*UPGRADE IN PROGRESS* -- CareerCircle platform upgrades will occur between Monday June 27th 10PM Eastern Time through Tuesday June 28th 4AM Eastern Time.&nbsp; The system may be intermittently unavailable during this timeframe.&nbsp;&nbsp;

*UPGRADE IN PROGRESS* -- CareerCircle is upgrading its capabilities and as a result the system may be temporarily unavailable as we bring new capabilities and infrastructure online to better serve our members.&nbsp; If you receive an error during this timeframe please bear with us as we're working to improve our system and you may need to retry that operation at a later time.&nbsp; &nbsp;

<div> POSITION PROFILE Supervises the day-to-day operations of a specified 1 to 3 person site within a legal office environment. Reports directly to an Account Manager and works to provide employee developmental support. Will also assist in employee relations matters as it pertains to supervising and directing. Works to develop, implement, and review procedures for compliance and improvement. Prepares, creates, validates, and invoices client(s) as per the customer's billing needs. Must possess excellent interpersonal and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, court reporters, vendors, staff, and others. The Site Supervisor is the point person for customer issues as well as providing direction for issue resolution. Works directly or indirectly assisting the site operations with any of the following office functions: copy, production, and scanning, fax, mail, and shipping, hospitality assistance, conference room set up and scheduling, receptionist backup, facilities support, and inventory control. Works to maintain and control an acceptable profit level within the site while looking for additional service offerings to enhance the customers workflow. Job Duties and Responsibilities LEGAL ENVIRONMENT JOB RESPONSIBILITIES Possess the legal background to understand client matter workflow, such as:<ul> <li>Charge back to firm and/or clients for work, supplies, hours, etc.</li> <li>Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems (examples: Copitrak/Equitrac, etc.).</li> <li>Familiar with legal records management processes.</li> <li> Familiar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system.</li> <li>Assists with scheduling needed equipment, labor, and supplies for offsite trial(s).</li> </ul>OTHER DUTIES AND RESPONSIBILITIES<ul> <li>Responsible for the effective implementation and management of the RICOH Service Excellence methodology.</li> <li>Functions as a working supervisor, assisting in the daily tasks and operations as per the customer contract.</li> <li>Handles formal contact with the customer daily.</li> <li>Handles highly confidential documents that may be time sensitive.</li> <li>Provides quality work due to the sensitive nature of documents and projects that are required in a legal environment.</li> <li>Responsible for understanding the law firm structure and hierarchy while interacting and providing professional support to firm associates (legal secretaries, project managers, paralegals, associates, and partners).</li> <li>Responsible for job accuracy on project work that may require an expedient turnaround and have a tight deadline.</li> <li>Provides training on workflow and machine operations when necessary.</li> <li>Ensures payroll accuracy by overseeing and correcting all time clock punches.</li> <li>Achieves shift profitability (cost of goods) by effectively supervising the labor, materials, and supplies.</li> <li>Operates shifts and maintains quality of work to comply with audits and deadlines.</li> <li>Meets quality and deadline standards by the effective use of job scheduling practices.</li> <li>Maintains efficient workflow by holding direct reports accountable for quality and efficiency of their work.</li> <li>Facilitates resolution of issues concerning pricing, orders-in, and invoicing.</li> <li>Ensures all direct reports execute objectives using tools such as: a developmental plan, ninety (90) day plan, and regular performance reviews.</li> <li>Posts reports showing productivity, quality, and deadline results.</li> <li>Maintains positive internal working relationships with all department employees by communicating in a professional manner.</li> <li>Completes site reports and other paperwork on time and accurately.</li> <li>Completes month-end management report.</li> <li>Assists the account manager with review of the monthly financial reporting.</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires a high school diploma or GED and 2+ years of experience in a related field.</li> <li>Minimum of 2 years' experience in the legal industry is strongly preferred.</li> <li>Preferred experience with different types of law and the different departments such as: criminal, civil, corporate, real estate, bankruptcy, intellectual property, etc.</li> <li>Preferred computer experience and proficiency working with programs such as: Word, Excel, PowerPoint, Adobe (pdf), and legal software.</li> <li>Preferred experience in delivering classroom and/or informal training sessions.</li> <li>Preferred experience in operation of the most advanced machines, performing complex jobs.</li> </ul> Knowledge, Skills And Abilities<ul> <li>Good organizational skills.</li> <li>Ability to effectively set goals, lead and train employees.</li> <li>Good technical skills and ability to use complex machinery.</li> <li>Ability to remain updated on current technology and trends in the marketplace by reading relevant journals, magazines and newspapers.</li> </ul>Working Conditions and Mental/Physical Demands <ul> <li>Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.</li> <li>Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information.</li> <li>Some physical effort required. Work is mostly sedentary but does require walking, standing, bending, reaching, lifting or carrying objects that could weigh up to 50 lbs. (e.g., papers, books, files and small parts, etc.).</li> <li>Moderate dexterity regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

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Legal Office Site Leader

<div> POSITION PROFILE Provides direct hands on support within a legal office environment setting. Performs various office support tasks which may include one or more of the following areas of responsibility: copy, production, and scanning, fax, mail and shipping, records support, direct floor support, hospitality assistance, conference room set up and scheduling, receptionist backup, and light facilities support. A Senior Legal Onsite Service Specialist must possess a high level of presentation skills, interpersonal etiquette, and customer service skills to communicate with senior level attorneys, partners, clients, opposing counsel, vendors, staff, and others. This position reports directly to a Site Manager, Site Supervisor, or an Assistant Site Manager. Job Duties and Responsibilities LEGAL ENVIRONMENT JOB RESPONSIBILITIES<ul> <li>Possess the legal background to understand client matter workflow, such as:</li> <li>Charge back to firm and/or clients for work, supplies, hours, etc.</li> <li>Familiar with legal technologies and software such as document management systems as well as cost recovery and charge back systems (examples: Copitrak/Equitrac, etc.).</li> <li>Familiar with legal records management processes.</li> <li>Familiar with processes and documents such as: closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments, knowledge of court systems, and the proper delivery of items and documents within the court system.</li> <li>Assists with scheduling needed equipment, labor, and supplies for offsite trial(s).</li> </ul>OTHER DUTIES AND RESPONSIBILITIES<ul> <li>Responsible for interacting and providing professional level support to executive level end users at various levels, including: legal assistants, firm administration, project managers, paralegals, associates, and partners.</li> <li>Work to accurately produce jobs and projects according to required deadlines. Job and project deadlines may be short and require composure and professionalism.</li> <li>Runs all copier equipment including high volume copy machines, fax services, postage meter, and personal computer.</li> <li>Performs tasks and utilizes equipment such as: paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, and electric stapler.</li> <li>Handles time sensitive documents that are confidential in nature.</li> <li>Works to provide quality and accurate reproduction, scanning, or project work.</li> <li>Responds to customer inquiries including the necessary coordination and calculation of time required to complete the requested task.</li> <li>Provide imbedded support to specific floors or integrated practice groups.</li> <li>Assist with coordinating projects that will be completed off site.</li> <li>Maintains logs for billing and assists in calculating charges for work or jobs performed.</li> <li>Maintains logs and work records to be utilized for tracking, management reports, inventory, and ordering of supplies.</li> <li>Distributes incoming mail and packages to designated drop points as well as office supplies and fax transmissions.</li> <li>Delivers completed reproduction work to pre-determined delivery areas. This may include delivery areas outside of the customers office location.</li> <li>Deliveries and pickups may require travel between offices or another office location.</li> <li>Performs duties related to the shipping and receiving of materials and packages.</li> <li>Performs filing duties in conjunction with specific customer requests, which may include purging' and archiving old documents.</li> <li>Performs duties of scanning, file conversion, file naming, and encryption.</li> <li>Performs FTP (File Transfer Protocol) between computers and files for printing.</li> <li>Manage TOC (Table of Contents) first page of electronic file.</li> <li>Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search.</li> <li>Performs file formatting for printing in programs such as Microsoft Office Suite and Adobe Acrobat Pro.</li> <li>Performs daily quality checks on convenience copiers to ensure proper functionality.</li> <li>Responds to errors or troubled copy machines. Also works to clear paper jams.</li> <li>Maintains daily meter and service logs.</li> <li>Stocks and organizes convenience copier areas.</li> <li>Straightens, organizes, and manages firm conference and meeting rooms.</li> <li>Assists facilities with box moves, office moves, and occupant moves.</li> <li>Assists facilities with light maintenance duties.</li> <li>May perform occasional cleaning duties.</li> <li>May require periodic overtime on nights and weekends, including off-hour emergency response.</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires high school diploma or GED and 1-2 years of related work experience.</li> <li>Minimum of 2 years' experience in legal industry is preferred.</li> <li>Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills.</li> <li>May require a violation free, valid driver's license and minimum levels of auto insurance coverage per RICOH Policy.</li> </ul> Knowledge, Skills And Abilities<ul> <li>Working knowledge of copier and other related equipment and repair is preferred.</li> <li>Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow</li> <li>Requires knowledge and understanding of shipping/receiving procedures.</li> <li>Basis electronics knowledge is preferred.</li> <li>Possesses ability to work independently and flexibly to complete projects.</li> <li>Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.</li> <li>Possesses ability to comprehend instructions concerning mail delivery.</li> <li>Possesses troubleshooting and problem solving skills.</li> <li>Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.</li> <li>Possesses excellent customer relations skills and excellent verbal communication skills.</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.</li> <li>Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.</li> <li>Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.</li> <li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.</li> <li>Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Legal Office Associate

<div> POSITION PROFILE Under the direction of the Enterprise Services Manager (ESM) or Area Operations Manager (AOM) this key position supports daily operations, implementations, expansions, and administration of all Managed Services Accounts within an assigned operational area with varying sizes. Undertaking all customer support tasks in external customer/client facilities The Area Customer Service Coordinator is responsible for a broad knowledge of Ricoh Service Excellence Methodology, complete knowledge of account service delivery requirements and Ricoh portfolio of offered solutions. Delivers operational support by assisting MS leadership by supplementing onsite personnel at various customer locations performing a wide range of duties requiring a versatile skill set and ability to adapt to varying industries. Additionally, they are required to support various locations for reasons that may include vacation, absences, training, implementations, etc. throughout assigned operational area. Job Duties and Responsibilities<ul> <li>An integral member of the service team by supporting the daily operations for all contracted services at customer accounts within a geographical area</li> <li>Assists management with process improvement, procedural testing and validation and ensuring field compliance with operational best practices.</li> <li>Support the Field Implementation Managers with the implementation of new customer accounts and service expansions.</li> <li>Assists with onboarding new team members and cross training peers</li> <li>Assists with the development of Site Procedure Guides and sharing best practices throughout geographical area.</li> <li>Routinely inspects Site Procedures Guide for accuracy and compliance</li> <li>Knowledgeable of all contracted services within assigned customer accounts</li> <li>Performs daily visual inspection of site services and Ricoh and customer compliancy to safety.</li> <li>Provide feedback on site experience via survey tool or any other forms to help improve the customer experience, internal and external.</li> <li>May require "standing in" for absences or vacations of the onsite resources, that may also include site management.</li> <li>Provides, executes, and supports all aspects of services, which entails traveling to and from various accounts.</li> <li>Creates and maintains a customer-focused environment.</li> <li>Responsible for customer satisfaction by engaging end-user feedback.</li> <li>Responsible for escalating customer issue to ESM/AOM and support the resolution to completion.</li> <li>Communicates effectively and responds quickly to customer and end user communication</li> <li>Collects data and is knowledgeable of the tools and methods used for the completion of the Monthly Operations Review as directed</li> <li>Performs other duties as assigned</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred</li> <li>Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles</li> <li>May require valid, violation-free driver's license along with reliable transportation and minimum levels of auto insurance coverage per RICOH policy.</li> <li>Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.</li> <li>Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.</li> </ul>Knowledge, Skills And Abilities<ul> <li>Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers</li> <li>Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency.</li> <li>Possesses basic math skills.</li> <li>Possesses judgment in making sound justifiable decisions and taking action in solving problems.</li> <li>Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.</li> <li>Possesses commitment to task by having started and persisted with specific courses of action.</li> <li>Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances.</li> <li>Possesses working knowledge of account services to facilitate job scheduling.</li> <li>Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources</li> <li>Possesses ability to resolve customer related issues.</li> <li>Possesses ability to troubleshoot and coordinate problem resolution.</li> <li>Possesses proficiency in the use of Microsoft and computers.</li> <li>Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift</li> <li>Typically, an office / warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Typically, an office or warehouse environment with adequate lighting and ventilation, and a normal range of temperature and noise level</li> <li>Work assignments are diversified. Interpret, comprehend, and apply complex material, data and instruction &bull; prepare, provide and convey diversified information</li> <li>Working conditions regularly expose individuals to conditions that could result in minor cuts</li> <li>Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.</li> <li>Moderate dexterity &bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.</li> <li>Specific vision abilities required by this job include close vision</li> <li>Frequent local car travel</li> <li>While most assignment hours are 8-5 Monday through Friday, schedule flexibility is required. Some sites may open at 6AM and some may not close until 7PM or later with other locations that are open on the weekend and other times may vary.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Multi Site Customer Service Coordinator

Come Create at Ricoh If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information--how it is collected, stored, managed, and shared--to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in yourself At Ricoh, you can:<ul> <li>Choose from a broad selection of medical, dental, life, and disability insurance options.</li> <li>Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.</li> <li>Augment your education with team member tuition assistance programs.</li> <li>Enjoy paid vacation time and paid holidays annually.</li> <li>Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.</li> </ul>POSITION PROFILE Provides exceptional service to the business by greeting/assisting all visitors and answering and transferring incoming calls from all over the United States. Meet and Greet guest as they enter the building. Registering them in the company registry software. Work hand in hand with Executive Administrators on the Executive Level Proficient in Microsoft Office Products Word, Excel, PowerPoint, Outlook. Knowledge in Concierge Services and Conference Room setup for large Scale Meetings on a regular basis Technology of setting up Teams and WebEx style meetings in conference rooms working with Projectors and Video Conference systems. Be flexible in duties and be physically able to be on feet for extended periods of time and be able to lift 25-35 lbs. JOB DUTIES AND RESPONSIBILITIES<ul> <li>Greets the public.</li> <li>Distributes name badges to visitors, temporary employees, etc.</li> <li>Issues facility access cards to employees.</li> <li>Schedules meeting rooms for all.</li> <li>Answers and transfers calls from all over the United States.</li> <li>Participates enthusiastically in company and community service events.</li> <li>Performs light Administrative duties.</li> <li>Performs PC Support and Administrative duties as needed.</li> <li>Acts as a model for Vision, Values, and Mission.</li> <li>Builds professional relationships with customers and other teams.</li> <li>Responsible for the timely updates of company phone and speed dial lists.</li> <li>Responsible for issuing of the Company Loaner Cell Phones.</li> <li>Assists Administration or any other team when needed for various tasks (envelope labels, compiling manuals, etc.).</li> <li>Understands other work areas.</li> <li>Performs other duties as assigned.</li> </ul>QUALIFICATIONS QUALIFICATIONS (Education, Experience, and Certifications) Typically Required:<ul> <li>Requires high school diploma or equivalent and 2+ years of prior switchboard experience.</li> </ul>Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.Scope from Customer.

Senior Receptionist & Switchboard

<div> POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities<ul> <li>Runs high volume/production copy machines and performs binding and finishing work.</li> <li>Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.</li> <li>Perform basic equipment troubleshooting and escalate calls to technicians</li> <li>Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc)</li> <li>Performs duties of scanning and /or imaging documents</li> <li>May perform Reception services on temporary/occasional basis</li> <li>Maintains records for management reports and inventories of supplies needed.</li> <li>Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.</li> <li>Calculates charges for jobs performed and maintains logs and may generate reports.</li> <li>Responds to and coordinates all service calls required by customer.</li> <li>May perform filing duties in conjunction with specific customer requests.</li> <li>Delivers completed jobs to pre-determined customer locations within and outside of the site.</li> <li>Maintains daily meter and service logs.</li> <li>May travel between customer's buildings.</li> <li>Answers customer questions regarding status or feasibility of job requests.</li> <li>Ensures upkeep of convenience copier areas by keeping neat and well stocked.</li> <li>Performs duties related to the shipping of materials.</li> <li>Performs duties related to the receiving of materials.</li> <li>May perform meeting room and conference room set ups.</li> <li>May perform building occupant moves within assigned facilities.</li> <li>May perform light maintenance, and cleaning duties as assigned.</li> <li>May occasionally perform shipping, receiving and dock work in a mailroom type environment</li> <li>May require periodic overtime on nights and weekends, including off-hour emergency response.</li> <li>Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.</li> <li>Uses all copier equipment, calculator, fax machine, postage meter and some PC.</li> <li>Performs filing duties, which may include purging' and archiving old documents.</li> <li>Understanding of Ricoh Services Portfolio & Technology</li> <li>Ensures data for Ricoh MOR, SPG and job logs are captured</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires high school diploma or GED and1-2 years of related work experience.</li> <li>Some related copy job experience is preferred.</li> <li>May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.</li> <li>Demonstrate competency in basic computer skills including proficiency in MS Office Suite</li> </ul> Knowledge, Skills And Abilities<ul> <li>Working knowledge of copier and other related equipment and repair is preferred.</li> <li>Requires knowledge and understanding of shipping/receiving procedures.</li> <li>Basis electronics knowledge is preferred.</li> <li>Possesses ability to work independently and flexibly to complete projects.</li> <li>Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.</li> <li>Possesses ability to comprehend instructions concerning mail delivery.</li> <li>Possesses troubleshooting and problem solving skills.</li> <li>Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.</li> <li>Possesses excellent customer relations skills and excellent verbal communication skills.</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.</li> <li>Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.</li> <li>Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.</li> <li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.</li> <li>Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Mailroom Associate

Corporate HR Specialist <div> Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume/production copy machines and performs binding and finishing work. �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Perform basic equipment troubleshooting and escalate calls to technicians �&bull; Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc) �&bull; Performs duties of scanning and /or imaging documents �&bull; May perform Reception services on temporary/occasional basis �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains logs and may generate reports. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping of materials. �&bull; Performs duties related to the receiving of materials. �&bull; May perform meeting room and conference room set ups. �&bull; May perform building occupant moves within assigned facilities. �&bull; May perform light maintenance, and cleaning duties as assigned. �&bull; May occasionally perform shipping, receiving and dock work in a mailroom type environment �&bull; May require periodic overtime on nights and weekends, including off-hour emergency response. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Understanding of Ricoh Services Portfolio & Technology �&bull; Ensures data for Ricoh MOR, SPG and job logs are captured �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires high school diploma or GED and1-2 years of related work experience. �&bull; Some related copy job experience is preferred. �&bull; May require valid driver's license and minimum levels of auto insurance coverage per Ricoh. �&bull; Demonstrate competency in basic computer skills including proficiency in MS Office Suite KNOWLEDGE, Skills And Abilities �&bull; Working knowledge of copier and other related equipment and repair is preferred. �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. �&bull; Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. �&bull; Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. �&bull; Dealing with tight deadlines and quick turnaround times imposes high stress levels. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Mail Associate

<div> Senior On-Site Service Specialist POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume/production copy machines and performs binding and finishing work. �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Perform basic equipment troubleshooting and escalate calls to technicians �&bull; Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc) �&bull; Performs duties of scanning and /or imaging documents �&bull; May perform Reception services on temporary/occasional basis �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains logs and may generate reports. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping of materials. �&bull; Performs duties related to the receiving of materials. �&bull; May perform meeting room and conference room set ups. �&bull; May perform building occupant moves within assigned facilities. �&bull; May perform light maintenance, and cleaning duties as assigned. �&bull; May occasionally perform shipping, receiving and dock work in a mailroom type environment �&bull; May require periodic overtime on nights and weekends, including off-hour emergency response. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Understanding of Ricoh Services Portfolio & Technology �&bull; Ensures data for Ricoh MOR, SPG and job logs are captured �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) �&bull; Requires high school diploma or GED and1-2 years of related work experience. �&bull; Some related copy job experience is preferred. �&bull; May require valid driver's license and minimum levels of auto insurance coverage per Ricoh. �&bull; Demonstrate competency in basic computer skills including proficiency in MS Office Suite KNOWLEDGE, Skills And Abilities �&bull; Working knowledge of copier and other related equipment and repair is preferred. �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills. Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes. �&bull; Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents. �&bull; Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people. �&bull; Dealing with tight deadlines and quick turnaround times imposes high stress levels. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Senior On-Site Service Specialist

<div> POSITION PROFILE Provides operations functions in one or all of the following areas: operates high volume duplicating, production, sorting, mailing, or bindery equipment, performs associated copying tasks, ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform bindery, QC and final check, housekeeping/Hospitality, file services, call center representative, and reception, etc. May performs various building support functions related to meeting set ups and light maintenance. Note: Due to the higher level of presentation and telephone skills needed to perform as well as temporary/occasional receptionist duties, employees performing this function are considered to be Senior On-Site Services Specialist. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities<ul> <li>Runs high volume/production copy machines and performs binding and finishing work.</li> <li>Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems.</li> <li>Perform basic equipment troubleshooting and escalate calls to technicians</li> <li>Performs setup of equipment as prescribed by the customer(toner add, stocks paper, etc</li> <li>Performs duties of scanning and /or imaging documents</li> <li>May perform Reception services on temporary/occasional basis</li> <li>Maintains records for management reports and inventories of supplies needed.</li> <li>Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.</li> <li>Calculates charges for jobs performed and maintains logs and may generate reports.</li> <li>Responds to and coordinates all service calls required by customer.</li> <li>May perform filing duties in conjunction with specific customer requests.</li> <li>Delivers completed jobs to pre-determined customer locations within and outside of the site.</li> <li>Maintains daily meter and service logs.</li> <li>May travel between customer's buildings.</li> <li>Answers customer questions regarding status or feasibility of job requests.</li> <li>Ensures upkeep of convenience copier areas by keeping neat and well stocked.</li> <li>Performs duties related to the shipping of materials.</li> <li>Performs duties related to the receiving of materials</li> <li>May perform meeting room and conference room set ups.</li> <li>May perform building occupant moves within assigned facilities.</li> <li>May perform light maintenance, and cleaning duties as assigned.</li> <li>May occasionally perform shipping, receiving and dock work in a mailroom type environment</li> <li>May require periodic overtime on nights and weekends, including off-hour emergency response.</li> <li>Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.</li> <li>Uses all copier equipment, calculator, fax machine, postage meter and some PC.</li> <li>Performs filing duties, which may include purging' and archiving old documents.</li> <li>Understanding of Ricoh Services Portfolio & Technology</li> <li>Ensures data for Ricoh MOR, SPG and job logs are captured</li> <li>Performs other duties as assigned.</li> </ul>Qualifications (Education, Experience and Certifications)<ul> <li>Requires high school diploma or GED and 1-2 years of related work experience.</li> <li>Some related copy job experience is preferred.</li> <li>May require valid driver's license and minimum levels of auto insurance coverage per Ricoh.</li> <li>Demonstrate competency in basic computer skills including proficiency in MS Office Suite</li> </ul> Knowledge, Skills And Abilities<ul> <li>Working knowledge of copier and other related equipment and repair is preferred.</li> <li>Requires knowledge and understanding of shipping/receiving procedures.</li> <li>Basis electronics knowledge is preferred.</li> <li>Possesses ability to work independently and flexibly to complete projects.</li> <li>Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials.</li> <li>Possesses ability to comprehend instructions concerning mail delivery.</li> <li>Possesses troubleshooting and problem solving skills.</li> <li>Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications.</li> <li>Possesses excellent customer relations skills and excellent verbal communication skills.</li> </ul>Working Conditions, MENTAL aND PHYSICAL DEMANDS<ul> <li>Requires frequent exposure to copier/fax machine noise, toner and changes in room temperature and may be exposed to frequent paper cuts from the handling of paper and opening of boxes.</li> <li>Requires exposure to various weather conditions when walking is necessary between buildings and exposure to location equipment can present opportunities for injury or accidents.</li> <li>Makes daily telephone/in-person contact with customers, employees, managers and/or Dispatch Department and occasional telephone contact with vendors and equipment repair people.</li> <li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.</li> <li>Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. and in pushing or pulling machines on wheels, which may weigh up to 400 lbs., in order to move for repairs. Walking between buildings may be necessary.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Office Associate

<div> Specialist II, Technical Product Support POSITION PROFILE Provides high level pre and post-sales support for technicians, sales staff, system engineers and system analysts. Specializes in complex technical aspects of digital copier devices, related utilities and connectivity for the advanced diagnosis, maintenance, repair and configuration of printers, digital copiers and enablers. Supports the DSC Manager in oversight of daily operations, including monitoring and evaluating staff performance and training individual staff members. JOB DUTIES AND RESPONSIBILITIES <ul> <li>Monitors and evaluates the performance of staff members within area of responsibility and reports performance to the manager</li> <li>Trains and guides staff members in specialized support of designated equipment and software</li> <li>Mentors team members; this includes training and the development of training tools to help elevate a team member's technical and/or networking knowledge</li> <li>In the absence of the manager, or as required, communicates directly to upper management</li> <li>Responds to incoming support calls (i.e. telephone, voicemail, email) in a timely, professional manner with no assistance</li> <li>Evaluates the caller's issue and then gives assistance utilizing the appropriate support information and documentation</li> <li>Utilizes correct escalation procedures on all irresolvable issues outside the range of his/her expertise</li> <li>Responsible for taking ownership of issues that have been escalated and guides other staff members in support of issues they are handling</li> <li>Makes entries for incoming issues</li> <li>Responsible for servicing and safekeeping of assigned company property</li> <li>Under supervision of the department manager follows company and departmental training programs, policies, procedures and guidelines</li> <li>Provides Specialist Services</li> <li>Monitors open issues of all staff</li> <li>Researches and tests recurring issues on assigned products, creating any needed documentation (i.e. change request, field bulletins or procedures) for approval</li> <li>Recommends and orders new equipment for the lab environment, and oversees the installation and set-up of new equipment into the lab, including performing any testing needed for available network environments and developing internal training for the department</li> <li>Facilitates the testing and/or debugging of new software releases for assigned vendor</li> <li>Team Leadership</li> <li>Approves and reviews department documentation for content and accuracy prior to assuring timely disbursement</li> <li> Develops, in conjunction with the department manager, standards and programs for internal and external training on supported vendor products and conducts such training programs</li> <li>Provides positive reinforcement to staff personnel within assigned product lines, while assuring their performance and conformance to departmental guidelines</li> <li>Assumes responsibilities of the manager as required, making decisions in the manager's absence</li> <li>Completes all required administrative tasks or projects in an accurate and timely manner</li> <li>Secondary Duties</li> <li>Installs and maintains current digital copier application software on assigned workstation and assists others with this installation</li> <li>Maintains immediate office area to company standards</li> <li>Maintains and monitors currency of hard copy documentation on supported products</li> <li>May be responsible for maintaining and safe keeping of a laptop with a value of about $3,000</li> <li>Performs other duties as assigned</li> </ul> QUALIFICATIONS (Education, Experience and Certifications) Typically requires:<ul> <li>High school diploma or equivalent; 4-year college degree is desired</li> <li>Advanced technical knowledge (Mechanics, Digital Circuitry, Electronic principals) typically gained through completion of 2-year technical school training</li> <li>Minimum of 5 years of experience in the configuration, maintenance and repair of digital copiers and printers, or equivalent experience in related equipment</li> <li>5 years of experience as systems and technical specialist or equivalent support experience with related equipment</li> <li>Netg certified or equivalent, and proficiency with Windows and Unix operating systems</li> <li>Proficiency with connectivity issues on assigned network connectable devices</li> <li>Experience in supporting sales, service technical personnel, and the ability to communicate effectively on complex subjects</li> <li>Experience in the development of training materials and tools</li> </ul>KNOWLEDGE, SKILLS AND ABILITIES<ul> <li>Possesses ability to read and understand technical documentation, manuals and electrical diagrams, as well as the ability to communicate this knowledge</li> <li>Possesses ability to create complex technical documentation and support materials</li> <li>Possesses superior skills with a methodical approach to resolving problems</li> <li>Possesses strong interpersonal skills with ability to guide, motivate, direct & lead departmental staff</li> <li>Possesses superior verbal and written communications skills.</li> <li>Possesses excellent customer service skills, including ability to follow up to ensure closure of issues</li> <li>Possesses initiative and ability to be self-motivated</li> </ul>WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS<ul> <li>Typically works in an office environment with adequate lighting and ventilation, and normal range of temperature and noise</li> <li>Requires exposure to conditions that could result in minor and/or treatable accidents or illness, such as burns, cuts, etc. and conditions that could result in loss of fingers</li> <li>Shift work, overtime, stand-by and/or on-call may be required</li> <li>Seeks guidance when necessary and uses judgment to analyze and determine the particular issue support is being called on to determine the solution route to be used</li> <li>Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems</li> <li>Work has periodic stress related to an increased volume of incoming issues and occasional contact with dissatisfied customers</li> <li>Tool cases and assorted service related tools weighing in the range of 25 to 50 pounds, or cases of paper may be carried around the test lab area</li> <li>A high level of dexterity is required in the regular use of a variety of hand tools. These tools will include, but are not limited to, screwdrivers, pliers, wrenches and some electronic testing equipment. There is an emphasis on fine-motor skills for work on small electronic and mechanical components. Remains seated at desk</li> <li>Physical effort is required to lift and carry objects that weigh up to 50 pounds.</li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Specialist II, Technical Product Support

Business Process Consultant The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated objectives utilizing skillsets across financial, technical, and business acumen. Develops and manages new and existing relationships with key buyers and decision makers within new and/or existing client organizations. Keeps the Ricoh leadership team informed and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending client requirements, buying patterns, and building a differentiated team and approach that can deliver client outcomes. Drive market-based competitive intelligence, market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline. Responsibilities: <ul> <li> Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh. </li> <li> Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. </li> <li> Influence requirements and outcome expectations leading to client's selection process and evaluation criteria. </li> <li> Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity. </li> <li> Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem. </li> <li> Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives. </li> <li> Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters. </li> <li> Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. </li> <li> Manage client expectations via a detailed project plan and resulting handoffs within Ricoh. </li> </ul> Qualifications: <ul> <li> 7+ years of experience leading complex workflow, workflow integration and outsourcing deals. </li> <li> 7+ years of experience with the direct management of complex solutions and business development. </li> <li> Experience with successful execution of all phases of large and multi-year capture efforts, including strategic planning, teaming, proposals, market, or competitive and price-to-win analyses. </li> <li> Proven ability to develop and present business cases including financials and value proposition. </li> <li> Experience with developing and maintaining effective internal and external business relationships with clients and industry partners. </li> </ul> <ul> <li> Additional Pay Details </li> <li> Compensation Range </li> <li> $118,750.00 - $131,250.00 per Year </li> <li> Commission Eligible </li> </ul> The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

Business Process Consultant

Business Process Consultant The Business Process Consultant manages and creates demand for complex multi-line of business, integrated workflow solutions in concert with client stated objectives utilizing skillsets across financial, technical, and business acumen. Develops and manages new and existing relationships with key buyers and decision makers within new and/or existing client organizations. Keeps the Ricoh leadership team informed and engages in advancing strategic partnerships with clients and industry partners. Lead complex and technical bids including identifying and comprehending client requirements, buying patterns, and building a differentiated team and approach that can deliver client outcomes. Drive market-based competitive intelligence, market assessments, client assessments, and strategic planning efforts in support of expanding specific client-based opportunity portfolios and pipeline. Responsibilities: <ul> <li> Target the right prospects given point in time evaluation of their corporate direction to determine integration points for Ricoh. </li> <li> Develop and create strong partnerships and relationships with senior stakeholders; Effectively engage with the C-suite to maintain their continued support of the Ricoh engagement. </li> <li> Influence requirements and outcome expectations leading to client's selection process and evaluation criteria. </li> <li> Generate and build client relationships leading to qualified opportunity identification and involvement throughout the sales cycle often in absence of an existing client relationship or opportunity. </li> <li> Ensure a Competitive Advantage is created and maintained. Accurately identifies the client problem and crafts a value proposition that provides specific outcomes addressing client problem. </li> <li> Provides solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives. </li> <li> Interacts with senior management levels at a client and/or within Ricoh, which involves negotiating or influencing significant matters. </li> <li> Manage the opportunity from sales pursuit to close using deep sales process and offering expertise. </li> <li> Manage client expectations via a detailed project plan and resulting handoffs within Ricoh. </li> </ul> Qualifications: <ul> <li> 7+ years of experience leading complex workflow, workflow integration and outsourcing deals. </li> <li> 7+ years of experience with the direct management of complex solutions and business development. </li> <li> Experience with successful execution of all phases of large and multi-year capture efforts, including strategic planning, teaming, proposals, market, or competitive and price-to-win analyses. </li> <li> Proven ability to develop and present business cases including financials and value proposition. </li> <li> Experience with developing and maintaining effective internal and external business relationships with clients and industry partners. </li> </ul> <ul> <li> Additional Pay Details </li> <li>Compensation Range </li> <li>$118,750.00 - $131,250.00 per Year </li> <li>Commission Eligible </li> </ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

<div> Legal On-Site Services Specialist POSITION PROFILE Provides operations functions in one or all of the following areas within a Legal office/environment: operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment. Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage. Provides copier maintenance and/or repair of customer site equipment. May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc. This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration. Job Duties and Responsibilities �&bull; Runs high volume copy machines and performs binding and finishing work. �&bull; Handle highly sensitive and confidential documents that may be time sensitive �&bull; Provide upmost in quality work due to the sensitive nature of documents and projects that are required in a legal environment �&bull; Operate high volume scanners. �&bull; Operate image handling software �&bull; Operate MS Office and Email systems �&bull; Ensures convenience copiers are working properly, checking for quality via daily inspections. Clears paper jams and informs technicians of specific problems. �&bull; Maintains records for management reports and inventories of supplies needed. �&bull; Distributes office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required. �&bull; Calculates charges for jobs performed and maintains some billing logs. �&bull; Responds to and coordinates all service calls required by customer. �&bull; May perform filing duties in conjunction with specific customer requests. �&bull; Delivers completed jobs to pre-determined customer locations within and outside of the site. �&bull; Maintains daily meter and service logs. �&bull; May travel between customer's buildings. �&bull; Answers customer questions regarding status or feasibility of job requests. �&bull; Ensures upkeep of convenience copier areas by keeping neat and well stocked. �&bull; Performs duties related to the shipping and/or receiving of materials. �&bull; Uses shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted. �&bull; Uses all copier equipment, calculator, fax machine, postage meter and some PC. �&bull; Performs filing duties, which may include �purging' and archiving old documents. �&bull; Performs duties of scanning, file conversion and file naming �&bull; Performs FTP (File Transfer Protocol) between computers and files for printing and CS/DVD �&bull; Manage TOC (Table of Contents) �&bull; first page of electronic file �&bull; Perform duties that involve OCR (Optical Character Recognition) files to assist with key word search �&bull; Perform file formatting for printing/Excel files �&bull; Assist with coordinating projects that will be completed off site (BIS or Smart Source) �&bull; Responsible for interacting and providing professional level support to users at various levels, including: legal secretaries, project managers, paralegals, associates and partners �&bull; Perform quality accurate jobs/projects that may require tight deadlines and potentially under high pressure �&bull; Performs other duties as assigned. Qualifications (Education, Experience and Certifications) Typically Required: �&bull; Requires high school diploma, GED, or equivalent work experience. �&bull; Complete Ricoh Legal training within 90 days of hire and maintain any new training requirements �&bull; Some related copy job experience is preferred. �&bull; Minimum of 1 year of experience in the Legal Industry is strongly desired �&bull; Ability to provide an excellent customer experience, utilizing strong customer service, personal and communication skills �&bull; May require a valid driver's license and minimum levels of auto insurance coverage per Ricoh policy. �&bull; Demonstrated competency in basic computer skills including proficiency in MS Office Suite. KNOWLEDGE, Skills And Abilities �&bull; Technical aptitude with printers, copy and postage machines and other office equipment �&bull; Good customer service skills �&bull; Good organization skills �&bull; Ability to utilize a mixture of hardware and software to support functions such as cost recovery, document management and advanced workflow �&bull; Requires knowledge and understanding of shipping/receiving procedures. �&bull; Basis electronics knowledge is preferred. �&bull; Possesses ability to work independently and flexibly to complete projects. �&bull; Possesses ability to determine correct method and packing material as well as check packing slips for accuracy of incoming materials. �&bull; Possesses ability to comprehend instructions concerning mail delivery. �&bull; Possesses troubleshooting and problem solving skills. �&bull; Possesses ability to read and comprehend written technical information in the form of manuals, parts books and related publications. �&bull; Possesses excellent customer relations skills and excellent verbal communication skills Working Conditions, MENTAL aND PHYSICAL DEMANDS �&bull; Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level. �&bull; Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction �&bull; prepare, provide and convey diversified information. �&bull; Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50 lbs. �&bull; Moderate dexterity �&bull; regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job. </div>

Legal On-Site Services Specialist

Waste Connections has an immediate opening for a Roll-Off Garbage Truck Driver at our site in Pinellas Clearwater, FL. T he position will be responsible for driving a garbage truck on specified routes to collect solid waste and transport it to appropriate disposal sites. POSITION SUMMARY: <ul><li>In this position you will be operating a garbage truck on a specified route.</li><li>This is a position requiring regular heavy lifting and climbing in and out of the truck.</li><li>This position will be responsible for safely, efficiently, and courteously serving customers.</li><li>This is a full time, year round position. A typical schedule for this position is Monday - Saturdays, approximately 50-55 hour work week.</li></ul> JOB REQUIREMENTS:<ul><li>Valid Class A or B CDL</li><li>Have at least 2 years of work experience as well as a stable work history, preferably in a driver position.</li><li>Able to lift 50+ pounds.</li><li>Able and willing to work outside in all weather conditions.</li></ul> WHAT WE OFFER:<ul><li>Excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future".</li><li>Garbage is very stable and we work year round!</li><li>VETERANS are encouraged to apply.</li></ul>If you have questions or need help with your application feel free to call the Pete Carreon at 832-510-5681. Apply today and Connect with Your Future! Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Roll-Off Garbage Truck Driver (Clearwater FL)

Weinberger Waste Disposal is looking for a safety conscious Laborer/Heavy Equipment Operator to join our GROWING team. Monday - Friday with a rotation Saturday. Pay: $19.00- $21.00 per hour WHY YOU NEED TO JOIN US: CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed All-stars know what they do is important. INTEGRITY: Our definition is saying what you will do and then doing it!" We keep our promises to our customers and our employees. DUTIES AND RESPONSIBILITIES: &bull;Repairs on property damage, including enclose walls and fencing. &bull;General repairs in and around property. Tools are provided. &bull;Operates a skid steers &bull;Assembles, repairs, and washes trash and recycle containers &bull;General yard maintenance &bull; Willingness to clean up hazardous spills &bull;Ability to effectively communicate and understand needed repairs and/or tasks. &bull;Maintains a clean, safe work area in compliance with corporate and OSHA standards. &bull;Available to help managers and others for additional duties as assigned. WORKING CONDITIONS AND PHYSICAL EFFORT: &bull;Extensive physical activity. Requires strenuous physical work; heavy lifting, pushing, or pulling required of objects over 50 pounds. &bull; Work environment may be indoors in a shop, or outdoors to repair trucks on the road. Usually well-lighted and ventilated. Sometimes necessary to work in awkward or tight positions and to handle greasy or dirty tools. These factors require following basic safety precautions.. &bull;The employee is exposed to outside weather, including frequent wet and/or humid conditions, as well as exposure to fumes and vibration. Noise level is usually moderate. MINIMUM JOB REQUIREMENTS: &bull;Valid driver's license &bull;Ability to read, write, comprehend and communicate in English To be considered for any of our current openings you must complete an application at careers.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Laborer / Equipment Operator

Ukiah Waste Solutions, Inc., a Waste Connections company is now hiring for a Maintenance Clerk Admin to join our maintenance team in Ukiah, CA! The schedule will be Monday-Friday 8am-5pm. Starting pay is $22 per hour. The pay range for this job category is $22-$23 per hour. Duties and Responsibilities: <ul><li> Manage daily administrative operations of a department including compliance, policies and procedures, expense reports, onboarding, etc.&bull; </li><li> Maintain shop filing system for a large fleet, maintain hard copy truck /equipment maintenance, mechanic, and compliance files to company standards </li><li> Order parts for the team. </li><li> Inventory purchasing, stocking and distribution </li><li> Maintain RTA parts management software </li><li> Maintain parts room in accordance with Company policy </li><li> Warranty tracking </li><li> Prepare reports as needed using Excel </li><li> Maintain company PO log and prepare shop A/P for approval </li><li> Maintain shop truck files </li><li> Manage oil sample program </li><li> Vendor Communication and management </li><li> Conduct self in an appropriate and safe manner, in accordance District / Company Safety policy. </li><li> Manage accounts payable process for Maintenance Department. </li><li> Promote Waste Connections standard operating procedures, which assure efficient environmentally correct and safe workplace practices. </li><li> Demonstrate the ability to become proficient in the use of proprietary operational systems. </li><li> Other clerical duties assigned as needed. </li></ul> Minimum Job Requirements: <ul><li> 2 or more years of experience as an Administrative Assistant in a fast paced work environment. </li><li> Strong work experience utilizing MS Word, Excel and Outlook professionally. </li><li> Exceptional organizing and coordinating skills. </li><li> Ability to communicate effectively, both orally and in writing. </li><li> Ability to gather data, compile information, and prepare reports. </li><li> Ability to foster a cooperative work environment. </li><li> Ability to learn company specific programs and policies. </li></ul> To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

Maintenance Administrative Assistant

Waste Connections of Arkansas is looking for a Route Driver to join the team at our hauling company in Gassville, AR. In this position you will be operating a rear-load garbage truck on a specific route picking up garbage and delivering to the appropriate transfer stations or landfills. This position is very physical and requires you to work outside in all weather conditions.<ul><li>Typical schedule is Monday - Friday, occasional Saturday's. the shift is from 5AM - 4PM, working 50-55 hours a week.</li><li>Starting pay is $20/hr.</li></ul> Requirements: <ul><li>Class A or B Commercial Drivers License.</li><li>Clean driving record.</li><li>Minimum 1 year of CDL Driving experience.</li></ul> Why work for Waste Connections? <ul><li>Competitive Compensation</li><li>Safety Bonuses</li><li>Yearly Boot Stipend</li><li>Medical, Dental and Vision Benefits</li><li>Matching 401(K)</li><li>Stable year-round work!</li></ul> Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

CDL Driver

Hiring Immediately!<ul><li>$27.00 per hour</li><li>Overtime Eligible</li><li>2,000.00 Stay on bonus</li><li>Earn quarterly safety bonuses up to $750</li><li>Paid training</li><li>Weekly pay!</li></ul>Nauset Disposal is looking for a safety conscience CDL Truck Driver to join our GROWING team in Plymouth, MA. Drivers interested in secure, steady employment in a family atmosphere are encouraged to apply. Why Join Us? We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". CULTURE It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. INTEGRITY Our definition is saying what you will do and then doing it!" We keep our promises to our customers and our employees. RESPECT We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve. DUTIES AND RESPONSIBILITIES:<ul><li>Ability to safely operate a garbage truck on specified routes to collect solid waste. Waste experience preferred , but not required.</li><li>Ability to read route sheets and service each customer identified on the sheet or assigned by the dispatcher.</li><li>Perform routine inspection and maintenance on vehicles such as checking fluids, safety equipment, and tires.</li><li>Ability to perform a physically demanding job, loading and unloading, at times with no helpers.</li><li>Operate hydraulic hand controls to lift/load refuse and dispose of trash at designated facilities.</li><li>Courteous interaction with our customers and perform other miscellaneous job-related duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Valid Class B CDL with air brakes endorsement</li><li>Possess a clean safety and driving record</li><li>Be able to lift 50 pounds</li></ul> Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.

CLASS B CDL DRIVER

We are currently seeking experienced safety-conscious Equipment Operatorsto join the team at Heart of Florida Landfill in Lake Panasoffkee, FL . Previous landfill or waste experience would be a huge plus , but willing to train the right candidate. Th e p osition is a Day Shift working Monday through Friday with occasional Saturdays working 45-55 hours a week. Pay Range for this position is $18-$20+ DOE plus a $3,000 stay on bonus, paid out over a year. DUTIES AND RESPONSIBILITIES: <ul><li> Perform Maintenance around the site and facilities as needed </li><li>Spreading and compacting trash using a Compactor</li><li>Spreading daily cover using a Dozer</li><li>Excavating soil using an Excavator</li><li>Hauling soil</li></ul> WORKING CONDITIONS AND PHYSICAL EFFORT:<ul><li> The work environment is an outdoor landfill setting. The employee will work near moving mechanical parts and is occasionally exposed to wet and/or humid conditions and vibrations. The employee is occasionally exposed to fumes or airborne particles. Areas are clean, ventilated, and well lit. </li></ul> MINIMUM JOB REQUIREMENTS: <ul><li>Experience driving forklift, dozer, or articulated dump truck preferred </li><li>Must demonstrate ability to learn and independently operate equipment used at facility</li><li>Must become proficient in the care and use of all site specific, facility required Personal Protection Equipment (PPE)</li><li>Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily</li><li>Able to work outside in all weather conditions</li><li> Must be able to lift at least 50 lbs. repeatedly </li></ul> Apply today and Connect with Your Future! We offer excellent benefits including: medical, dental, vision, flexible spending account, long term disability, life insurance, 401K retirement. Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minorities/Female/Disabled/Veterans)

Equipment Operator (3K Stay on Bonus)

Waste Connections has an immediate opening for a Driver Helper to join our team in Knoxville, TN. Our Driver Helper will work directly with the Truck Driver to ensure safe and proper garbage removal on the assigned route. We seek individuals with a leadership mentality and desire to grow with promotional opportunities in this role. Waste Connections offers: <ul><li>Competitive Compensation.</li><li>Safety Bonuses - Get rewarded for your safe habits.</li><li>Yearly Boot Stipend and Company Uniforms provided.</li><li>Benefits Plans - Flexible Spending Accounts and Health Savings Account options.</li><li>Generous matching 401(K).</li></ul>Pay rate: $18.00/hr plus approximately 10 or so hours of overtime weekly (overtime is time and a half after 40). Schedule: 6:00am start time averaging approximately 10-11 hours/day. Monday-Friday with occasional Saturdays. Benefits: We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K. Duties and Responsibilities: <ul><li>Collect solid waste materials from customer locations and load into the waste collection truck.</li><li>Assist driver in safe operation of the vehicle by directing the driver in backing, traffic control, and tight space maneuvering.</li><li>Operate equipment on the garbage truck to compact trash.</li><li>Audit the garbage truck for proper equipment prior to leaving for route.</li></ul> Requirements: <ul><li>Willing to obtain Class A or B CDL for future growth opportunities!</li><li>Ability to work in all weather conditions.</li><li>Ability to lift at least 50lbs repeatedly.</li></ul>To be considered for any of our current openings you must complete an application at www.careers.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest. Waste Connections is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status. #INWCMS

Driver Helper

Who Are We? WASTE CONNECTIONS, Inc. (NYSE: WCN) is not only the best waste services company in North America, it is also an amazing place to realize your potential, make decisions, have your voice heard, and partner with extremely hard working and passionate people! We seek servant leaders, mentors, top performers, and fun people. At Waste Connections, we value each individual's unique background, experience, and passion to make us a great place to work. Why you need to join us! &bull; CULTURE: It's a Great place to work! We work in an environment where empowered, self-directed all-stars know what they do is important. &bull; INTEGRITY: Our definition is saying what you will do and then doing it!" We keep our promises to our customers and our employees. &bull; RESPECT: We show respect for our customers and fellow employees. Respect for ourselves grows through all the hard work and great service we provide to the communities we are privileged to serve. As a member of our elite Waste Connections Operations team, you will be signing up for a company that is committed to our employee's long-term career development and success. If you are open to relocation and willing to learn new tasks and challenges, Waste Connections wants you to be part of our Operations team. This is an excellent opportunity for someone interested in growing with the company and with goals of advancing to higher -level management positions within 1-3 years. A Day in the Life of a Region Engineer: <ul><li>Perform technical duties relevant to environmental, health and safety, and compliance issues at landfills, transfer stations, and hauling operations.</li><li>Provide assistance in fulfillment of all technical/regulatory/operational documentation related to the landfills, transfer stations, and hauling operations in California as part of the Western Region of Waste Connections.</li><li>Assist in site manager's administration of all landfill, transfer stations, and hauling operations/programs, daily business dealings/communications. </li><li>Analyze data and prepare summaries, recommendations and cost estimates for consideration by region engineering manager and/or landfill managers.</li><li>Conduct on-site technical visits to satellite sites to review and evaluate operational efficiency of yellow iron equipment and systems at various facilities. Site visits will involve exposure to environmental elements which include dirt, odors, noise, and weather extremes.</li><li>Assist the region engineering manager and/or landfill managers in reviewing design and development plans, calculating cost estimates for completing proposed projects and evaluating the engineering proposals and specifications.</li><li>Compose technical reports to document engineering analysis, solutions, and results</li><li>Represent the organization in conferences to resolve important issues and to plan and coordinate work.</li><li>Participate in team meetings</li><li>Develop and provide training to site managers on landfill operations, compliance, and regulatory correspondence.</li><li>Apply standard engineering practices and techniques in specific situations, adjust and correlate data, and recognize discrepancies.</li><li>Manage and respond to community concerns</li><li>Interface with planning department and Public Works Department and ensure successful partnership</li></ul> MINIMUM REQUIREMENTS: <ul><li>Live in or relocatable to California. Preferably within 2-hours of the following location: Castaic, CA</li><li>Must have a Bachelor's of Science in Civil Engineering or related field. </li><li>Must have minimum of 2-5 years of previous experience with a waste industry employer.</li><li>Willingness and ability to travel fifty (50%) of the time including but not limited to overnight trips, meetings, trainings, and conferences.</li><li>Willingness and ability to use personal vehicle for travel to locations reasonably reached by driving</li><li>Experience working within a highly regulated industry. </li><li>Previous work experience in California with regulators and regulations (State and/or local).</li><li>Experience managing landfill operations, preferred</li><li>Consulting experience in the Waste Services Industry</li><li>Construction Project Management experience</li><li>Experience with a profit and loss budget statement, preferred</li><li>Excellent oral and written skills</li><li>Experience in communicating with government officials and departments</li></ul>Salary Range: $80,000.00 - $100,000.00 Annually Bonus: 0-10% RSU Eligible To be considered for any of our current openings you must complete an application at www.wasteconnections.com . Application information and additional instructions can be found once you select your position of interest. We offer excellent benefits including: medical, dental, vision, flexible spending account, long term & short term disability, life insurance, 401K retirement and unlimited opportunities to "Connect with Your Future". Waste Connections is an Affirmative Action/Equal Opportunity Employer (Minority/Female/Disabled/Veteran)

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