Contract Value exceeding $200M and span over a period of approximately 6 years, with additional maintenance contract years. As a System Engineer, you will take ownership of the complete technical solution for a multi-zone conventional Astro P25 encrypted voice and data network, which includes WAVE dispatch, OTAP/OTAR, Radio Management, and other subsystems. This position offers tremendous growth potential for the right candidate and provides flexibility in terms of work location (customer location, PMO, home office), primarily based at the on-site customer location in downtown D.C. The System Engineer MUST be able to work onsite in Washington D.C. You will have the opportunity to collaborate with a team of talented and dedicated individuals in a great team environment. Join us in this exciting and impactful role, where you will contribute to a nationwide program that plays a crucial role in enhancing the capabilities of the U.S. Secret Service. Responsibilities:<ul><li> The System Engineer role directly reports to the Program Office System Integration/Managed & Services Manager. </li><li> Throughout the program lifecycle, there will be multiple design and deployment contracts in various stages of execution, each with a dedicated team of Project Managers, Engineers, and Subject Matter Experts as required to fulfill the contract scope. </li><li> The System Engineer is responsible for ensuring effective coordination among these efforts to ensure compliance with overall program goals, technical coherence, and schedule. </li><li> Takes ownership of the performance to requirements, goals, and objectives associated with the technical solution. </li><li> Assumes total ownership of the design process, which may involve multiple design awards for different regions across the United States, adhering to the program-level design process. </li><li> Takes ownership of the implementation phase, including order processing, staging, shipping, installation, testing, and other related activities that may span across multiple contracts, awards, and modifications. </li><li> Provides support for the successful planning and execution of all contract and modification awards. </li><li> Plays a key role in customer relationship management, aligning with corporate business plans, and ensuring close alignment with Sales goals and strategic direction. </li><li> Acts as a vital member of the core Program Office staff, maintaining a strong working relationship with the SI/M&S Manager, Lead Program Manager, Technical Service Manager, Customer Support Manager (CSM), and Lead Sales Manager. </li><li> Supports the evaluation of corporate portfolios to align with Sales and customer strategic direction and requirements. </li></ul>Additional Requirements:<ul><li> Preferred qualification of 2+ years of experience in IT, Radio Communications or Telecommunication sectors within the Federal, State, and Local Government markets, specifically in Engineering or Service provider roles. </li><li> Demonstrated knowledge and understanding of System Engineering processes. </li><li> Consideration will be given to individuals with entry-level to 5+ years' experience in Systems Engineering, process development, and management. </li><li> Familiarity with Work Breakdown Structure development and Systems Engineering processes (Requirements/Preliminary Design, Critical Design, etc.) is desirable. </li><li> Previous experience in directly managing technical teams to support multiple and/or larger contracts is highly preferred. </li><li> Self-motivated individual with excellent written and oral communication skills, as well as strong interpersonal skills. </li><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract(s). </li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements<ul><li>Bachelors Degree OR 2+ years of professional experience in one of the following: System Engineering, Public Safety Communications, Military Experience, Networking Equipment, Astro P25, WAVE Dispatch, OTAP, OTAR, Radio Management, Radio Communications, Design, IT, Telecommunications or Engineering.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li><li> Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract(s). </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

System Engineer - Washington D.C.

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview It's not just about having the right technology, it's about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 95 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations - ensure continuity, enhance productivity and reduce risk - helping achieve peak performance. When every second counts and performance reliability is a must - we are ready and able to serve today, tomorrow and into the future. Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The FSO (Field Service Organization) is responsible for supporting the implementation and maintenance of highly technical mission critical communications systems at customer locations. Job Description The job tasks encompass a wide range of technical responsibilities, including the deployment, optimization, and repair of infrastructure, public safety loggers, subscribers, microwave equipment, computers, servers, and network equipment. The FSO collaborates closely with Public Safety Customers, System Managers, Engineers, Sales Teams, Project Managers, System Technologists, and Service Partners to successfully complete assigned tasks. Additionally, the department operates on a 24/7/365 basis to provide support for mission-critical systems that serve our Public Safety Customers. <ul><li> Maintain, optimize, test, document and manage highly technical Motorola communications systems. </li><li> Focus on maintaining optimal performance levels across an integrated system while taking a proactive approach to address and mitigate system level alarms and malfunctions. </li><li> Manage system availability through routine system maintenance, performance monitoring and system wide preventative maintenance. </li><li> Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and the documentation of results. </li><li> Optimize and support complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems. </li><li> Deliver knowledge of R.F. systems, such as transmitters, receivers, and antenna networks. </li><li> Deliver knowledge in standard telephony, dedicated data circuits, and packet switching techniques. </li><li> Provide weekly reports of activities and accomplishments. </li><li> Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues. </li><li> Continuous training in the latest technologies and troubleshooting techniques. </li><li> Team with Engineering, Project Management, Customer Service and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations. </li></ul>Preferred Skills:<ul><li> Candidates must be familiar with the latest technologies and troubleshooting techniques for current model digital and analog Motorola communications equipment and system architectures. </li><li> Experience as a Communications System Technician with expertise in P25 Systems, LMR RF systems, wired/wireless communication systems, networking equipment, IT networks, and subscriber equipment. </li><li> Highly knowledgeable in wired/wireless communications systems, including local area networks (LAN) and wide area networks (WAN). </li><li> The ideal candidate should possess a strong understanding and awareness of cybersecurity principles and practices. </li><li> Proficient in MS Word, Excel, Outlook, and Access, demonstrating strong computer literacy. </li><li> Possesses exceptional self-management and interpersonal skills to effectively collaborate with customers, subcontractor partners, and various teams within Motorola Solutions. </li><li> Self-motivated and capable of performing duties independently without direct supervision. </li><li> Skilled in quickly resolving customer problems even in stressful situations. </li><li> Familiarity with configuring and testing base stations, repeaters, routers, switches, and MPLS networks. </li><li> Proficient in installing, configuring, and maintaining computer networks, including cabling, routers, switches, firewalls, and bridges. </li><li> Ability to develop and deliver technical training. </li><li> Provides guidance on integrating new tools and solutions into team operations. </li><li> Proven experience utilizing equipment commonly used for optimizing and testing Motorola communications systems, such as Communications Systems Analyzers, Power Sensors and Watt Meters, TIMS sets, CPS, CSS, Antenna Systems Analyzers (FDRs). </li><li> Skilled in configuring and testing Motorola two-way radio and subscriber products. </li><li> Experience working with logging recording systems, RF interfaces, wired/wireless communications systems, 911 applications, and networking equipment. </li></ul>Candidate Requirements:<ul><li> The Field Service Technician MUST live a commutable distance to the Miami Dade County area. </li><li> Must be willing to travel 25% of the time and live within 50 miles from the coverage area. </li><li> Must be able to obtain background clearance as required by government customer(s). </li><li> Must have a current, valid driver's license and no traffic violations. </li><li> Ability to be on-call 24/7/365 </li><li> FCC license and industry certifications such as ETA are a plus. </li><li> CET certifications through CompTIA Network+ and/or Security+ are highly desirable. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li></ul> This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-CC1 Basic Requirements<ul><li> 3+ years experience in one of the following: LMR, RF Systems, Radio Communications, Radio Frequency, Wired/Wireless Communication Systems, Military, Motorola equipment, IT Systems, Telecommunications, Public Safety, Engineering or Networking equipment. </li><li> Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. </li><li> Must be a US Citizen and able to obtain background clearance as required by US government customer(s). </li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Field Service Technician - Miami Area

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The Software Enterprise Cloud and Network Provisioning Services (C&NPS) is the team that delivers solutions to the public safety sector. We are committed to providing technology and tools which will allow customers to focus on their mission, and enable them to respond faster with smarter and safer decisions. We deploy and support products such as Cloud based Situational Awareness, Community Interaction Tools, and Digital Evidence management, among other offerings. Job Description The Project Manager will report to the Cloud Deployment Project Manager Lead and will be responsible for managing the deployment of cloud-based public safety solutions for situational Awareness, Community Interaction Tools, and Digital Evidence management, among other offerings. The Project Manager is expected to lead and manage deployments across a wide range of customers including Statewide, Regional, County, and City level public safety jurisdictions. The Project Manager will manage a team of individual contributors across a number of disciplines providing leadership, guidance, mentoring, and support throughout all phases of the project. <ul><li> Leads deployment of public safety application projects </li><li> Leads and directs the work activities of the project team across organizational boundaries </li><li> Drives strategic relationships between internal and external teams </li><li> Resolves issues between internal and external groups </li><li> Responsible for the profit level for all projects under their control </li><li> Establishing and maintaining a project budget and schedule </li><li> Establishing and maintaining a communication plan with project teams and customers </li><li> Establishing and executing a risk assessment and mitigation plans </li><li> Establishing and maintaining a quality plan </li><li> Approving invoices </li><li> Providing system integration quotations and statements of work </li><li> Responsible for creating, distributing, and presenting various project status reports and results </li><li> Works with the Project Management Office to identify and implement process improvement and best practices across the Project Management discipline </li><li> Participate in the pre-contract evaluation of contract terms and scope in order to evaluate and mitigate potential risks/gaps </li><li> Participation in pre-contract oral presentations and customer negotiations </li></ul> Preferred Qualifications: <ul><li> PMP Certification preferred </li><li> Bachelor's degree (or equivalent industry experience) plus 5 years of project management experience managing complex deployments and/or software application deployments, including integration with 3rd party products and services </li><li> Prefer experience with managing projects for State and Local government agencies in public safety </li><li> Experience with project risk assessment and risk mitigation strategies </li><li> Ability to apply critical thinking skills to solve problems and make decisions </li><li> Must be a self-motivated team player able to work effectively with general guidance toward objectives and have the ability to think outside of the scope of responsibilities and take initiative </li><li> Must have excellent interpersonal, presentation, and negotiation skills </li><li> Must have previous experience leading and directing a team of professionals across organizational/functional boundaries. </li><li> Must be able to obtain background clearance as required by government customers </li><li> Must be able to travel up to 25% through the US </li></ul> This position is a remote position and candidates can be located anywhere in the US. This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-RS1 #LI-REMOTE Basic Requirements<ul><li> 3+ years of experience managing complex deployments and/or software application deployments OR Bachelor's degree with 1+ years of project management experience </li><li>Must be able to obtain background clearance as required by government customer.</li><li>Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.</li></ul> Travel Requirements Under 25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Project Manager - Cloud Software Deployment (US Remote)

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview Motorola Solutions creates innovative, mission-critical communication solutions and services that help public safety and commercial customers build safer cities and thriving communities around the world. Within Motorola Solutions, the Dispatch Consoles team focuses on a set of products for mission-critical operation over public safety communication networks. Dispatch Consoles provide a view into the communications system, with the ability to monitor multiple communication channels simultaneously. Radio Dispatch operators and 911 call-takers use the Dispatch Console to communicate with first responders in the field and coordinate incident management among police, fire, medical and other agencies. Motorola IP-based Dispatch Consoles inter-operate with a wide array of technologies including analog and digital radio channels, tone paging, telephony and auxiliary I/O connections. Dispatch Consoles bring these elements together in a single product designed to present information from these sources in efficient workflows to help first responders perform their duties quickly and accurately. Job Description Position in Lexington, SC (preferred) or Chicago, IL is for a self-motivated, advanced problem-solver Engineer that has a desire to develop a wide range of products, applications and services in a DevOps environment. The position will work with other developers across multiple development sites to deliver high quality, mission critical, IP-based Dispatch Console software. Analyzes, develops, designs and maintains software for the organization's products and systems. Performs system integration of software and hardware to maintain throughput and program consistency. Motorola Solutions is looking for candidates with strong interests in: <ul><li> Developing cutting edge, secure digital communication solutions for Public Safety and First Responders </li><li> Software development for 2-Way Radio Mission Critical Communication Systems and telephony communications </li><li> Information Security practices and secure software development methodologies and techniques </li></ul> Candidates are expected to work in a team environment utilizing the latest industry standard agile practices for planning, implementing, and delivering products and services. Desired Skills: <ul><li> Proficiency and Professional Experience in C/C++ </li><li> Professional Experience in UML/OO Design methodology and patterns. </li><li> VoIP (RTP, SIP) </li><li> Application or embedded programming experience </li><li> Team software development using Agile practices. </li><li> Software virtualization practices and understanding of cloud based solutions </li><li> Knowledge of Network concepts such as bandwidth, packet loss, latency, caching, etc. </li><li> Hands-on development experience with Node.js </li><li> Client side frameworks (Angular) </li><li> Hands-on experience with Python, HTML5, RESTful web services, OpenAPI/Swagger, JSON, and XML </li><li> Broad understanding of DevOps Tools including source control, continuous integrations, Infrastructure automation, deployment automation and orchestration (Tools such as Concourse CI, Jenkins, git / Bitbucket, Ansible, Kubernetes / OpenShift or similar toolsets) </li><li> Security concepts such as authentication, access control, authorization, cryptography, and least privilege </li><li> Strong analytical and troubleshooting skills </li><li> Excellent verbal and written communication skills </li><li> Strong collaboration skills </li></ul> Basic Requirements Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline is required. 3+ years of Software Engineering experience with any of the following - C/C++ Node.js, Python, and Javascript. Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

Senior Software Engineer

Company Overview At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. Department Overview The position is part of our Cloud Platform Engineering (CPE) organization which operates and manages MSI's Public Safety Application SaaS platform. You will be part of a team that is responsible for the security of these mission critical systems that are used every day by public safety and government agencies across multiple countries. In this role, you will also be working in a world-class team that uses state of the art technologies and techniques. Your efforts will help to shape engineering culture and standards across our software product organization. Job Description CPE Security is seeking a strong Cloud Security Engineer to help us develop, deploy and manage cybersecurity components that protect our SaaS Infrastructure running in AWS, Azure, and GCP. Posting is open to remote work but preference will be given to candidates close to Schaumburg or Chicago, Illinois. Responsibilities:<ul><li> Member of the team responsible for building and deploying security components such as Web Application Firewall, Antivirus, Cloud Workload Protection, Case Management, and SOAR tools. </li><li> Maintaining security components mentioned above across a number of cloud environments. </li><li> Maintenance and some design of platform operational security configuration, including WAF rules, IDS/IPS settings, NSG settings, and security controls over the entirety of the infrastructure. </li><li> Stay abreast of technology evolution and provide recommendations to enhance security posture. </li><li> Evaluate, test and recommend new cloud security tools (WAF, IPS/IDS, CWP, SOAR) </li><li> Develop tools for automated self verification of security functions. </li><li> Implement automated tools to support automated Inventory, identification of configuration changes, security alerting, CVE Tracking, and associated dashboards. </li><li> Support compliance assessments to various industry best practices and standards such as FedRAMP, CJIS, NIST, OWASP, GDPR, ISO, SOC 2, etc. </li><li> Collaborate on SIEM Detection rules. </li><li> Collaborate with the Threat Management team during critical incidents to aid in remediation. </li></ul>Qualification:<ul><li> Citizen of the United States (US) and residing on US soil. </li><li> Five+ years of experience in the following: software development & deployment in virtualized environments, security engineering, DevSecOps, and Linux system administration experience. </li><li> Good interpersonal skills and ability to collaborate with a variety of work partners. </li><li> Experience building and deploying cloud applications and tools. </li><li> Strong Linux system administration skills. </li><li> Strong familiarity with cloud technologies, primarily GCP, Azure, and AWS. </li><li> Strong scripting experience with Shell Scripts, Powershell and Python. </li><li> Strong familiarity with the functions of WAF and IDS/IPS components. </li><li> Hands-on experience with using Elasticsearch is required. </li><li> Familiarity with Kubernetes is required. </li><li> Must be familiar with cloud security best practices. </li><li> Experience with Azure Security controls. </li><li> Must be familiar with docker and tools used to secure docker deployments such as Prisma Cloud/Twistlock, Aqua, StackRox or NuVector. </li><li> Familiarity with CIS benchmarks including the Docker, Linux, and Kubernetes benchmarks would be a plus. </li><li> Bachelor's or Master's degree in Engineering is preferred. </li></ul> This position is potentially subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" which would require successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. #LI-RS1 Basic Requirements<ul><li> Citizen of the United States (US) and residing on US soil. </li><li> Five+ years of experience in the following: software development & deployment in virtualized environments, security engineering, DevSecOps, and Linux system administration experience. </li><li>Must be able to obtain background clearance as required by government customer.</li></ul> Travel Requirements Under 10% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: <ul><li>Incentive Bonus Plans</li><li>Medical, Dental, Vision benefits </li><li>401K with Company Match</li><li>9 Paid Holidays</li><li> Generous Paid Time Off Packages</li><li>Employee Stock Purchase Plan</li><li>Paid Parental & Family Leave</li><li>and more!</li></ul> EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team. We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com .

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