*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture. Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management<ul><li>Work effectively with store management and store crews</li><li>Supervise the store's crew through assigning, directing and following up of all activities</li><li>Effectively communicate information both to and from store management and crews 2. Customer Service</li><li>Assist customers with their questions, problems and complaints</li><li>Promote CVS customer service culture. (Greet, offer help, and thank)</li><li>Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers</li><li>Maintain customer/patient confidentiality</li><li></li><li>Required Qualifications Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. Preferred Qualifications<ul><li>Experience in retail</li></ul>Education High School diploma or equivalent preferred but not required.</li></ul>Pay Range The typical pay range for this role is: $16.00 - $19.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/30/2024

public

Shift Supervisor Trainee

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/30/2024

Pharmacy Technician

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $19.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/30/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:<ul><li>Overall store management, supervision, and policy implementation</li><li>Sales and inventory management</li><li>Employee staffing, training, and development</li><li>Financial management</li><li>Customer service leadership</li></ul>Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications<ul><li>Deductive reasoning ability, advanced analytical skills and computer skills.</li><li>Advanced communication skills, leadership, supervision, and influencing skill</li><li>Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise</li></ul>Preferred Qualifications<ul><li>Experience as a retail manager or supervisor</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $17.00 - $25.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/30/2024

Operations Manager

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.75 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/26/2024

PHARMACY TECHNICIAN

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $19.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/31/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health, we are committed to increasing patient access to care, lowering costs and improving the quality of care. Millions of times a day, we're helping people on their path to better health- from advising patients on their prescriptions to helping them manage their chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Come join our team of dedicated and caring Pharmacy Technicians who demonstrate our core values of Accountability, Caring, Collaboration,Innovation and Integrity in everything they do in our pharmacies every day. Whether you are new to working in pharmacies or are an experienced Pharmacy Technician, we have a place for you on our team to use your skills and talents to serve and care for our patients and customers. The Pharmacy Technician position provides individuals with an opportunity to work in a leading retail pharmacy company and in a role that positively impacts the lives and health of others. You will work in an environment where the highest professional and ethical standards are maintained as well as full compliance with all Federal, State and Local laws and regulations. Pharmacy Technicians take important steps to ensure all medication needs and regulatory compliance standards are met for our patients and they demonstrate ethical conduct and maintain patient confidentiality at all times. Success for incumbents in this role includes being able to manage all assigned pharmacy workstations and tasks to support the team's ability to promptly, safely and accurately fill patient prescriptions all while providing caring service that exceeds customer expectations. If you like working in fast-paced environments and demonstrating compassionate, genuine care for patients and customers, this job is for you! As a new Pharmacy Technician, you are required to complete an extensive CVS Pharmacy Technician Training Program as well as satisfy all registration, licensing and certification requirements according to your State's Board of Pharmacy guidelines. Your Pharmacy Technician duties will be restricted by your manager at first until you complete all necessary requirements. Once you satisfy all requirements and expand your Pharmacy Technician duties, you have the opportunity to continue to build your clinical, technical and insurance knowledge and expertise by leveraging available tools and training to build your pharmacy career. Are you ready to help people on their path to better health? We are ready to have you join our team and help you on your career path to achieve your goals! Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process. Required Qualifications<ul><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Previous experience in a pharmacy, retail, medical, or customer service setting</li><li>Previous experience as a Pharmacy Technician</li><li>PTCB National Certification</li></ul>Education High School diploma or equivalent preferred but not required. Pay Range The typical pay range for this role is: $16.00 - $21.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 07/30/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary In the role of Integration Lead, you join the Workday Integration team, working with on and offshore resources and Integration vendor partners. As integration lead, you will be responsible to analyze business needs and translate them into effective Workday solutions. This role requires an understanding of Workday's integration options and the ability to document, develop, test, and implement integrations and customizations to meet our specific business requirements. Upon successful implementation, you will be responsible for documenting and implementing ongoing improvements, maintaining integrations, and monitoring the overall health of the system. Additional responsibilities include: &bull; Participate in or facilitate sessions with internal and external stakeholders to design and maintain integrations based on customer, business, and vendor requirements &bull; Collaborate with business stakeholders to understand and document business requirements and translate them into functional and technical designs &bull; Develop Workday integrations including requirements, technical specs, design, custom development, testing and deployment &bull; Provide ongoing support for Workday inbound and outbound integration issues which includes integration monitoring and incident management and root cause analysis &bull; Stay current with emerging trends and new functionality in areas related to the Workday product Required Qualifications 5+ years of experience building Workday Integrations with Workday Studio, EIB, and Core Connectors 2+ years of experience with BIRT and Document Transformation 2+ years of experience with Workday SOAP API, REST API, JSON, and Import API patterns Preferred Qualifications &bull; Strong process orientation and analytical problem-solving skills including the ability to interpret and clarify technical issues &bull; Strong facilitation skills, written and verbal communications skills, organizational skills, and the ability to deliver clear, concise presentations &bull; Self-starter with the ability to prioritize and organize work to ensure overall timeliness, meet deadlines and quality standards with little supervision &bull; Ability to work in a fast-paced environment and to adapt to frequent change &bull; Ability to communicate clearly and effectively with customers and colleagues in a remote working environment Education Bachelors Degree or equivalent experience. Pay Range The typical pay range for this role is: $97,335.00 - $201,900.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/30/2024

Workday Integration Developer (Lead)

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Work from home anywhere - 12:30 PM - 9:00 PM EST* Position Summary Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. Support comprehensive coordination of medical services including Care Team intake, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. Promotes/supports quality effectiveness of Healthcare Services. Responsible for initial review and triage of Care Team tasks. Identifies principle reason for admission, facility, and member product to correctly apply intervention assessment tools. Screens patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff and coordinate the required services in accordance with the benefit plan. Monitors non-targeted cases for entry of appropriate discharge date and disposition. Identifies and refers outlier cases (e.g., Length of Stay) to clinical staff. Identifies triggers for referral into Aetna's Case Management, Disease Management, Mixed Services, and other Specialty Programs. Utilizes eTUMS and other Aetna systems to build, research and enter member information, as needed. Support the Development and Implementation of Care Plans. Coordinates and arranges for health care service delivery under the direction of nurse or medical director in the most appropriate setting at the most appropriate expense by identifying opportunities for the patient to utilize participating providers and services. Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g.,health care providers, and health care team members respectively) Performs non-medical research pertinent to the establishment, maintenance and closure of open cases Provides support services to team members by answering telephone calls, taking messages, researching information and assisting in solving problems. Adheres to Compliance with PM Policies and Regulatory Standards. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. Protects the confidentiality of member information and adheres to company policies regarding confidentiality. May assist in the research and resolution of claims payment issues. Supports the administration of the hospital care, case management and quality management processes in compliance with various laws and regulations, URAQ and/or NCQA standards, Case Management Society of America (CMSA) standards where applicable, while adhering to company policy and procedures. (*) Required Qualifications Effective communication, telephonic and organization skills. Familiarity with basic medical terminology and concepts used in care management. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members. Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Ability to effectively participate in a multi-disciplinary team including internal and external participants. Preferred Qualifications Call Center Experience Education HS Diploma Pay Range The typical pay range for this role is: $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/31/2024

Care Management Associate

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. *Work from home anywhere - 12:30 PM - 9:00 PM EST* Position Summary Provide comprehensive healthcare management to facilitate delivery of appropriate quality healthcare, promote cost effective outcomes and improve program/operational efficiency involving clinical issues. Support comprehensive coordination of medical services including Care Team intake, screening and supporting the implementation of care plans to promote effective utilization of healthcare services. Promotes/supports quality effectiveness of Healthcare Services. Responsible for initial review and triage of Care Team tasks. Identifies principle reason for admission, facility, and member product to correctly apply intervention assessment tools. Screens patients using targeted intervention business rules and processes to identify needed medical services, make appropriate referrals to medical services staff and coordinate the required services in accordance with the benefit plan. Monitors non-targeted cases for entry of appropriate discharge date and disposition. Identifies and refers outlier cases (e.g., Length of Stay) to clinical staff. Identifies triggers for referral into Aetna's Case Management, Disease Management, Mixed Services, and other Specialty Programs. Utilizes eTUMS and other Aetna systems to build, research and enter member information, as needed. Support the Development and Implementation of Care Plans. Coordinates and arranges for health care service delivery under the direction of nurse or medical director in the most appropriate setting at the most appropriate expense by identifying opportunities for the patient to utilize participating providers and services. Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g.,health care providers, and health care team members respectively) Performs non-medical research pertinent to the establishment, maintenance and closure of open cases Provides support services to team members by answering telephone calls, taking messages, researching information and assisting in solving problems. Adheres to Compliance with PM Policies and Regulatory Standards. Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. Protects the confidentiality of member information and adheres to company policies regarding confidentiality. May assist in the research and resolution of claims payment issues. Supports the administration of the hospital care, case management and quality management processes in compliance with various laws and regulations, URAQ and/or NCQA standards, Case Management Society of America (CMSA) standards where applicable, while adhering to company policy and procedures. Required Qualifications Effective communication, telephonic and organization skills. Familiarity with basic medical terminology and concepts used in care management. Strong customer service skills to coordinate service delivery including attention to customers, sensitivity to issues, proactive identification and resolution of issues to promote positive outcomes for members. Computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word. Ability to effectively participate in a multi-disciplinary team including internal and external participants. Preferred Qualifications Call Center Experience Education HS Diploma Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/31/2024

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. This position is a hybrid position and requires the candidate to work from office 3 days a week ( Tuesdays, Wednesdays and Thursdays) at the nearest CVS Health or Aetna office. Core duties: <ul><li> Partner with Medicaid Care Management, NCQA, Compliance and Audit leads to analyze and support policies and processes at national and market levels. </li><li> Works to establish and maintain collaborative relationships by fostering excellent customer response and appropriate problem resolution. </li><li> Collaborates with leadership throughout the organization to develop and implement program strategies in meeting business objectives , as well as CMS, federal and state regulations, and accrediting agency requirements across the plans in a matrix environment. </li><li> Demonstrates expertise in all care management processes to act as primary resource for program oversight, consultation. </li><li> Represents advanced level of knowledge and training related to system technology and data analytics for CM process integration </li><li> Oversee and ensure compliance with all applicable Federal and State regulations relevant to the plans function </li></ul> Required Qualifications <ul><li> 3+ years of experience in Medicaid Care Management </li><li> Must have an active and unrestricted RN license or Behavioral Health license (e.g. LCSW, LPC/LCPC) in the state of candidate's residence. </li><li> 3+ years of demonstrated experience in managing large initiatives and projects </li><li> 3+ years of experience working collaboratively with internal and external teams to build knowledge and improve processes </li><li> 3+ years of experience in data analysis and uses this to drive medical management strategy&bull; </li><li> 3+ years of experience successfully building, maintaining , and supporting effective relationship </li><li> 3+ years of experience in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software </li><li> Must be willing and able to travel up to 15% anywhere in US to attend on site meetings/trainings etc. on as need basis. </li></ul> Preferred Qualifications <ul><li> Ability to manage multiple timelines and produce evidence of driving toward success with regular updates on progress in all areas of clinical project or program management </li><li> Participate in strategic projects and process improvements based on lessons learned. </li><li> Knowledge of medical management regulations, standards, and policies </li><li> Ability to evaluate and interpret data for the purpose of developing and revising new programs and processes to meet business demand across cross-functional teams to achieve goals and to improve plan outcomes </li><li> 5 + years of experience communicating with all levels of an organization from C-Suite executives to front-line staff (written and verbal) </li><li> Profound understanding of clinical workflows and best practices </li><li> Ability to effectively manage expectations and inspire confidence. </li><li> Knowledge of Visio, NCQA, policy and process development and ability to understand contract requirements. </li><li> Lean Six Sigma Certification Preferred </li></ul> Education <ul><li> Master's degree required for BH License </li><li>Bachelor's degree required for RN license</li></ul>Pay Range The typical pay range for this role is: $84,357.00 - $181,700.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/27/2024

Clinical Program Consultant

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary &bull; Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. &bull; Customer inquiries are of basic and at times complex in nature. &bull; Engages, consults and educates members based upon the member's unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. &bull; Answers questions and resolves issues based on phone calls/letters from members, providers, and plan sponsors. &bull; Triages resulting rework to appropriate staff. &bull; Documents and tracks contacts with members, providers and plan sponsors. &bull; The Dental CSR guides the member through their members plan of benefits, Aetna policy and procedures as well as having knowledge of resources to comply with any regulatory guidelines. &bull; Creates an emotional connection with our members by understanding and engaging the member to the fullest to champion for our members' best health. &bull; Taking accountability to fully understand the member's needs by building a trusting and caring relationship with the member. &bull; Anticipates customer needs. &bull; Provides the customer with related information to answer the unasked questions, e.g. additional plan details, benefit plan details, member self-service tools, etc. &bull; Uses customer service threshold framework to make financial decisions to resolve member issues. &bull; Explains member's rights and responsibilities in accordance with contract. &bull; Processes claim referrals, new claim handoffs, nurse reviews, complaints (member/provider), grievance and appeals (member/provider) via target system. &bull; Educates providers on our self-service options; Assists providers with credentialing and re-credentialing issues. Required Qualifications : &bull; Customer Service experiences in a transaction-based environment such as a call center or retail location preferred, demonstrating ability to be empathetic and compassionate. &bull; Experience in a production environment. Education : High School Diploma or Equivalent Pay Range The typical pay range for this role is: $17.00 - $29.88 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/14/2024

Customer Service Representative

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Health is everything. At CVS Health we are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we're helping people on their path to better health- from advising on prescriptions to helping manage chronic and specialty conditions. Because we're present in so many moments, big and small, we have an active, supportive role in shaping the future of health care. Lead Pharmacy Technicians are at the forefront of our purpose as they deliver compassionate care to our millions of patients every day. Lead Technicians build upon the skills and responsibilities of the Pharmacy Technician and are focused on being a role model, mentor and guide to the pharmacy team while supporting the Pharmacists. This position provides an opportunity, in a leading retail pharmacy setting, to excel in a complex, high impact patient focused role and to positively impact the lives of others. The ideal candidate must be able to triage pharmacy tasks, balance efficiency with accuracy, work both independently and as a team in a fast- paced environment, and achieve excellence in customer service through compassion and genuine care for all patients while ensuring all medication needs and regulatory compliance standards are met. Pharmacy Technicians must demonstrate ethical conduct and maintain patient confidentiality at all times. ESSENTIAL FUNCTIONS:<ul><li>Promotes a path to better health by engaging customers to learn about their health and medications; educates customers about CVS services and products appropriately positioning CVS as a partner in customers' path to better health.</li><li>Focuses on the customer, keeping the customer top of mind at all times, prioritizing customer needs, displaying genuine care and empathy in all interactions, and ensuring complete customer satisfaction.</li><li>Understands and follows applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles; complies with CVS policies and procedures to ensure patient safety and protect patient privacy and security.</li><li>Effectively follows workflow procedures with an in-depth understanding of each workstation (i.e., Pick- Up, Drop-Off, Drive-Thru, Production) for day-to-day coordination and processing of patient medication orders; manages own responsibilities while shifting to help the team where needed.</li><li>Delivers results while balancing quality and efficiency in all tasks, maintains accuracy while consistently meeting workflow and inventory management goals.</li><li>Demonstrates compassion and care by proactively identifying and resolving potential problems to ensure customers have their medications when needed; collaborates with immediate and extended pharmacy teams, medical staff, insurance companies, and customers alike to resolve issues, ensure accuracy, and deliver timely resolution of any medication or insurance related concerns.</li><li>Actively seeks opportunities to expand clinical, technical and insurance knowledge, leveraging available tools and training resources, to develop the basic drug understanding and technical expertise needed to accurately and more effectively assist customers.</li><li>Contributes to high-performing teams by looking for opportunities to contribute to individual and broader team goals, remains flexible for both schedule and business needs while easily adapting to changes at work to enables supportive, collaborative, and challenging work environment.</li><li>Assists Pharmacist with managing day-to-day activities and administration which may include daily and weekly reports as well as pharmacy scheduling.</li><li> Coordinates/implements the training and development of support staff with field training team. Willingly coaches, trains and mentors new colleagues to develop the team and share best practices. Provides support staff performance feedback to the Pharmacy Manager to contribute to their growth and development.</li><li>Leads with heart by setting an example of outstanding performance for his or her team. Remains flexible, provides coaching, is supportive and respectful while always striving to get better.</li><li>Proactively takes on additional tasks and responsibilities, demonstrating a strong work ethic. Identifies opportunities and shares insight on how to improve patient care and customer service.</li><li>Provides training, acts as back up and provides mentoring and coaching to the Inventory Specialist. -Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Based on the role and location, this position may require you to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless you are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated. Proof of vaccination will be required on your first day of employment or within the first few months in the position, depending on the role and location. If you are considered for a role, more information will be provided during the hiring process.</li></ul><ul><li>Required Qualifications<ul><li>PTCB National Certification</li><li>Must be at least 16 years of age</li><li>Licensure requirements vary by state</li><li>Attention and Focus o The ability to concentrate on a task over a period of time without being distracted</li><li>Customer Service Orientation o Actively look for ways to help people, and do so in a friendly manner o Notice and understand customers' reactions, and respond appropriately</li><li>Communication Skills o Use and understand verbal and written communication to interact with customers and colleagues o Actively listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times</li><li>Mathematical Reasoning o The ability to use math to solve a problem, such as calculating day's supply of a prescription</li><li>Problem Resolution o Is able to judge when something is wrong or is likely to go wrong; recognizing there is a problem o Choosing the best course of action when faced with a complex situation with several available options PHYSICAL DEMANDS:</li><li>Remaining upright on the feet, particularly for sustained periods of time</li><li>Moving about on foot to accomplish tasks, particularly for moving from one work area to another</li><li>Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm</li><li>Extending hand(s) and arm(s) in any direction</li><li>Bending body downward and forward by bending spine at the waist</li><li>Stooping to a considerable degree and requiring full use of the lower extremities and back muscles</li><li>Expressing or exchanging ideas by means of spoken word; those activities where detailed or important spoken instructions must be conveyed accurately</li><li>Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication</li><li>Visual Acuity: o The worker is required to have close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts</li><li>Occasional lifting of up to 30 lbs; exerting up to 30 lbs of force occasionally and/or up to 10 lbs of force frequently, and/or a negligible amount of force constantly to move objects</li></ul>Preferred Qualifications<ul><li>Work 30 hours or greater per week</li><li>Greater than 1 year experience as a CVS Pharmacy Technician</li><li>Experience in Inventory Specialist role</li></ul>Education</li><li>High School diploma or equivalent preferred but not required</li></ul>Pay Range The typical pay range for this role is: $19.00 - $30.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 10/10/2024

Pharmacy Technician - Telepharmacy Tech Team Leader - (Onsite - Store 0788 - Chicago, IL) - FT

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary As a Principal Software Engineer (Full Stack) in our Retail Pharmacy Technology group, you'll combine your years of proven expertise with a never-ending quest to create innovative technology through solid engineering practices for the mission critical RxConnect Technology platform. You'll be responsible for developing and deploying applications to the highest standards. With your deep knowledge of design, analytics, development, coding, testing, and application programming, you will be responsible to create best in class industry solutions, develop engineering frameworks to drive technology led innovation. Your passion and experience in one or more technology domains will help solve complex and mission critical problems, internally and externally. As a constant learner and early adopter, you're already embracing leading-edge technologies and methodologies; your example encourages others to follow suit. In addition to creating solutions for RxConnect Business workstreams, you'll also work alongside our team of technologists to develop and execute RxConnect Modernization roadmap as Retail Pharmacy goes through a transformation of its own. We embrace a culture of experimentation and constantly strive for improvement and learning. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our consumers and colleagues. This is an individual contributor role, reporting to the Director, Product and Engineering -Retail Pharmacy IT systems. This position will have an opportunity to provide strategic leadership for creating software designs and development of our products and services, that leverage digital first, data-driven, advanced technology solutions. *Please note this role is hybrid i.e. 3 days in office, 2 days from home, so candidates should be based in close proximity to a corporate office. Job responsibilities<ul><li>Apply understanding of organization's IT systems, operating model, technical methodologies, and technical delivery standards to effectively navigate and influence the organization</li><li>Carry out technology objectives for multiple technical areas or disciplines</li><li>Build frameworks, technical specs and implement design practices for the product development</li><li>Leverage technical expertise and business knowledge to drive adoption and implementation of technical methods within teams in line with product development methodologies</li><li>Adoption and implementation of newer technologies and practices to solve business problems as well as strengthen product capabilities</li><li>Partner with technical leaders within CVS Health and the open-source community and contribute to product strategy, frameworks, roadmap definition, and requirements-gathering</li><li>Implement innovative methods, techniques and evaluation criteria for projects, programs, and people in the solution of highly complex technical / business issues</li><li>Debug the critical problems which arise in production and execute effective solutions within the application and across multiple applications/systems</li><li>Lead continuous learning and process improvement activities to improve design and overall engineering practices</li><li>Provide thought leadership and build software solutions that deliver high impact business value and deliver customer delight</li><li>Lead the design and implementation of software solutions that are scalable, reliable, and maintainable</li><li>Collaborate with a diverse cross functional team including business partners, Product Managers, and designers to define product requirements, direction and clarity</li><li>Drive technical innovation and improvements of the design and architecture of software systems towards leading edge technologies and practices</li><li>Define, develop, and drive software engineering best practices</li><li>Perform technical due diligence and architectural assessments of third-party technologies and solutions</li><li>Participate and drive decomposing a monolithic code base to decoupled services</li><li>Document standards, best practices, and engineering artifacts so others can easily understand, build, and maintain best in class software systems</li><li>Grow talent by participating in hiring and mentoring team members</li></ul>Required qualifications<ul><li>10+ years of software development in enterprise/web applications</li><li>6+ years of experience as full stack developer</li><li>4+ years of experience in modern programming languages and cloud-based technologies.</li><li>4+ years of experience in Agile development practices</li><li>4+ years of experience in distributed systems, cloud computing, and microservices architecture</li><li>5+ years of experience with Azure, GCP or other public cloud services, Infrastructure as Code (IaC), SaaS application development/support, CI/CD practices, containerization, Kubernetes, and Agile/DevOps methodologies</li></ul>Preferred qualifications<ul><li>Strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment.</li><li>Mastery of application, data, and infrastructure architecture disciplines</li><li>Command of architecture, design, and business processes</li><li>Knowledge of industry-wide technology trends and best practices</li><li>Expertise in working in in large, collaborative teams to achieve organizational goal</li><li>Expert knowledge of software engineering best practices with experience building complex software engineering products</li><li>Experience in Retail Pharmacy or Healthcare domain</li><li>Passionate about building an innovative culture</li><li>Fosters a culture of continuous open feedback within teams and business unit</li><li>Extensive experience with building and driving adoption of software engineering best practices</li><li>Experience working with distributed teams, working across multiple time zones and geographies</li><li>Ability to influence and inspire teams to align technical direction</li><li>Ability to create and execute innovation roadmaps</li><li>Have contributed to open-source technology and Developed patents</li><li>Ability to learn/work with emerging technologies, methodologies, and solutions in the Cloud/IT technology space</li><li>Ability to collaborate across organizational boundaries, build relationships, and achieve broader organizational goals</li><li>In-depth experience with building application programming interfaces (API) and frameworks in their field</li><li>Experience in API security, analytics, throttling, caching, logging, request and response modifications</li></ul>Technology<ul><li>Strong technical proficiency in programming languages such as Java, Python</li><li>Familiarity with React JS, Nodejs or other front-end frameworks; ability to develop effective engineering practices and processes</li><li>Worked as Full Stack Developer with experience on building mission critical /highly scalable application with large user/infrastructure footprint</li><li>Extensive experience on Monolith to Microservices Migration</li><li>Extensive experience of the Cloud Native Development practices and 12 factor apps development</li><li>Extensive experience of Microservices Patterns and its right implementation</li><li>Familiarity with GraphQL/gRPC</li><li>Expert Java programming knowledge on latest JDK versions, Spring framework</li><li>Knowledge of open-source packages especially those provided by Apache, Google, and Spring</li><li>Database knowledge - SQL, NoSQL, table structure, data relationships</li></ul> Education Bachelor degree from accredited university or equivalent work experience (HS diploma + 4 years relevant experience) Business Overview Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/24/2024

Principal Software Engineer (Full Stack) - Java Spring Cloud

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors&trade; support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Shift is 8:30 am to 5 pm in your time zone - This position consists of working intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients as well as having accreditation experience, primarily with NCQA - Application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member's needs to ensure appropriate administration of benefits - Applies clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators which impact care planning and resolution of member issues - Assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality - Consults with supervisor and others in overcoming barriers in meeting goals and objectives, presents cases at case conferences for multidisciplinary focus to benefit overall claim management - Using a holistic approach, consults with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives - Utilizes case management processes in compliance with regulatory and company policies and procedures - Utilizes motivational interviewing skills to ensure maximum member engagement and discern their health status and health needs based on key questions and conversations - Identifies and escalates member's needs appropriately following set guidelines and protocols - Need to actively reach out to members to collaborate/guide their care - Perform medical necessity reviews Required Qualifications - 5+ years' experience as a Registered Nurse with hospital experience; preferably in the specialty - 1 year Experience with accreditation process, primarily NCQA - A Registered Nurse that holds an unrestricted license in their state of residence, with multi-state/compact privileges and can be licensed in all non-compact states - 1+ years' experience documenting electronically using keyboard and multiple computer screens as well as free form text with good typing skills - 1+ years' current or previous experience in Oncology, Behavioral Health/Substance Abuse, Transplant or Medical/Surgical Preferred Qualifications - 1+ years' Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience as well as experience with transferring patients to lower levels of care - CCM and/or other URAC recognized accreditation preferred - 1+ years' experience with MCG, NCCN and/or Lexicomp Education - Diploma or Associates Degree in Nursing or higher Pay Range The typical pay range for this role is: $60,522.80 - $129,600.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/14/2024

NCQA Case Manager

Overview Join the HJF Team! The Scientist I develops and conducts research projects, applies a wide variety of scientific principles and concepts, and develops new technologies and protocols. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. This position will be in support of the Preventative Medicine and Biostatistics department . Research projects will be related to health economics, health policy and health services research with a focus on health care utilization and costs and health outcomes in the military health system (MHS) . Responsibilities <ul><li> Processes and interprets experimental data. Formulates experimental hypotheses and designs experimental protocols. </li><li>Assists with the preparation of data for presentations at scientific meetings and for publication in journals.</li><li>Coordinates and contributes to new grant and funding applications. Trains and supervises laboratory staff, as needed.</li><li>Prepares written reports and manuscripts for submission to scientific journals.</li><li>May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role.</li></ul> Qualifications Work Environment <ul><li> This position will take place primarily in an office setting. </li></ul> Education and Experience <ul><li> Doctorate Degree required. Degere i n healthcare economics, economics, health services research and health policy highly preferred. </li><li> Minimum of 2-5 years experience required. </li></ul> Required Knowledge, Skills and Abilities <ul><li> Knowledge of appropriate scientific area; ability to analyze and interpret data </li><li> Excellent written and verbal communication skills. </li><li> Analytical and logical skills. </li><li> Strong attention to detail. </li><li> Ability to work independently and supervise others. </li><li> Ability to obtain and maintain a T1/Public Trust background check. </li></ul> Supervisory Responsibilities <ul><li> Assigned Lead: May recommend the following: employee hiring, disciplinary action, and starting salaries; may provide input on employee performance evaluations. </li></ul> Physical Capabilities <ul><li> Ability to stand or sit at a computer for prolonged periods </li></ul> Some HJF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable . Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Scientist I

Overview Join the HJF Team! The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. This position will be in support of the Uniformed Service University Facilities Management Directorate, Engineering Division. Responsibilities HJF is seeking an Engineering Technician with responsibilities for planning, programming, coordinating and monitoring all maintenance, modification, rehabilitation, improvement, and minor construction projects/contracts for USU facilities. Applies thorough knowledge of facilities operations, maintenance and construction programs, including practical knowledge of Engineering requirements, methods, and practices. Responsibilities <ul><li> Makes frequent on-site engineering-oriented inspections of facilities and grounds to determine current and future repair and replacement needs and/or, upon notification of a need for repair and/or replacement, develops plans for future accomplishments, such as for painting, floor refinishing, or replacement, roof repair, electrical and plumbing repair, grounds maintenance, etc. Prepares and develops necessary data for units requiring approval and funding by higher authority. Coordinates and oversees repair and maintenance activities to ensure timely accomplishment and/or minimum interruption to the USU Community. Submits progress reports on projects and updates unfinanced requirements for the department leadership. Prepares various reports on the progress and status of construction projects and maintains files of project plans, specifications, reports, and references.</li><li> Coordinates the preparation of projects, plans, and specifications. Formulates preliminary specifications, requirements, cost estimates and other technical aspects for projects about extension, alteration, repair and maintenance. Participates with professional engineers in the design and planning of new construction. Determines that the type of construction, scope, priority, and methods of accomplishment of all projects are in accordance with the University and local policy and objectives. Secures detailed cost estimates, project specifications, and work requirements and compiles justification data to support programs and projects. Review completed plans and specifications for adequacy toward the attainment of specified requirements. Participates with USU at project study & design conferences and in support services (i.e., maintenance, repair, and improvements) to ensure that work is accomplished on schedule and that the quality of work meets applicable trade standards. Reviews work order requests for validity, necessity, and conformance and prioritize service requirements. Reviews construction plans and engineering design drawings to meet technical and functional requirements. Determines priorities for work orders and advises on revisions required based on changes in plans, more effective utilization, and advisable substitutes. Serves as point of contact for the building when utility services must be interrupted and coordinate the necessary action, i.e., emergency backup, with the appropriate occupant. Serves as a representative for the contractors performing maintenance, repair, alteration, construction, custodial and groundskeeping work and services. Coordinates the work of contractor personnel performing these functions.</li><li> Assist with developing annual and long-range work plans for construction, maintenance, repair and/or minor construction, line item improvements and modification projects for the upkeep of the University facilities. Coordinate with the Engineer Division on activities for developing engineering plans, specifications and cost estimates for each project and approval of higher echelon, as required. Conducts continuing surveillance of facilities to include maintenance, repair, alterations, modification, minor construction, and environmental remediation work to assure conformity with regulations, official policies, and established procedures.</li><li> Observe on-site construction and maintenance repair work progress, quality, compliance with codes (fire, safety, electrical, etc.), plans, and specifications. Monitors all types of buildings, facilities, or equipment construction, alteration, or modification during mobilization, construction, closeout, and warranty phases for architectural, civil, electrical, mechanical, and structural systems to identify/report problems and recommend solutions.</li><li> Provides technical expertise. Tracks and updates project status and generate regular status reports. Creates and maintains electronic and hardcopy project files to record all construction related documentation required by legal documents. </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul><ul></ul> Qualifications Required Knowledge, Skills and Abilities Physical Capabilities <ul><li> Lifting: Requires lifting materials over 25 lbs. </li><li> Ability to stand or sit at a computer for prolonged periods. </li><li> Ability to climb, pull, and lift heavy objects. </li><li> Operating motor vehicles, machinery, and/or power tools. </li></ul> Work Environment <ul><li> This position will take place primarily in an office setting. </li></ul> Education and Experience <ul><li> High school diploma or GED required. </li><li> Vocational or technical training or Associate degree in Engineering or Constructing Management Preferred. </li><li> Minimum of 3-5 year's experience required. </li></ul> Some H JF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Engineering Technician

Overview Join the HJF Team! Under the supervision of the CIO-CSD Federal Lead, the Sr. ServiceNow Administrator will be in support of the Customer Service Department for the Uniformed Services University in Bethesda, MD. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. HJF is seeking a Sr. ServiceNow Administrator to work under the guidance of the CIO Federal Lead and be responsible for working within the Agile methodology to support the design, delivery, and maintenance of digital workflow modules in USU&rsquo;s Enterprise ServiceNow platform in AWS Cloud. This position is responsible for the execution of engineering activities, requirements analysis, implementation planning, integration and test, troubleshoot problems, implement bug fixes and perform root cause analysis documentation, deployment, and system assessment and health checks. The duties include responsibility for the administration of the ServiceNow system, managing user roles, accounts, access permissions, implementing approved changes to forms, tables, reports, and workflows to meet requirements . Responsibilities Responsibilities <ul><li> Perform ServiceNow system configuration, integration, administration and maintenance of the cloud based ServiceNow ITSM Suite including Incident Management, Problem Management, Service Request Management, Change Management, Service Catalogs; responsible for platform components including Knowledge Management, Self-Service Portals, Single Sign on (SSO) capability, LDAP and Active Directory Profile synchronization. </li><li> Perform in the areas of administration, documentation, and technical support of the ServiceNow platform with a focus on designing and delivering technical solutions that are developed on the ServiceNow platform to include the delegation of groups, modification of CMS, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items. Design, build Configuration Management Database (CMDB) including importing customer data, configure, customize ServiceNow system, including workflows in the production, test and development instances keeping the environments in sync. </li><li> Perform ServiceNow new version release updates, installation, patches, tests, and cloning prod, development and test environments to ensure replication and normal functionality post upgrade activities. </li><li> Serves as the lead ServiceNow technical architect and solutions specialist working with developers, business analysts, platform manager, and related technical staff to address and resolve support issues, monitor ServiceNow system health, usage, and overall compliance of ServiceNow modules, develop systems, integrations and process automation. </li><li> Collecting metrics for tracking and reporting process workflows, usage, and status throughout the development lifecycle of the implementation. </li><li>Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow with 3rd party platforms such as Microsoft Intune, Azure, Google, etc. with a focus on leveraging business services with out of the box capabilities.</li><li>Responsible for the ServiceNow architecture and management of the ServiceNow roadmap for business module solutions and integrations to include the integration of third party applications, often SaaS or PaaS solutions; and integration of USU Corporate data to and from the ServiceNow platform.</li><li>Accountable for ServiceNow project architecture across the USU enterprise involving custom development across multiple ServiceNow applications and/or significant third party assessments, integrations, and implementations.</li><li>Perform ServiceNow architecture review, health assessments, and evaluate enhancements within the platform; and within the ServiceNow platform standards.</li><li>Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow with 3rd party platforms such as Microsoft Intune, Azure, Google, etc. with a focus on leveraging business services</li><li>Architect the development, release and maintenance of workflows and software solutions for ServiceNow web, backend, and mobile capabilities.</li><li>Evaluate ServiceNow modules within the Government Community Cloud (GCC) for enterprise use and r esponsible for ServiceNow platform governance and DoD security compliance.</li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Qualifications Work Environment <ul><li> This position will take place primarily in an Office setting. </li></ul> Required Knowledge, Skills and Abilities <ul><li>Strong knowledge of ITIL and ITSM concepts such as Change Management, Configuration Management, Asset Management and Release Management.</li><li>Strong understanding of Agile methodology, ServiceNow Scripting; able to provide technical guidance and lead Agile teams.</li><li> Ability to obtain/maintain T3 security clearance. </li></ul> Education and Experience <ul><li> Bachelor&rsquo;s degree required: Fields: Computer Science, Computer Technology, or Engineering </li><li> Minimum of 9 - 10 years&rsquo; experience required. </li></ul> Preferred Certifications <ul><li> Security+ </li><li>ServiceNow Architect certification</li><li>ServiceNow Certified Systems Administrator</li></ul> Physical Capabilities <ul><li> Lifting: Requires lifting materials up to 10 to 20lbs. </li><li> Ability to stand or sit at a computer for prolonged periods. </li></ul> Some HJF employees are required to be fully vaccinated against COVID-19. Proof of vaccination or an approved religious or medical accommodation will be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer.

Sr. ServiceNow Administrator

Overview Join the HJF Team! HJF is seeking a Neuropathologist to provide scientific, technical and programmatic support services to the identified program. This position may provide direction for the execution of research programs and may have a role as a Senior PI, site lead, or an Associate Professor position in academia. This position will be in support of DoD/USU Brain Tissue Repository and Neuropathology Research Program of the Uniformed Services Universtiy of the Health Sciences located at the Rockledge in Bethesda, MD. The Henry M. Jackson Foundation for the Advancement of Military Medicine (HJF) is a nonprofit organization dedicated to advancing military medicine. We serve military, medical, academic and government clients by administering, managing and supporting preeminent scientific programs that benefit members of the armed forces and civilians alike. Since its founding in 1983, HJF has served as a vital link between the military medical community and its federal and private partners. HJF's support and administrative capabilities allow military medical researchers and clinicians to maintain their scientific focus and accomplish their research goals. Note: This work site requires that Non-US Citizen incumbents have lived in the US three out of the past five years. Responsibilities <ul><li> Performs neuropathology diagnostic evaluation of assigned Brain Tissue Repository (BTR) cases and generates a proper neuropathologic diagnostic report. </li><li> Formulates experimental hypotheses; designs and implements experimental neuropathology protocols, with special emphasis on traumatic brain injury and chronic traumatic encephalopathy (CTE). </li><li> Develops necessary new technologies and protocols to advance the neuropathology research. </li><li> Collects, processes and interprets experimental data, including post-mortem human brain tissue. </li><li> Trains technical staff and junior level staff scientists. </li><li> Provides collaborative assistance to other Research Scientists that require the incumbent's expertise. </li><li> Designs, directs, and participates in clinical research protocols in conjunction with research physicians and scientists. </li><li> Monitors and evaluates the quality and appropriateness of the related neuropathology research program. </li><li> Analyzes clinical data. Prepares program status reports to the institution, regulatory agencies, and sponsors of the clinical research programs scientific papers for presentation at local and national meetings and for publication in medical and scientific periodicals. </li><li> May include budgetary responsibility to include plan/forecast, prepare, approve, monitor. Assists in securing funding for the research initiatives within the Program (writing proposals, etc.) </li><li> May perform other duties and responsibilities as assigned or directed by the supervisor. This may include attendance of and participation in required training for role. </li></ul> Supervisory Responsibilities <ul><li> Assigned Lead: May recommend the following: employee hiring, disciplinary action, and starting salaries; provide input on employee performance evaluations. </li></ul> Physical Capabilities <ul><li> Lifting: Requires lifting materials up to 10 lbs. </li><li> Ability to stand or sit at a computer for prolonged periods </li></ul> Qualifications Education and Experience <ul><li> Doctoral degree - MD </li><li> Minimum of 6-8 years experience required </li></ul> Licenses and Certifications <ul><li> Licensure to practice medicine within the continental United States; Board certified or board eligible for certification in the specialty associated with the clinical research program. </li></ul> Required Knowledge, Skills and Abilities <ul><li> Expertise in clinical neuropathology required. </li><li> Bright field microscopy, expert knowledge of histological stains and complex staining methods; detailed knowledge of immunohistochemical techniques. </li><li> Knowledge of applicable complex scientific procedures and techniques. </li><li> Knowledge of biological processes and ability to integrate this knowledge with histopathology expertise. </li><li> Excellent verbal and written communication skills. </li><li> Ability to troubleshoot technical procedures. </li><li> Ability to work independently with minimum supervision. </li><li> Thorough knowledge of clinical medicine and the procedures and techniques necessary for performing research tasks. </li><li> Knowledge of medical science and the development of research programs. </li><li> Ability to make effective presentations and publish. </li></ul> Work Environment <ul><li> This position will take place primarily in a laboratory setting. </li></ul> Security Requirements: Ability to obtain and maintain a T1 Public Trust Investigation. Some positions or sites may require that the incumbent be fully vaccinated against COVID-19. Proof of vaccination may be required. Employment with HJF is contingent upon successful completion of a background check, which may include, but is not limited to, contacting your professional references, verification of previous employment, education and credentials, a criminal background check, and a department of motor vehicle (DMV) check if applicable. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor&rsquo;s legal duty to furnish information. 41 CFR 60-1.35(c) Any qualifications to be considered as equivalents, in lieu of stated minimums, require the prior approval of the Chief Human Resources Officer

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